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Rated 3 out of 5 stars

I've been buying Olay total effect pump night moisturiser cream I used it for 7 days and then it was gone. very disappointed with the amount of cream inside. We broke open the pump to see if... See more

Rated 2 out of 5 stars

Purchased the olay super cream refill as I already had the bottle. I love the olay super cream, but I am very disappointed with the amount of cream in this tiny refill container. On opening it was hal... See more

Rated 1 out of 5 stars

Olay Regenerist firming serum.... didn't help open pores at all aven though it say day one it would.... after using 2 bottles saw no difference in pores or lines or sagging....I think nothing can help... See more

Rated 1 out of 5 stars

Bottle 1" empty. Completed olay website contact us page and the app doest accept pics and the continue button does not send. Website designed to make contact difficult. Wasted 30 mins of my life o... See more

1.9

Poor

TrustScore 2 out of 5

55 reviews

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1.9

All reviews

(55)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Olay retinol 24 night cream

I have been very happy using olay products for many years with no issues until I tried retinol 24 night cream. Unfortunately I have had a nasty reaction after using this product such as red, burning itchy rash on my face and neck. The neck area is a lot worse with angry red whelps. This is disappointing as this cream isn’t particularly cheap and after one use I certainly won’t be able to use this again .

January 4, 2023
Unprompted review
Rated 2 out of 5 stars

Product appears to have changed and I don’t like it!

I have used Olay day moisturiser spf 30 for many years and have been very happy with it. My latest purchase has new packaging but the product is different - the cream is white instead of a creamy colour, it’s thicker, more like a night cream and has a chemical smell that the previous one didn’t have. Sadly I’ll have to look for an alternative day moisturiser as I don’t like this one.

October 27, 2021
Unprompted review
Rated 1 out of 5 stars

Hugely disappointed

Hugely disappointed - I have happily, for some years, used Olay Fragrance free anti aging moisturiser. It seems to have suddenly disappeared off the shelves with a very poor replacement of something called ‘day cream’ or another alternative called ‘whipped cream’ neither of which come even close to being as good as the original - with the added irritation that the ‘whipped cream’ comes in a pot with heaps of ridiculously unnecessary packing which is not only wasteful but difficult for my arthritic thumbs to manage. I would like to know what was wrong with the original?

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

Ultimate eye cream

Ultimate eye cream. Have used this daily for years. Nothing comes close and I have used a lot of products. Reduces puffiness, dark shadows and just makes eye area look healthier. No dryness or scaly skin with it on.

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great moisturiser for sensitive skin…

Great moisturiser for sensitive skin like mine. I have recently started using it and have seen and felt a big difference in how soft my skin is. Also great for anti-aging as well. Would recommend this product for anyone looking for a new moisturiser. Will definitely be trialling some more of their products soon. It was also on a great offer in boots, I hope to see more like that soon!

February 4, 2021
Unprompted review
Rated 1 out of 5 stars

OLAY TOTAL EFFECTS CC CREAM

Disappointed with this cream. After application skin looks no different than it did before application. Appears invisible and doesn’t hide pigmentation or even skin tone. Previously used Olay Total Effects BB cream which was very good. Won’t be using CC cream again.

January 25, 2021
Unprompted review
Rated 1 out of 5 stars

One shady company

I've been using a product of theirs for a while now, but was always surprised at how quickly it'd run out. Especially because it said on the side of the product as well as on the website I bought it from that it contained 50ml.

I decided to take apart the container and discovered that most of the container was empty space, about half of it, just to make it look bigger I suppose. Then there was a big space where the pump mechanism was housed, after taking that off I found the part where the creme was actually stored. I cleaned it out, and filled it with water as much as I possibly could and measured the amount;

12ml... That's about a quarter of the amount that they're actually selling it as. Which last time I checked is not really a very legal thing to do at all.

Contacted their customer service about it, but to this day I have never gotten a response.

November 23, 2020
Unprompted review
Rated 4 out of 5 stars

Olay Regenerist Whip Active Moisturiser

After my review below I was contacted and the service received to rectify the situation was outstanding. This may not change my personal opinion of the product however can not fault Olay for their customer service.

1* - Thought I'd give this product a go. First application irritated/stinging and then outbreak of sore spots, mainly on my forehead. Went on website to advise Olay of my issues to unbelivably find there seems to be no way to do this.

July 19, 2020
Unprompted review
Rated 3 out of 5 stars

Olay Total Effect SPF30-not for me...

Olay Total Effect SPF30-not for me...
First the smell felt a little 'chemical' - didnt like it but still wanted to give a go. The skin felt a bit greasy-but few mins later cream was well absorbed.
Unfortunately 15 min after my eyes were streaming and really stingy, i coulnt open my eyes properly. The sensitivity passed after 3 hours when i contacted olay team. I have reported d symptoms with batch number in case mine was somewhat spoilt...i was also offered a refund which was very kind of them.
Good for some..give it a go - it might b a right for you.

July 1, 2019
Unprompted review

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