Really disappointing experience. Following use of coffee beans supplied by old spike, my coffee machine suffered significant grinder damage and never never operated correctly since. Despite provid... See more
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Fantastic coffee for a fanatic cause I have been subscribing to Old Spike coffee for around 4 years now and can’t recommend it enough. The coffee is always tasty, ground to perfection for my aer... See more
Every month my friend receives a bag of coffee from the Old Spike Roastery as a gift from me. He loves the variety of coffee he receives, the information about the growers and the coffee itself. Wasn’... See more
First ever trustpilot review but had to because these guys are ace. Been with them since they started seven years ago and have two subscriptions! Brilliant, freshly roasted coffee, great service, love... See more
Company details
Information provided by various external sources
DRINK COFFEE, DO GOOD | Stop by our Peckham shop or get fresh coffee delivered to your door for £6.95/bag & help tackle homelessness in London.
Contact info
Blackheath Avenue, SE10 8XJ, London, United States
- www.oldspikeroastery.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great coffee and great service
I bought a good bean to cup espresso machine four years ago and a friend recommended Old Spike to me after several disappointing bean purchases in London.
It was the best thing which has happened to my coffee education. I usually buy in the cafes in Peckham Rye (my usual go to) and sometimes go into the Central London cafes to enjoy the choice of fabulous coffee and wonderful customer service.
I have also found the online ordering service very reliable too. Great coffee and great service all round.
Best Coffee, best company
Have used Old Spike since they began, and get beans sent to me as I live far out of London now. Best coffee ever, wonderful service and a fabulous company.
Two of the three isn’t bad…
Two of the three coffees I got were excellent. One was utterly undrinkable !
Timely delivery in excellent condition.
Great coffee - great service
Good functionality on the website - easy to choose items and make payment. Communication was good and items arrived quickly and well packaged. Most importantly was delighted with the quality of the coffee!
Love the products and the service with…
Love the products and the service with the social angle. Slight grumble around the price and the website is a little clunky... But basically pretty happy to support old spike.
Coffee is great and delivery prompt
Coffee is great and delivery prompt. What more could you want. Thank you. Highly recommended
I haven't received the parcel
I visited an Old Spike store
I visited an Old Spike store - the staff there were fantastically helpful, definitely some of the best customer service I’ve had.
Plus the coffee beans are really tasty and have now started a subscription.
Ordered 2 weeks ago and still waiting…
Ordered 2 weeks ago and still waiting for delivery. Never a good sign to ask for a rating review before the goods are delivered. Feels like rubbing salt into the wound.
Unhelpful customer service
Great coffee from this family run…
Great coffee from this family run coffee hosue. Highly recommended for any coffee lovers in the area.
Great local business doing good and…
Great local business doing good and providing great coffee!
The online purchase was easy and I collected in person the next day
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