Old Spike Roastery Reviews 151

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Really disappointing experience. Following use of coffee beans supplied by old spike, my coffee machine suffered significant grinder damage and never never operated correctly since. Despite provid... See more

Rated 5 out of 5 stars

Fantastic coffee for a fanatic cause I have been subscribing to Old Spike coffee for around 4 years now and can’t recommend it enough. The coffee is always tasty, ground to perfection for my aer... See more

Rated 5 out of 5 stars

Every month my friend receives a bag of coffee from the Old Spike Roastery as a gift from me. He loves the variety of coffee he receives, the information about the growers and the coffee itself. Wasn’... See more

Rated 5 out of 5 stars

First ever trustpilot review but had to because these guys are ace. Been with them since they started seven years ago and have two subscriptions! Brilliant, freshly roasted coffee, great service, love... See more

Company details

  1. Coffee Roasters
  2. Coffee Shop
  3. Coffee Wholesaler

Information provided by various external sources

DRINK COFFEE, DO GOOD | Stop by our Peckham shop or get fresh coffee delivered to your door for £6.95/bag & help tackle homelessness in London.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

151 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Delicious coffee

Beautiful flavoured coffee and amazing choice. I bought some for a friend, who is a coffee connoisseur ,who loved it too. Easy to order online and prompt delivery. I love the ethics of this company

March 4, 2022
Rated 5 out of 5 stars

Great coffee

Great coffee, admiral company values and great customer service if there's ever any problem with my subscription.

March 3, 2022
Rated 5 out of 5 stars

Highly recommend

Every month my friend receives a bag of coffee from the Old Spike Roastery as a gift from me. He loves the variety of coffee he receives, the information about the growers and the coffee itself. Wasn’t able to see him over the pandemic but this was a wonderful way to connect. The service is fantastic - never a delay and when Royal Mail damaged a bag, OSR sent a replacement immediately. Highly recommend.

November 12, 2021
Rated 4 out of 5 stars

Emails letting me know an order has…

Emails letting me know an order has been placed (for my regular subscription) and one has been shipped are good, but I think both could be replaced by one email giving me an estimated delivery date. This would help me avoid coffee emergencies!

August 5, 2021
Rated 5 out of 5 stars

6 star review.

Beans are absolutely delicious.
Price is VERY competitive.
AND they help support people experiencing homelessness.

I think I’m on my third reorder. I’ve emailed trustpilot customer service to see if I can leave a 6 star review.

But seriously, this company is doing things right.

July 5, 2021

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