Oliver Jewellery Reviews 

3,327
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 470 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptionally knowledgeable and friendly staff members, noting wonderfully smooth online transactions and extremely prompt delivery services. Many buyers are consistently delighted by the stunning quality and condition of the luxury jewelry and vintage designer bags, stating everything always matches online descriptions perfectly. However, some customers also noted minor drawbacks during their shopping journey, mentioning occasional slow communication responses, missing watch links, or minor wear on accompanying accessories. A few people also experienced occasional issues regarding customer service communication, staff interactions, or items requiring unexpected adjustments.

What people talk about most

Product

Consumers find product quality and descriptions to be extremely satisfying and accurate. Reviewers frequently... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive promptly and... See more

Quality

Clients share positive opinions on quality, consistently highlighting that items arrive in pristine condition... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently warm,... See more

Service

Customers consistently note positive experiences with service, highlighting friendly and helpful staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the absolute BEST experience with Paloma at Oliver Jewellery!! She is so warm, always patient and genuinely lovely to work with from start to finish. I was making a pretty big purchase and never... See more

Rated 5 out of 5 stars

Oakville person 5 Stars all thee way. Web site easy to navigate, ( you don't have to be tech savvy). Transaction smooth, delivered a day later. Delighted with item. Yes I will most definitely... See more

Rated 5 out of 5 stars

There was a slight delay in getting my item shipped, maybe impulse shopping on a weekend is not the best idea! But once we get the bracelet to ship, everything is perfect - friendly service by... See more

Rated 5 out of 5 stars

I love that I can see all the bags and jewelry up close and feel the merch. The customer service team are all very knowledgeable about their inventory. I always feel welcomed and enjoy my shopping... See more


Company details

  1. #1 of 12 best companies in Jewelry Store
  2. #1 of 2 best companies in Bags and Luggage Store
  3. #1 of 2 best companies in Gold Dealer
  4. #1 of 4 best companies in Handbags Shop
  5. #1 of 1 best companies in Jewelry Buyer
  6. #1 of 1 best companies in Watch Store

Written by the company

Oliver's is a trusted family-owned business, proudly serving customers since 1971. We specialise in buying and selling authenticated pre-owned luxury jewellery, luxury watches, designer handbags, and accessories, offering exceptional value with pre-owned luxury at up to 90% off. Shop iconic brands including Cartier jewellery, Louis Vuitton purses, Tiffany & Co., Hermès handbags, Chanel, Rolex, Omega, Van Cleef & Arpels, Gucci, and more. Our mission is to be the most trusted destination for authenticated luxury. Whether you're buying your next investment piece, selling luxury jewellery or watches, or looking for a pre-owned designer handbag, we provide honest advice, expert knowledge, and complete transparency at every stage. Every item is professionally authenticated and carefully inspected, giving you confidence in every purchase. We believe luxury shopping should be clear, respectful, and pressure-free. Our experienced team takes the time to understand your needs, answer every question, and help you make informed decisions without sales pressure. For over 50 years, our reputation has been built on trust, integrity, and exceptional customer service. Every client is treated with patience, respect, and genuine care because long-term relationships matter more than short-term sales. At Oliver's, you can buy and sell luxury with confidence, knowing authenticity, value, and outstanding service always come first.

Exceptional Service

Written by the company

Luxury service comes as standard.
We believe every customer deserves patience, respect, and genuine care, creating a relaxed experience with no pressure to buy or sell.

AUTHENTICITY IS EVERYTHING

Every item is expertly authenticated, so you can shop with complete confidence.

Our in-house team of gemologists, horologists, and luxury brand authenticators carefully inspect every item before it is offered for sale. With decades of experience and hundreds of items authenticated each day, we apply rigorous standards to verify authenticity, quality, and condition. Every piece is thoroughly vetted, giving you complete confidence that your purchase is genuine and exactly as described.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(3,327)

475 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tiffany ring

I have ordered a Tiffany ring. I received the product today, I am extremely satisfied. It’s just as nice as it was shown in the picture and better!

June 9, 2026
Rated 5 out of 5 stars

Great retail experience

Upon arrival, a gentleman greeted me and assisted me immediately. While waiting for my item, a beautiful and knowledgeable woman took time to answer questions and educate me on their authentication process.
Overall great experience and would purchase here again.

June 9, 2026
Rated 5 out of 5 stars

I had the absolute best experience…

I had the absolute best experience purchasing my Chanel purse and watch. From the moment I walked in, the sales associates were incredibly friendly, welcoming, and knowledgeable. They took the time to answer all of my questions, explain the different options, and helped me find the perfect pieces without ever making me feel rushed.

Their professionalism and attention to detail made the entire shopping experience enjoyable and memorable. I am absolutely in love with my new Chanel purse and watch, and I truly appreciate the exceptional customer service I received. I highly recommend shopping here if you’re looking for a luxury experience from start to finish!

June 5, 2026
Rated 5 out of 5 stars

Excellent product

Excellent product, price and service. Shipped incredibly quickly. Special kudos to Elizabeth. Immensely helpful and patient. I would not hesitate ordering from Oliver’s again. Highly recommend.

June 8, 2026

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