OLIVIA JAMES APPAREL® Senoia, Georgia Reviews 10

I ordered the Marisa Elegant Floral Dress 8 (S) long. The dress I received was nothing like what was pictured on the website. I wear a size Small/6. I ordered size 8 as I would have preferred the dress too loose vs. too small. The sleeves were tight, not flowing, and much shorter than picture. The ribcage area was so tight I could hardly zip it up and definitely could not breath. It length was too short.
Customer service sucked wind. They put up every roadblock to make the return process so difficult that I just gave up on returning it and gave the dress away.
They wanted pictures of the bag the dress came in, the postage mailing information, and pictures of the dress - all to be done in a short timeline.
You have to pay a ridiculous amount of money for the return.
Avoid this website like a plague.

JAMES AND OLIVIA IS A DECEPTIVE COMPANY THAT CLAIMS TO BE LEGITIMATE BUT ADVERTISES CLOTHING FROM A HIGH-END BOUTIQUE. EVEN THE PICTURE OF EMPLOYEES IS BOGUS. EVERYTHING IS STOLEN FROM ANOTHER COMPANY AND DOES NOT REPRESENT WHO THEY ARE. I DID NOT RESEARCH AND FELL FOR THE HIGH-QUALITY CLOTHING DISCOUNTS AND WAS SICK WHEN RECEIVING CHEAP CLOTHING THAT DOES NOT RESEMBLE ANYTHING LIKE THE PICTURES. FORGET A REFUND, AS YOU WILL HAVE TO PAY SHIPPING TO RECEIVE WHAT (?) THEY OFFER AS A SOLUTION. STUCK WITH A CHARGE TO PAY FOR NOTHING!

A zero star doesn’t even cover how I feel about the ability to return a product back to this company. This is not an American company and they do not honor returns to their supposed address in Georgia. They do not provide a return shipping label even at your own cost. The only address provided to me for my return was in China. Return cost amounted to more than the product I was returning. This company misrepresents itself and the quality of its clothing. I’m sorry I ordered from here and I will give that advice to anyone who is reading this review

It’s a scam!!!!! DO NOT BUY FROM THEM.
paid over 60.00. Item was never shipped and no response from any of my website contacts and emails !!! Scam scam scam

Everything about the store,the clothes, customer service is top notch. Highly recommend!The quality of the clothing at this store is truly exceptional, with attention to detail and materials that elevate every piece. The customer service is equally impressive; the staff is not only knowledgeable but genuinely goes above and beyond to ensure a fantastic shopping experience. I highly recommend their clothing for anyone looking for style and quality!

OJA has been my go-to for years for clothes that make me both look and feel great. I can always count on them for thoughtful looks that I can wear so many different ways. Love OJA forever!

Do not buy from them. Support@jamesolivia. The cardigans I received were ribbed t-shirts instead of woven Cotten as shown in their catalogue. They will not allow returns and should be prosecuted.

Complete garbage! This is a AI generated website from china. Quality is garbage, color is garbage. Scammers

The company is simply forwarding Chinese fast fashion items of the sort you can expect from Shein. The product pjhotos are deceptively manipulated, and photos of their staff and location are AI-generated. The items are extremely poor quality, and it is almost impossible to get them to refund your purchase.

$72 blouse was of poor fabric, considering the price. Photo was not accurate, showing roll-up sleeves but not the unprinted backside of the fabric; was WAY too long. Then, it has taken 7 emails so far to get a return processed; if it doesn't arrive within a very short time window (to China!), no refund is issued. And, guess what? The shipping cost is more than the value of the blouse!