Omega Fire and Security Reviews 17

TrustScore 4.5 out of 5

4.6

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  1. Vehicles & Transportation

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4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

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Rated 5 out of 5 stars

What a great service

What a great service , faultless .

I had a home sitter whilst on holiday and typically my home alarm batteries failed
Setting the alarm off. I called omega and explained the situation … within an hour attended my property replaced the required parts .
Pleasure to deal with and gave me peace of mind to enable me to enjoy the rest of my holiday.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional and professional service.

Omega Fire and Security Ltd recently installed our new domestic CCTV system. The process from original enquiry, through consultation to installation was flawless, and we have no hesitation in highly recommending the company for its professionalism, responsiveness, efficiency and quality of workmanship.
Brothers Andy and Martyn were extremely knowledgeable, very personable and tidy workers, who both paid great attention to detail. They ensured that we were confident in using the operating system, and followed up several days later with an after sales visit, to check that technology was running smoothly and to answer questions arising.
The entire project was completed within a day, with minimal disruption, and we thank Omega for exceeded our expectations.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and Professional

Recently had my yearly maintenance appointment booked in with Imogen and it couldn't have been any better. Very friendly and professional, she was very efficient and also extremly helpful. I am having a loft conversion done and needed my box at the back of the house moved which she did. Definitely would recommend Omega to anyone.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful and efficient…

From the really great way my inquiry was handled by Jenny to the terrific face-to-face service that Imogen, the engineer, gave at the inspection, friendly, efficient, helpful, I cannot fault the service I would highly recommend.

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic; professional service that really cares about getting things right.

I’ve used Omega for a number of years, their high level of service has been the same from day one; keen to provide you with the equipment you need and not to sell you something you don’t.

Imogen has just checked all of the devices, replaced batteries and even moved a sensor to provide better coverage as the room layout had changed since the last test; this was all completed as part of the annual maintenance.

I’m really impressed. Thank you.

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service from Martyn today

Exceptional service from Martyn today, installing and completing works to a CCTV system and alarm system. Everything was explained very well, and clear, and he went over and above to help. Very friendly but professional too. Thank you Martyn!

October 15, 2021
Unprompted review
Rated 5 out of 5 stars

5 star service!

Martyn and Andy have offered such a professional and friendly service. They talked us through every step of the way from quoting through to installation. They have catered for all our needs in upgrading an old system installed in the late 90s and have added in CCTV to the front and back of our house too. Put simply, no stone was left unturned… they even replaced all the items exactly as they were found in the cupboard storing the CCTV recorder. Thank you for everything! Faultless!

August 3, 2021
Unprompted review
Rated 5 out of 5 stars

Simply first class!

Omega Fire and Security are simply first class. The 2 guys that came were, quick, efficient and extremely professional. They fitted a video entry system to our home. They had to cut into a red brick Edwardian fascia but did so expertly.

I wouldn't hesitate in recommending them.

May 3, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Omega came highly recommended and did not disappoint. Andy was able to offer and install a solution to our problem, which others had not been able to do. He was professional and courteous and we would definitely use Omega again.

February 11, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service!

I have used Omega for multiple CCTV, Fire and Intruder Installations and have been delighted with the level of service I have received. Martyn & Andy are exceptional at what they do, solution focussed and a delight to work with. I cannot recommend them enough!

November 6, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing Fire and security from a top company

I have used Omega and have to say they have been excellent. They provided a quality product at a fair price and the installation was organised and swift and they tidied up completely afterwards. They then took me through the system to ensure I knew how everything worked and a week later I got a follow up call to ensure all was as it should be. Great work Omega and thanks you. Definitely recommend and would definitely use again

November 3, 2018
Unprompted review

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