OneAssist is to be renamed as NilAssist. My 4 emails over 10 days remain unanswered. Phone number 8080333333 is always either switched off or out of coverage area. Other number 18001233330 is auto... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
One assist claim pass Nahi karti hai One assist chor company hai Flipkart ka bhi mame kharab kar Rahi hai aise company ko Flipkart bahar nikal Dena chahie Flipkart ek acchi platform hai uska Name one... See more
I am extremely disappointed with the way OneAssist has handled my case. Your team has shown unbelievable carelessness. I gave my mobile for service, and instead of fixing it, you further damaged... See more
Never take insurance from OneAssist. Claim process is very bad. They will play all tricks to reject claims. One assist rejected my claim for accidental damage stating that the damage happened under my... See more
Company details
Written by the company
Founded in June 2011 by Fintech industry veterans Gagan Maini and Subrat Pani, OneAssist Consumer Solutions Pvt Ltd is headquartered out of Mumbai, India. Having done extensive research on what worries the New-Age Indian, we realized that over the years we have started getting dependent, albeit unconsciously, on small things. So much so, that we don’t even realize how dependent we are on them, unless they cease to be a part of our daily lives. Most often, it is these smallest things which we usually take for granted, that give us the biggest grief. This helped us zero on those 2 “dependables” which each of us just can’t do without. Our Wallets & Our Mobile Phones. Thus was born OneAssist – A One Stop Assistance Platform which takes care of all the worries, does all the leg-work and assists you by being that Rock solid support that you can bank on Always. But more importantly, we also ensure that YOU always remain in control and never feel Vulnerable about things you are most dependent upon.
Contact info
United States
- www.oneassist.in
2.0
Poor
665 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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good service
May 10, 2023
Unprompted review
Reply from Oneassist
Thank you Zehra. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Acha laga service
May 10, 2023
Unprompted review
Reply from Oneassist
Thank you Rizwana. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Happy with service
May 10, 2023
Unprompted review
Reply from Oneassist
Dear Customer, it makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
I had a terrible experience with OneAssist
I had a terrible experience with OneAssist when I purchased their 2-year extended warranty along with a boat speaker from Flipkart. Despite paying for the warranty, it was never delivered to me. When I reached out to their customer service team, I received no response from them for weeks. They kept giving me false assurances and promised to refund my money, but nothing ever happened.
I feel cheated and disappointed by OneAssist's fraudulent practices. It's a complete scam and they have no intention of delivering what they promise. If you're considering purchasing OneAssist's warranty plan, I would strongly advise against it. It's just a waste of money and a source of unnecessary frustration.
In conclusion, I would advise everyone to be cautious when dealing with OneAssist. Don't fall for their gimmicks and false promises. Stay away from OneAssist and save yourself the trouble and disappointment
April 19, 2023
Unprompted review
Reply from Oneassist
Dear Mr. Gazi, unfortunately there is nothing we can do to resolve your concern. As per the update received from Flipkart, the plan cannot be onboarded as the manufacturing details are missing. Please contact Flipkart for further assistance - Team OneAssist.
Acha laga service aur baat karke
April 28, 2023
Unprompted review
Reply from Oneassist
Dear Raja, we’re really grateful and appreciate you taking the time to share your feedback with us - Team OneAssist.
Happy with service good experience…
Happy with service good experience received
April 28, 2023
Unprompted review
Reply from Oneassist
Thank you Hasan. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Good experience with one assist
April 28, 2023
Unprompted review
Reply from Oneassist
Thank you Pradeep. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Happy with service
April 28, 2023
Unprompted review
Reply from Oneassist
Thank you SK. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Good service
April 27, 2023
Unprompted review
Reply from Oneassist
Thank you Babita. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist.
Happy with service
April 27, 2023
Unprompted review
Reply from Oneassist
Dear Zeenu, we’re really grateful and appreciate you taking the time to share your feedback with us - Team OneAssist.
Guide me properly I don't have any…
Guide me properly I don't have any issues
April 27, 2023
Unprompted review
Reply from Oneassist
Dear Neha, thank you for taking the time to leave us your feedback - Team OneAssist.
Acha hai service
April 27, 2023
Unprompted review
Reply from Oneassist
Dear Arshiyan, thank you for sharing your experience with us - Team OneAssist.
Helpful service
April 27, 2023
Unprompted review
Reply from Oneassist
Dear Ayush, thank you for taking the time to leave us your feedback - Team OneAssist.
Good service providers
April 27, 2023
Unprompted review
Reply from Oneassist
Dear Customer, thank you for taking the time to leave us a 5-star review - Team OneAssist.
Agent ne a cheese h eel p ki
April 26, 2023
Unprompted review
Reply from Oneassist
Dear Shreyesh, thank you for taking the time to leave us your feedback - Team OneAssist.
Nice service
April 26, 2023
Unprompted review
Reply from Oneassist
Dear Pooja, thank you for appreciating our services - Team OneAssist.
Best service
April 26, 2023
Unprompted review
Reply from Oneassist
Thank you. It makes our day to hear that we were able to provide you 5-star service - Team OneAssist
It's really bad to go into AMC with one…
It's really bad to go into AMC with one assist their service team and customer care service both are useless even after 4 days of complaint the local service team keeps on avoiding and their service engineer takes start OTP over phone to book the service
The issue has been resolved after lot of effort but One Assist customer care support especially the WhatsApp support is very primitive and needs to be more user friendly so that user can update their problems or escalate the concern...it's really difficult to update to the WhatsApp platform as it has limited support options and call to customer care rarely gets connected...however the local One Assist Supervisor seems to be useful in resolution of issues after escalation
April 17, 2023
Unprompted review
Reply from Oneassist
Dear Raj, as per the recent updates from our team, your concern stands addressed. Please feel free to reach out to us in case of further assistance - Team OneAssist.
Extremely bad service
Extremely bad service. I booked for service for 16th April. But there is no any response by them whether they are going to complete this service or not . Even today they(MAEHTAB) are saying we will complete today's booking first we will see if we get time otherwise we will not .
The Service request ID : 19754432
April 16, 2023
Unprompted review
Reply from Oneassist
Dear Amarnath, as per the recent updates from our team, your concern stands addressed. Please feel free to reach out to us in case of further assistance - Team OneAssist.
One assist are useless website
Doesn't have value of time, they don't bother what order have they got. Never trust them
April 16, 2023
Unprompted review
Reply from Oneassist
Dear Sujeet, as per the recent updates from our team, your concern stands addressed. Please feel free to reach out to us in case of further assistance - Team OneAssist.
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