OneClickDrive Reviews 280

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people noted the smooth and efficient user experience, from the rental process to vehicle pickup and drop-off. Consumers were also very satisfied with the quality of the products, frequently mentioning that cars were clean, well-maintained, and exactly as described. However, some customers also noted occasional issues with car cleanliness upon receipt, or cars being low on fuel. A few other people also felt that the company's control over car owners was lacking, leading to last-minute changes or disagreements regarding travel plans.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its seamless, reliable, and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

User experience

Clients share positive opinions on user experience, consistently describing it as seamless, easy, and smooth.... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent condition of the cars,... See more

Product

Reviewers highlight positive aspects of the product. Customers consistently praise the excellent condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

عبد الغفور والطاقم ديال .OneClickDrive تجربة زوينة بزاف مع المكتب كانوا محترفين، متعاونين وتعاملهم مزيان بزاف. بصراحة 💯 كنصح بهاد الشركة ، شكراً على الخدمة الممتازة Très bonne expérience a... See more

Company replied

Rated 5 out of 5 stars

Oneclick has been my preferred rental car service, and I have always been satisfied with their excellent service. There are no hidden fees or additional charges. Yasser was particularly helpful in exp... See more

Company replied

Rated 5 out of 5 stars

Everything went super smooth - Got in touch about 2 months before the trip, chose the car, arrived in Marrakech, driver met me, I took the car, used it for 8 days, all good, easy drive, no problems,... See more

Company replied

Rated 5 out of 5 stars

What a truly great experience I had with OneClick Drive! The car was exactly as promised – dependable and spotless. And Ashraf, the agent, seriously deserves all the praise. He gave me the VIP treatme... See more


Company details

  1. Auto Market
  2. Car Leasing Service
  3. Car Rental Agency
  4. Minibus Taxi Service
  5. Online Marketplace
  6. Van Rental Agency

Written by the company

Discover the thrill of the road and the waves with OneClickDrive, the leading marketplace for car rentals, chauffeur services, yacht rentals, and car buying & selling. With over 2 million visitors monthly, 300 rental partners, and operations in 35+ cities worldwide, we provide a seamless, transparent, and efficient experience for travellers and residents alike. 🚗 Rent the Perfect Ride—Choose from a fleet of 3,000+ vehicles, including economy, SUVs, sports cars, and luxury vehicles like the Rolls Royce Wraith, Ghost, or Mercedes E-Class and S-Class. Starting from just AED 50 per day! 🛥️ Luxury Yacht Rentals—Set sail in style with over 100+ private yacht charters available for leisure, corporate events, or celebrations. 💰 Buy & Sell Cars with Ease—Looking to buy or sell a car? OneClickDrive enables direct peer-to-peer transactions with individual sellers and dealerships, ensuring hassle-free deals. 🚀 Seamless Booking & Transactions—Our user-friendly app makes it effortless to browse, compare, and book rentals or complete car and yacht transactions in just a few taps. Book instantly via phone, WhatsApp, or email. 🌍 Available in 35+ Cities—We operate in Dubai, Abu Dhabi, Sharjah, Istanbul, London, Marrakech, Muscat, and more, ensuring top-tier service in Europe, the Middle East, and beyond.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

We rented a lamborghini and when we…

We rented a lamborghini and when we returned the car the agent accused us of damaging the front bumper what was impossible. Unfortunately we didn't had any proof from the front splitter but these guys will scam you if you don’t have any proof. Costed us an extra of 6000 AED

We did got our deposit back.

June 11, 2025
Unprompted review
OneClickDrive logo

Reply from OneClickDrive

Hi Coen,
Thank you for reaching out to us. We would like to clarify that we are a car marketplace and not the provider ourselves. Could you please let us know the exact name of the company and share the rental agreement and details of your conversation that is screenshots if any to info@oneclickdrive.com and we will do our best to assist you.

Rated 5 out of 5 stars

The best of the best car rental…

The best of the best car rental services
Really i was astonished by the staff, especially Yasser, the way he handled everything from A to Z with awesome communication and customer service
I completely advise anyone willing to rent a car to use OCD
Perfection 👌

June 10, 2025
Unprompted review
Rated 1 out of 5 stars

Scammed for my deposit!

It has now been almost six months since I rented a car through this website. Their supplier haven’t payed back my deposit on 5000 aed, even though I have had contact with the supplier and they have told me multiple times that they would pay back my deposit. And the website oneclickdrive haven’t helped me much either. Don’t rent from this website!

May 25, 2025
Unprompted review
OneClickDrive logo

Reply from OneClickDrive

Thank you for sharing your feedback. We’re very sorry to hear about the delay you’ve faced with your deposit. We understand how frustrating this must be, especially after several months of following up.

To clarify, OneClickDrive is a marketplace that connects users directly with independently operated rental companies. Deposits and refunds are handled by the supplier you booked with. That said, a six-month delay is completely unacceptable, and we absolutely want to review this urgently from our side.

To investigate properly, we kindly ask you to send the following details to info@oneclickdrive.com- The rental company’s name, your rental agreement or booking confirmation, any WhatsApp/email communication regarding the deposit, your contact information.

Once we receive this, our team will escalate the case with the supplier and take the necessary action.

We genuinely appreciate you bringing this to our attention, and we’re here to help resolve it.

— The OneClickDrive Team

Rated 1 out of 5 stars

AVOID AT ALL COST

AVOID AT ALL COST. Zero help from customer service. Canceled on me last minute providing NO alternative. They use generic corporate bull in every response like I'm talking to a robot. If you want to be disappointed and plans ruined then get in touch with them.

May 22, 2025
Unprompted review
OneClickDrive logo

Reply from OneClickDrive

Thank you for sharing your feedback. We’re very sorry to hear about your experience, especially if your booking was cancelled last minute, we understand how frustrating that can be when you have plans in place.

OneClickDrive is a marketplace that connects users with independently operated rental suppliers. However, situations like this are not something we take lightly, and we want to look into what happened with your reservation and the supplier involved.

To investigate this properly, could you please send your booking details, the rental company’s name, and any communication you received to info@oneclickdrive.com.

Once we have this information, our team will review the case internally and take the necessary action.

We genuinely appreciate you bringing this to our attention and would like the chance to resolve it for you.

— The OneClickDrive Team

Rated 5 out of 5 stars

Excellent trustworthy service!

At first, travelling from the UK, I was hesitant about hiring a car in a foreign country. Especially travelling with my children. I dealt with Yousef from one click drive. He kept in touch with us from the day we landed at Agadir, Morocco airport and until we left at the airport. The airport to airport service was outstanding! The car was waiting when we arrived and the driver was waiting to pick the car up at departures. I had all sorts of worry’s from false damage charges etc but Yousef assured me they don’t work like this. An absolute pleasure. I will be using one click drive many times to come. We rented a Dacia SUV! From me and my family, thank you one click drive and especially Yousef!

April 12, 2025
Rated 1 out of 5 stars

They scammed me

They scammed me. Told me that i scratched the car under the frame. i couldnt prove them wrong but I was so careful. Total BS. Was supposed to be 1299 AED for 3 hours of Lambo time and they charged me 8675 AED.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Yasser

They respond quickly. And they deliver the car exactly at the time you say and pick it up at the time you have agreed. thank you Yasser

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience overall …

Yassir who assisted me was responsive and helpful. The company has plenty of cars so you can easily get a car even in the busiest times.
There was a delay in delivery but I understand the Eid holidays are so busy.
The car wasn’t washed or cleaned either but I didn’t mind since I was solo driving and just for two days.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Mr yasser was very helpful very…

Mr yasser was very helpful very outgoing and helped to fill in my needs with the car I needed with the amount id like to spend answer all my questions and was there through the process step by step I recommend renting cars from them 100%!

March 29, 2025
Unprompted review
Rated 1 out of 5 stars

"Absolute Disaster

"Absolute Disaster – Avoid One Click Drive at All Costs!"
My experience with One Click Drive was an absolute nightmare from start to finish. What was supposed to be a convenient rental process turned into a complete disaster. Despite receiving a confirmation, the car I booked was suddenly “unavailable” when I arrived. Instead, they tried to shove an old, poorly maintained car at me for the same overpriced rate.

Customer service? A joke. Rude, unprofessional agents with absurdly long wait times who couldn’t care less about resolving issues. The level of incompetence was staggering. And to top it all off, the pricing is pure deception. Hidden fees magically appeared at the last minute, nearly doubling the cost without any prior warning.

I felt scammed and completely frustrated. One Click Drive is a company built on false promises, terrible service, and outright dishonesty. If you value your time, money, and sanity, do yourself a favor and stay far away from this company. Total rip-off!

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

"Horrible Experience

"Horrible Experience – Avoid One Click Drive!"
My experience with One Click Drive was nothing short of a nightmare. From the start, the booking process was a mess—confusing interface, misleading information, and zero transparency. Despite receiving a confirmation, the car I had reserved was mysteriously "unavailable" upon arrival. Instead, they tried pushing an older, poorly maintained model at the same high price.

The customer service was shockingly unprofessional. Long wait times, rude agents, and vague answers that left me more frustrated than helped. To make matters worse, their pricing is a scam—hidden fees popped up at the last minute with no prior notice. I felt completely cheated and trapped.

February 20, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely not recommended

Unfortunately, a very disappointing experience. The price was clearly agreed upon via WhatsApp beforehand, but when the car was delivered, the rental provider suddenly claimed that the price was much higher. I had to argue and show the chat history as proof before he finally accepted it – but I still had to pay an additional 5% fee. On top of that, the provider was unfriendly and unhelpful. The most frustrating part: The deposit was never refunded, as they count on tourists eventually leaving and not being able to follow up. Absolutely not recommended!

February 13, 2025
Unprompted review
Rated 1 out of 5 stars

First hand experience… Stay away…

First hand experience… Stay away delivered a dirty car when asked the driver said it was picked up from Casablanca and driven to Agadir Airport where I was collecting and then zero fuel when asked they said fuel station is nearby and the car seats which I requested during the bookings are still arriving …Overall horrible experience

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Rewarding Experience

I iniatilly had doubts about renting a car since I already had my own vehicle, however, driving during peak hours in Dubai can be sometimes stressful. I decided to hire a chauffeur service through a supplier from OneClickDrive and honestly it was easier than I thought. Found the perfect car and driver in no time.

January 2, 2025
Unprompted review
Rated 4 out of 5 stars

nice service

April 15, 2024
Unprompted review
OneClickDrive logo

Reply from OneClickDrive

Thank you for leaving a review. We are glad you had a good experience and look forward to serving you again.

Rated 5 out of 5 stars

Depo got it back

I had an awesome time using the OneClickDrive app to rent a car in Dubai. It's really cool that we can use such a service for free. It was super easy to find a sports car to rent at a good price. But, the company I rented the car from wasn't the best. They didn't give me back my AED 2000 deposit even after I asked them many times. Thankfully, the OneClickDrive team stepped in and helped me get it back. I was really patient, but I'm happy they fixed the problem for me.

January 7, 2024
Unprompted review
OneClickDrive logo

Reply from OneClickDrive

Thank you so much for sharing your experience with the OneClickDrive app! We're thrilled to hear that you found it easy to use and were able to find a sports car at a great price. We understand how important it is for our users to have a seamless experience, and we're glad we could assist you with your deposit issue.

Your patience is greatly appreciated, and we're happy we could help resolve the problem

Rated 5 out of 5 stars

Rented a car on my last trip to UK

Rented a car on my last trip to UK. The service was fantastic. I noticed they are a car rental marketplace so I could compare offers from different rental companies and choose the best offer

November 2, 2023
Unprompted review
OneClickDrive logo

Reply from OneClickDrive

Thank you for sharing your experience with us. We're delighted to hear that you had a fantastic time renting a car through OneClickDrive during your trip to the UK!

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