One Education Reviews 1,864

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers had a great experience with this company. Customers frequently highlight the user-friendly platform and the exceptional support from the staff, who are often described as helpful, professional, and responsive. Many people appreciate the well-structured and easy-to-follow courses, which are seen as valuable for expanding knowledge and professional development. However, some customers have expressed dissatisfaction with certain aspects of the product, such as the quality of video content or the format of some courses, which they found unsuitable for their learning style. There were also occasional concerns regarding response times from customer service, with a few people reporting delays or a lack of communication when trying to resolve issues.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Many customers praise the platform for being easy... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the support team for being responsive,... See more

Customer service

People report positive experiences with customer service, highlighting the patience, listening skills, and... See more

Product

Consumers find product to be ambiguous. While some reviewers praise courses like "Maths (Level 3)" and... See more

Response time

Reviewers highlight ambiguous aspects of response time. Some customers praise the quick feedback on quizzes,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have recently completed the Post Graduate certificate of Education, and I purchased this course as a refresher,, for subject enhancement The quality of teaching of the maths course is poor. I di... See more

Company replied

Rated 4 out of 5 stars

Very simple to use platform. Swift response from staff when I had a question. My only issue is that the cost of the certificate was not made clear up front. I was enticed by the discounted price o... See more

Company replied

Rated 4 out of 5 stars

You offer a good range of courses at excellent value. My son is the one learning C++. He does have difficulty understanding the tutor but we hope that will get better in time, it’s early days yet.

Company replied

Rated 5 out of 5 stars

I'm so glad that I could pass the exam and receive both the Quality Licence Scheme and CPD certificates and the relevant transcripts. After the course, I learn that teaching people English is not an... See more

Company replied


Company details

  1. Educational Institution
  2. Training Centre
  3. Training School

Written by the company

One Education is a leading online learning platform offering flexible, affordable, and industry-recognised courses designed to help learners build real-world skills and advance their careers. Whether you are starting with no experience and want to gain job-ready skills, a professional looking to upskill, a blue-collar worker aiming to increase earning potential, an aspiring entrepreneur building a business, or an educator improving teaching methods, One Education provides the right learning pathway for every goal. With a library of 5,000+ online courses, learners can study at their own pace, anytime and anywhere. We have helped over 2 million learners worldwide gain valuable skills, professional certifications, and practical knowledge that have supported career growth, improved employability, and helped many secure their dream jobs. Our courses are designed to suit different learning styles and career needs. Each course includes engaging video and audio lectures, downloadable study materials, interactive assessments, and practice exercises to ensure an effective and comprehensive learning experience. Maintaining high-quality standards, our courses are accredited by CPD Quality Standards and the Quality Licence Scheme (QLS), and are endorsed by ATHE, NCFE, and PeopleCert. We are also members of the British Safety Council, RoSPA, and UKRLP, ensuring trusted, globally recognised training you can rely on. One Education is committed to making high-quality education accessible to everyone and helping learners achieve success in their personal and professional lives.

Our Accreditations and Memberships

Written by the company

Our courses are accredited by CPD Quality Standards and the Quality Licence Scheme (QLS), and are endorsed by ATHE, NCFE, and PeopleCert. We are also members of the British Safety Council, RoSPA, and UKRLP, ensuring trusted and recognised learning standards.

Contact info

Promotion box for One Education

Upgrade Your Skills!

Any course for £8.50 – Use code TREAT8 at checkout.

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service.One education is no 1

April 4, 2025
Unprompted review
One Education logo

Reply from One Education

Dear Evans,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you had such a great experience with One Education and that you found our service to be excellent.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 4 out of 5 stars

Subject and modules

March 27, 2025
One Education logo

Reply from One Education

Dear SRINIVASA,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that the subjects and modules provided in our program met your expectations, and that you had such a great learning experience.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

It was definitely insightful

It was definitely insightful ! Loved the course very much it was easy to navigate thank you so much

April 2, 2025
Unprompted review
One Education logo

Reply from One Education

Dear Mariam,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you had such a great experience with One Education. Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

you learn a lot from this program

you learn a lot from this program

March 24, 2025
One Education logo

Reply from One Education

Dear Junior,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you had such a great experience with One Education and that you were able to learn a lot from the program.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

Thank you One Education

Thank you One Education. You give confidence to my daughter. She was dishearten when unable to clear English with only one and two numbers, she was loosing her confidence. But One Education give her confidence, encouragement.

January 22, 2025
Unprompted review
One Education logo

Reply from One Education

Dear U,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that One Education was able to give your daughter the confidence and encouragement she needed. It’s truly rewarding to know that we could help her regain her confidence after facing challenges with English.

We’re delighted to have played a part in her success, and we’re always here to support you in the future.

Your recommendation means the world to us!

Regards,
Team One Education

Rated 1 out of 5 stars

course didn't actually exist and still…

course didn't actually exist and still awaiting refund.

March 21, 2025
One Education logo

Reply from One Education

Dear Z,

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused.

We understand how frustrating this must be, and we’re truly sorry that the course you purchased was not available as expected. Please rest assured that our relevant team will be contacting you shortly to assist with this matter, including processing your refund if applicable.

Your satisfaction is very important to us, and we appreciate your patience while we work to make things right.

Regards,
Team One Education

Rated 5 out of 5 stars

I have found the content serious

I have found the content serious, presented in an interesting way, and hope it will enhance my understanding of the subject.

March 18, 2025
One Education logo

Reply from One Education

Dear Mushtaq,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you found the content serious and presented in an interesting way. It's great to know that it has helped enhance your understanding of the subject.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

It’s been great from start to present.

It’s been great from start to present.
Very supportive and proactive with any query or request.
Course are varied giving me loads of opportunities to enhance my knowledge in new areas as well as existing.

March 19, 2025
Unprompted review
One Education logo

Reply from One Education

Dear Kisha,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that your experience with One Education has been great from start to present. It's fantastic that you’ve found our support to be proactive and helpful and that you’ve had the opportunity to enhance your knowledge in both new and existing areas through our varied courses.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

Well structured learning materials.

Well structured learning materials.
Easy to access.

March 3, 2025
Unprompted review
One Education logo

Reply from One Education

Dear Ezekiel,

Thank you so much for taking the time to share your feedback with us! We’re so glad to hear that you found the learning materials well-structured and easy to access. It’s fantastic that the course was able to meet your expectations, and it’s always our goal to make the learning experience as smooth and effective as possible.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 2 out of 5 stars

Purchased the course can't find it…

Purchased the course can't find it where it is under my profile

March 14, 2025
One Education logo

Reply from One Education

Dear Stevo,

Thank you for reaching out and sharing your feedback with us. We’re truly sorry to hear that you're having trouble locating your purchased course.

Please rest assured that our support team will be in touch shortly to assist you and ensure you gain access without further delay. We appreciate your patience and are here to help every step of the way.

Regards,
Team One Education

Rated 4 out of 5 stars

After some initial hiccups

After some initial hiccups, I found the site very informative.

March 12, 2025
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Reply from One Education

Dear PENELOPE,

Thank you so much for your thoughtful and positive feedback! We understand that initial hiccups can be frustrating, but we’re thrilled to hear that you found the site informative and that the experience improved for you. It’s great to know that you were able to gain valuable insights from the program.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

Easy to order

Easy to order , pay and receive information

March 12, 2025
One Education logo

Reply from One Education

Dear Daass3,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you found it easy to order, pay, and receive information. It's wonderful to know that you had a great experience with One Education and that you were able to learn a lot from the program.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

Efficient & Hassle-Free Resolutionce team resolved my…

Your customer service team resolved my three mistaken payments swiftly and professionally via online chat. The process was transparent, and the agent kept me informed at every step. Your company excels in responsive support and streamlined refund processes, turning a stressful situation into a positive experience. Thank you!

March 12, 2025
Unprompted review
One Education logo

Reply from One Education

Dear Gil,

Thank you so much for your kind and thoughtful feedback! We’re thrilled to hear that our team was able to resolve your issue quickly and efficiently, making the process smooth and stress-free for you.

Your recognition of our responsive support and streamlined refund process truly means a lot to us. We’re always here to assist you, and we look forward to supporting you in the future.

Reagrds,

Team One Education

Rated 5 out of 5 stars

I am enrolled on the HR Administrator…

I am enrolled on the HR Administrator course and I have learnt so much.
I like the flexibility it gives me.
I also like the fact that they have very good customer service. I had a query and Mark White resolved the issue promptly and accurately without unnecessary delays.

March 11, 2025
Unprompted review
One Education logo

Reply from One Education

Dear Jacqueline,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you had such a great experience with the HR Administrator course and that you were able to learn so much. It’s great to know that the flexibility of the program worked well for you, and we’re especially pleased that Mark White was able to resolve your query promptly and accurately, ensuring a smooth experience.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

Excellent costumer service and fast…

Excellent costumer service and fast reply, courses carefully explained . Mark White was very helpful with my enquiry. I'm happy with the service

March 11, 2025
Unprompted review
One Education logo

Reply from One Education

Dear Daniela,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you had such a great experience with One Education, especially with our excellent customer service and fast response time. It’s wonderful to know that the courses were carefully explained, and Mark White was able to assist you with your enquiry.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

Excellent service

Excellent service. I allowed my courses to expire unfortunately, BUT One Education re instated them for a limited period as a gesture of goodwill. I am very grateful for this. Study Time Begins Now

March 10, 2025
Unprompted review
One Education logo

Reply from One Education

Dear Marianne,

Thank you so much for your thoughtful and positive feedback! We’re thrilled to hear that you had such a great experience with One Education and that we could assist in reinstating your courses. It’s always our goal to provide excellent service and support, and we're glad we could help you continue your learning journey.

Your recommendation means the world to us, and we’re always here to support you in the future.

Regards,
Team One Education

Rated 5 out of 5 stars

I had smooth interactions with the…

I had smooth interactions with the official, and had my problem solved speedily

March 10, 2025
Unprompted review
One Education logo

Reply from One Education

Dear Dalen,

Thank you so much for your kind words! We’re thrilled to hear that you had such a smooth experience and that we were able to resolve your issue quickly. It's always our goal to provide the best support, and it’s wonderful to know that we met that standard for you.

We’re grateful for your recommendation and are here for you anytime you need assistance in the future.

Regards,
The One Education Team

Rated 5 out of 5 stars

God platform for learning and achieving…

God platform for learning and achieving goals.

March 2, 2025
One Education logo

Reply from One Education

Dear zheko,

Thank you so much for your kind words! We’re delighted to hear that One Education has been a valuable platform for your learning and goal achievement. Your feedback means a lot to us, and we’re thrilled that the program made a positive impact on your journey.

We truly appreciate your recommendation and are here to support you every step of the way in the future.

Regards,
Team One Education

Rated 2 out of 5 stars

Swap or Refund

I asked to swap the course from medical rep to car mechanic, but it was not swapped. They sent me a link to pay for the car mechanic course. I'd rather get refunded then go through this hassle.

March 1, 2025

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