OneLoanPlace.com Reviews 

659
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Vonetta.B was a great help. Although I didn't want the service she offered, I had a better explanation of what was going on with my debt and credit. I can clean up my debt and call her back. She dese... See more

Company replied

Rated 5 out of 5 stars

I just read these reviews myself a few min ago and despite the fact that I've run across nothing but scams and denials or just ridiculous rates of over 200% I gave this place a shot anyways. I am so g... See more

Company replied

Rated 5 out of 5 stars

I have communicated with James who has been extremely helpful and provided exceptional customer service!! I unfortunately have sucky credit therefore I haven’t been able to find a loan as of yet but... See more

Company replied

Rated 1 out of 5 stars

They spoof local numbers under false names. We are on the FTC do not contact list and they do not honor it. I called their number and spoke to a person supposedly named Regina. She informed me the cal... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

OneLoanPlace.com provides you with access to the most active lenders for unsecured personal loans and small business loans in all 50 states. We offer lending programs for almost any credit standing.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

659 reviews

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4.5

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Rated 5 out of 5 stars

Vonetta.B was a great help

Vonetta.B was a great help. Although I didn't want the service she offered, I had a better explanation of what was going on with my debt and credit. I can clean up my debt and call her back. She deserves a raise.

July 22, 2024
Unprompted review
OneLoanPlace.com logo

Reply from OneLoanPlace.com

<3 thank you, she got one about two weeks ago and we appreciate the kind words.

Rated 2 out of 5 stars

Misleading Loan Process

I applied for a loan with One Loan Place today. I enter my personal information on the website thinking I would be consider for a small loan. I did not know that they out source your credentials to other lenders. After completing the application process I received a message to call a number. Then I spoke with Zanina representative assuming that she was going to discuss my loan application and immediately she wanted to transfer me to other Lexington Law. I stated just enter my personal information on your website (driver license and banking information) for a loan. Why are you transferring me? This is misleading to think that the loan is been process by One Loan Place. Then you have to wait for someone from the other loan company to call you with your results!

March 26, 2023
Unprompted review
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Reply from OneLoanPlace.com

Ernesco,we listened to the call and believe our representative did not explain the process properly. When an application is being turned down by lenders we often recommend they review their credit. In this case our representative did not explain our process properly. We have provided her additional training. We don't keep any of your private data and is only submitted for the specific purpose of your loan application. I invite you to call back ask for a manager and make arrangements with our CEO to handle your file personally to see if we can help you. We are sincerely sorry about your experience and hope we can still help. Sincerely Kurt

Rated 1 out of 5 stars

They spoof local numbers under false…

They spoof local numbers under false names. We are on the FTC do not contact list and they do not honor it. I called their number and spoke to a person supposedly named Regina. She informed me the call was being recorded when she answered, I in turn told her I was recording the conversation as well and told her we are on the FTC do not contact list. Of course she hung up immediately. Any response they leave for this review is a lie unless they admit they spoof numbers and spam people. Fair warning

May 26, 2022
Unprompted review
OneLoanPlace.com logo

Reply from OneLoanPlace.com

Aaron,

I think this is a massive misunderstanding. But without further details we can't say for certain what happened, but we have a general idea. We do honor the FTC Do Not Contact List as we do not make cold calls as a company policy. In order for our company to reach out to anyone, they must reach out to us first. With the limited information, we can gather it seems more likely someone who was looking for a loan input the wrong number into their application online and put in yours by mistake (Example (These are NOT real phone numbers): Person A's number is ###-###-8675 but instead they put in ###-###-9675 by mistake which is Person B's.)

To ensure that your phone number ends up on our internal Do Not Call Registry, please Email me at James@oneloanplace.com and I will make sure that if Regina didn't put you on it, I do.

James Durrance
Client Relations Manager
Oneloanplace.com

Rated 1 out of 5 stars

It is a scam to get u connected with a…

It is a scam to get u connected with a debt consolidation place. They tell u u are approved. Then connect u to the other company. They are unprofessional and rude. I spoke to a chevonese and Daniel Gonzales and they lie and say they sent u email of a company that may have high interest rates. Scammmmm

March 17, 2022
Unprompted review
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Reply from OneLoanPlace.com

Hi Shuntel,

It was good to speak with you on the phone, and I was glad I was able to address your concerns. If you have further questions, I'm fastest reached via my Email: james@oneloanplace.com

We wish you all the best!

James Durrance
Client Relations Manager
Oneloanplace.com

Rated 5 out of 5 stars

My agent was friendly with good advise…

My agent was friendly with good advise and helpful.

February 25, 2021
OneLoanPlace.com logo

Reply from OneLoanPlace.com

Thank you so much Tiffany. We really appreciate this. James our customer relations manager has moved to another company and I was unable to respond until now. We have let your rep know about your kind words.

Rated 4 out of 5 stars

Not sure if I’ll get a loan which is…

Not sure if I’ll get a loan which is what I truly care about. However, the gentleman’s customer service was still great.

February 18, 2021
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Reply from OneLoanPlace.com

Dwayne, Thank you for your kind words. I am sorry it took so long to respond but I was unable to access the system for a time. I have passed on your compliment to your representative. This is the kind of thing that makes people work harder and try harder so we really appreciate it. OneLoanPlace.com Customer service department.

Rated 1 out of 5 stars

Sales Reps for Lexington law

I don't been know if this is a loan broker, which most firms in this category are. I think that this place is set up to feed customers to Lexington Law for credit repair. When I was transfer to Lexington law I told the woman that I was already a client and had just finished with them. This did not stop her from trying sign me back up again. I finally said If this will help me get the loan that I would do it. She said that neither herself or the woman I spoke to prior to her did any kind of loans

February 11, 2021
Unprompted review
OneLoanPlace.com logo

Reply from OneLoanPlace.com

Hello Charles,

I wanted to apologize for your experience. And wanted to let you know will be taking action to ensure better clarity as to what is going on. We are not a funneling service for Lexington Law and in fact their service is NEVER mandatory to get a loan and is simply recommended if your credit is not in good shape. Bear in mind that as we are a Lender Referal Service, we cannot promise an approval.

I would like to speak with you to try to improve your experience with us, so if you would give me a call on my direct line: 855-848-4729, I would love to speak with you. I have also emailed you from James@oneloanplace.com with my office hours.

James Durrance
Client Relations Manager
Oneloanplace.com

Rated 1 out of 5 stars

Spoke with a vanessa

Spoke with a vanessa, who said that she would send an email for two lenders who would approve me a loan. All it was, another application which led me to a credit repair company. Nothing about the loan at all. Very dissatisfied! Called back and automated service offers to send you another email. Not sure if this company is on the up and up. Received call from James apologizing, but nothing still done to rectify situation, do not use this site, It is fake and will only LOWER YOUR CREDIT SCORE!!

December 2, 2020
Unprompted review
OneLoanPlace.com logo

Reply from OneLoanPlace.com

Hi Buggy,

 Thank you for taking the time to speak with me and share your experience. Your input was very valuable and we are providing additional training to our representative as a result of your call to help provide a better experience for our future clients.  Again, I apologize, and do genuinely appreciate your feedback.  If you need anything in the future I can help you with please feel free to reach out to me directly at James@oneloanplace.com or 855-848-4729 between the hours of 9AM to 5PM, Monday to Friday.  I wish you all the best with your endeavors. 
Best, 

James Durrance 
Client Relations Manager 
Oneloanplace.com  

Rated 5 out of 5 stars

A Shining Star

I am terrible with names but the guy who just helped me was great I believe his name is James I'm coming off of motorcycle accident and M starting life over again I'm having a hard time getting back on the grid this gentleman explained everything I need to do and I feel now like there's a light at the end of the tunnel this guy will never know how much he help me today he went out of his way thank you so very much and I will be back to ask for a loan. I feel 10 times better I can't put into words what he did thank you so much my name is Henry Guerrero Jr

November 25, 2020
OneLoanPlace.com logo

Reply from OneLoanPlace.com

Hi Henry,

It was a pleasure to speak with you. I'm very glad to hear that I was able to help you feel like you can move towards a better future! We'll be here to help when the time comes!

James Durrance
Client Relations Manager
Oneloanplace.com

Rated 1 out of 5 stars

Scam

Scam. They lie professionally. Alot of semantics. They really just try to run your credit. You can tell their focus is really on running credit application to meet some quota instead of truly focusing on realistic possibilities for the customer. They just called me, I told her I didn't finish the application because I dont want my credit get hit with another inquiry and she told me she already has my application here and they have financial options that she will send an email to pick one. The email was just a link that took me to complete the application. So called back and got the same lying rep Kimberly and asked her about the financial options. She tried to be slick and asked what does the email say, I told her it was a credit application. She said I will need to fill it out. So I asked the liar if it was going to be a soft or hard inquiry and she said " you can say soft". Definitely looking somewhere else for a loan. She boldface try to scam me and then have the nerve to do it on a Monday morning.

November 23, 2020
Unprompted review
OneLoanPlace.com logo

Reply from OneLoanPlace.com

Hello Cornelius,

Lying and deceit are not how we do business, so we do appreciate you bringing this to our attention for Quality Assurance to review. I have reached out to you and left a message on your phone with my direct line. I'd love to discuss matters with you so we can get things straightened out. Please give me a call at 855-848-4729 as soon as possible or email me at James@oneloanplace.com.

Best,

James Durrance
Client Relations Manager
Oneloanplace.com

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