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Online Druck Biz ist eine der größten und innovativsten Digitaldruckereien Deutschlands mit eigenem Onlineshop.
4.1
462 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Highly recommended! they pay a lot of attention to details and are generally very helpful. The print quality is splendid.
Reply from Online-Druck GmbH & Co. KG
We appreciate your honest review and are looking forward to your upcoming projects 🙌!
Kind regards
Your Online Druck.biz Team
I do NOT recommend them! Terrible client service. I tried to print out tshirts. The process to upload the design is really difficult (I picked this company because I like the choice of tshirts colors).
Delivery was supposed to be max. 2 weeks according to the website. I needed the tshirts for an event. However, they contacted me to say the delivery would take longer. One week later, emailed me again, despite my order being validated, to let me know they didn't have the sizes I had ordered. When I wanted to pick different sizes, then it took another week (and many calls with incompetent client service) for them to validate my new order. I asked for the shirts to be delivered to a new address due to the delay, they completed ignored my messages.
Reply from Online-Druck GmbH & Co. KG
Hey! Would you mind reaching out to us once more? Please send an email to : info@online-druck.biz
We had some change in structure and I would like to reassess your case.
I hope to hear from you
Kind regards
Customer Support Online-Druck GmbH #MV
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