Online Business School Reviews 563

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making their learning journey pleasant and productive. The user experience is frequently highlighted as excellent, with many people appreciating the platform's ease of use and the flexibility it offers for busy schedules. The customer service is also noted as exceptional, with reviewers feeling valued and motivated by the responsive and encouraging support from tutors. However, some customers reported issues with the clarity of instructions, particularly regarding assignment corrections, which led to rework requests after program completion. A few other people also felt that the sound quality during some sessions was poor, making it difficult to follow the provided information.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the helpfulness,... See more

User experience

Clients share positive opinions on user experience, highlighting the clear, well-organized, and... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Instructions

Consumers find instructions to be ambiguous. While some reviewers praise clear guidance and thorough... See more

Based on these reviews

Rated 5 out of 5 stars

I had a great experience with Online Business School. The platform is easy to use, and the course content is solid and straightforward.What really made a difference for me was the student support—espe... See more

Company replied

Rated 5 out of 5 stars

Good morning. I officially want to take this opportunity and say a heartfelt thank you to everyone at Online Business School. The journey was hard yet rewarding. At times I wanted to give up, because... See more

Company replied

Rated 5 out of 5 stars

I joined up to do a course during the covid-19 pandemic and ended up with an MBA and am currently do an Ma Human resource management. the course is a great springboard and covered a wide range of mat... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure studying for my Diploma in Health and Social Care at OBS. A big thank you to Laura from student support for her timely response to all my inquiries. The flexibility of the program al... See more

Rated 1 out of 5 stars

UPDATE: 14/05. Now i been sent email saying i need to rework on my modules. i been passed ALL my modules in January and as i stated below now waited 5 months for a certificate and NOW was as... See more

Company replied

Rated 5 out of 5 stars

I decided to do course 15years after taking my last course. Mike was very well spoken,put some of my fears to rest.He explained everything in an easy-to-understand way.I felt like there are no stupid... See more

Company replied

Rated 5 out of 5 stars

I found the induction meeting very helpful. Mike did an excellent job showing us around the platform, making everything clear and easy to understand. So far, OBS seems to offer a lot of valuable suppo... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with the Online Business School. The course content was clear, relevant, and well-structured, making it easy to follow even with a busy schedule. The support team was responsi... See more

Company replied

Rated 5 out of 5 stars

Although a brief session but very expository. Mike did an excellent job in sailing us through what we need to expect going through the studies with OBS.

Company replied

Rated 5 out of 5 stars

I began my course with the Online Business School five years ago, and this year, with a clear intention and renewed focus, I committed to completing it. Life didn’t slow down—balancing work, respon... See more

Company replied

Rated 5 out of 5 stars

The induction was very informative last night. Mike explained the structure of the course and answered all the questions the students had. I hope to be able to successfully complete Level 4.

Company replied

Rated 5 out of 5 stars

Very informative. Great addition is the English speaking is easy to understand which in my experience is important so there is no lost information or miscommunication. He broke down all the detail’s a... See more

Company replied

Rated 5 out of 5 stars

The staff of the Online Business School have been very profession. The OBS Student Induction brief provided by Mr. James this evening was very apt and insightful. It has increased my motivation and ex... See more

Company replied

Rated 5 out of 5 stars

In my opinion it was a very interesting session with Mike. He explained very well and detailed. Looking forward for this course.

Rated 5 out of 5 stars

I completed the Level 7 Diploma in Strategic Management and Leadership with OBS, and I highly recommend it. The lessons were flexible and easy to follow, which made studying alongside my other commitm... See more

Rated 5 out of 5 stars

The Online Business School has been very supportive throughout my studies. The team was responsive, professional, and helpful whenever assistance was needed. Overall, a positive and smooth learning ex... See more

Rated 5 out of 5 stars

Exceptional Experience with Online Business School London I'm thrilled to share my outstanding experience with the Online Business School London! I've recently completed Levels 4 and 5 in Business... See more

Company replied

Rated 5 out of 5 stars

recently completed the Level 5 Diploma in Teaching with Online Business School and found the experience to be both rewarding and professionally delivered. The programme was well-structured and pro... See more

Company replied

Rated 5 out of 5 stars

I would like to thank online business school for their continued support and guiding me, and I would like to thank all of the of the tutors that helped guide and give outstanding support and feedbac... See more

Rated 5 out of 5 stars

I attended a very informative introduction session on the use of the OBS platform covering modules and assignments with valuable information shared by Mike Donald

Company replied

Rated 5 out of 5 stars

The tutor was excellent, clear, engaging, and knowledgeable. The webinar was well-paced and informative, making the topics easy to understand.

Rated 5 out of 5 stars

I have made my in induction of Online Business school. I have been in stress, but Mike disappeared my fears and doubtless of study. He given me hope support in my opportunities and I will try to ac... See more

Rated 5 out of 5 stars

Had an induction with Mike today and it was really good. Mike explained everything very precisely and cleared all my doubts.

Rated 5 out of 5 stars

I had a truly great experience with Online Business School. The course was clear, well organised, and easy to follow, but what made the biggest difference was the level of personal support I receive... See more

Rated 5 out of 5 stars

I did my induction to OBS last night with Mike and it was extremely informative, and Mike answered all the questions I had and certainly put my mind at easy. He gave me helpful insights of how to mana... See more

Rated 5 out of 5 stars

Very smooth and informative introductory session. I liked the system that OBS developed even more after Mike's explanation. I found some really good solutions from their side. They clearly thought of... See more

Rated 4 out of 5 stars

Microphone was really bad. I barely could hear . Managed to use general sense to connect the dots in what is said. Otherwise was instructive about the navigation within the page and how assignments w... See more

Company replied

Rated 4 out of 5 stars

I will like to give the assessors a thumbs up for a very rigorous assignment marking and prompt feedback! A big thank you to Laura for all her help and feedback, now I have received my level 5 extende... See more

Company replied

Rated 4 out of 5 stars

Thank you Mike for clarifying many things in the introduction today. I feel well introduced to the programme and I am ready to go. This programme Busy Management level 3 is a springboard to me to many... See more

Company replied

Rated 4 out of 5 stars

The online learning experience was excellent—flexible, well-structured, and perfect for a busy schedule. The content was clear and easy to follow. I highly recommend OBS for anyone looking to study on... See more

Company replied

Rated 4 out of 5 stars

Hi! It was not so easy experience but it was rewarding. It’s great for me to get certified after the time and hardwork involved. I love the support system of OBS.

Company replied

Rated 3 out of 5 stars

The sound was really bad, I barely could hear and understand what he was saying :( , hope I could mannage to follow instructions provided. Thank you

Company replied

Rated 4 out of 5 stars

I recently completed a Level 3 Engineering course online and found it to be an excellent learning experience. The platform was intuitive and easy to navigate, which made managing my studies around... See more

Company replied


Company details

  1. Educational Institution
  2. Coaching Center

Written by the company

Online Business School provide flexible online pathways to an affordable degree or MBA from an accredited UK university for less than £5,000. Visit and enrol now at www.onlinebusinessschool.com.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

563 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience with OBS

I had a great experience with OBS. The curriculum is comprehensive and well-structured, the portal was easy to use with clear guidelines, and the student support team was always helpful and responsive. I highly recommend this school to anyone looking for a flexible and supportive learning environment.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

It was very useful

It was very useful, Mike made things very clear, I understood fully apart from one topic which I will be in touch with student support with the questions I have, thank you so much Mike

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

I have made my in induction of Online…

I have made my in induction of Online Business school.
I have been in stress, but Mike disappeared my fears and doubtless of study. He given me hope support in my opportunities and I will try to achieve my course.
Thank you for that. Nelly

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

I did my induction to OBS last night…

I did my induction to OBS last night with Mike and it was extremely informative, and Mike answered all the questions I had and certainly put my mind at easy. He gave me helpful insights of how to manage and work through the dashboard page. I really hope that Mike will be one of my tutors when I log into the tutor link when I need more insights with my studies.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

I had a truly great experience with…

I had a truly great experience with Online Business School. The course was clear, well organised, and easy to follow, but what made the biggest difference was the level of personal support I received.
I want to give a special thank you to Laura. She went above and beyond to support me throughout my journey. She was always approachable, patient, and understanding, and she genuinely cared about my progress. Whenever I felt unsure, Laura took the time to explain things and reassure me, which helped me stay motivated and confident. Her support meant more than she probably realises.
I would highly recommend Online Business School to anyone looking for a supportive and professional place to study.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Very smooth and informative…

Very smooth and informative introductory session. I liked the system that OBS developed even more after Mike's explanation. I found some really good solutions from their side. They clearly thought of everything. So far I'm very happy with my decision to join their program.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I completed my Level 4 & 5 in Hospitality and Tourism Management in early November 2025. I received my qualification diploma in mid-January 2026, exactly as scheduled.
Thank you, Online Business School

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

The Online Business School has been…

The Online Business School has been very supportive throughout my studies. The team was responsive, professional, and helpful whenever assistance was needed. Overall, a positive and smooth learning experience.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

OBS review


I would like to thank online business school for their continued support and guiding me, and I would like to thank all of the of the tutors that helped guide and give outstanding support and feedback on my assignments which have helped me with my learning and personal development journey.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Flexible and Supportive

I completed the Level 7 Diploma in Strategic Management and Leadership with OBS, and I highly recommend it. The lessons were flexible and easy to follow, which made studying alongside my other commitments manageable. Laura, the main contact person, was very responsive, professional, and helpful throughout the entire process. Overall, it was a smooth and positive learning experience.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Courteous staff and study flexibility

It was a pleasure studying for my Diploma in Health and Social Care at OBS. A big thank you to Laura from student support for her timely response to all my inquiries. The flexibility of the program allows busy adults to juggle life commitments alongside studying. I recommend OBS for adult learners who desire to advance their careers.

November 14, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look