OnlineCarStereo.com Reviews 

588
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Provide good prices on name brand products fast shipping .only thing i didnt like is that i didnt like is that there installer did not answer me thefe web page says customer support i reach out with a... See more

Company replied

Rated 1 out of 5 stars

Ordered morel speakers got an email that the speakers were not in stock would take 7-10 to ship i called to cancel the order they said 3-5 days to get the refund weeks passed kept calling no refund ha... See more

Rated 5 out of 5 stars

Really pleased with their work. Onlinecarstereo.com was very patient with me while I shopped online, gave me a great, 15% off deal, with installation INCLUDED! Then, PCH Custom Audio installed it, fre... See more

Company replied

Rated 5 out of 5 stars

A 900 dollar mxa46sb28 soundbar for around 400 shipped is a hell of a deal. It sounds amazing with 4 6.5 inch speakers and 4 tweeters. The memphis app wouldn't download, it said basically my phone was... See more

Company replied

Company details

  1. Car Stereo Store

About OnlineCarStereo.com

Written by the company

Online Car Stereo is a leading destination for car audio enthusiasts seeking to elevate their driving experience through state-of-the-art sound solutions. With a passion for cutting-edge technology and a commitment to customer satisfaction, we've established ourselves as a premier provider of premium car audio products. Since our inception, we've been dedicated to redefining in-car entertainment and delivering top-tier audio experiences to our valued customers.


WHY CHOOSE US

*Unparalleled Selection of Top Brands


At Online Car Stereo, we take pride in offering a vast selection of top brands that embody innovation and performance. Our curated collection includes renowned brands such as Pioneer, Alpine, Sony, Kenwood, JBL, Rockford Fosgate, and more. These industry giants represent the pinnacle of audio excellence, known for their unwavering commitment to quality, innovation, and sound precision.



*Exclusive Bundles and Unbeatable Discounts


We understand the importance of both quality and value, which is why we offer exclusive car audio bundles and incredible discounts. Our tailored bundles are thoughtfully curated to provide you with a comprehensive audio solution, taking the guesswork out of the shopping process. By choosing OnlineCarStereo.com, you not only gain access to premium audio products but also enjoy substantial savings that make your dream audio setup a reality.




*Expert Guidance and Customer Support


Navigating the world of car audio can be overwhelming, especially for those new to the hobby. Our team of knowledgeable professionals is here to guide you every step of the way. Whether you need assistance in selecting the right components for your vehicle, troubleshooting technical issues, or understanding product features, our experts are dedicated to providing you with personalized advice and exceptional customer support. We're committed to ensuring your complete satisfaction and making your car audio journey seamless and enjoyable.




Experience the difference of OnlineCarStereo.com – where innovation, value, and expertise converge to provide you with an unmatched car audio shopping experience. Join us in redefining in-car entertainment and transforming your drive into an auditory masterpiece.

Contact info

3.4

Average

TrustScore 3.5 out of 5

588 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(588)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

East website navigation

East website navigation. Quick shipping turnaround. Timely and Responsive on any questions asked about my purchase

April 25, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

We're thrilled to hear that you found our website easy to navigate and that your shipping experience was quick! It's fantastic to know that we were able to provide timely and responsive assistance with any questions you had about your purchase. If you ever need anything else or have further questions, don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

Rated 5 out of 5 stars

Good product and great price

Good product a d great price

April 23, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

We're delighted to hear that you're satisfied with both the product and the price! If you ever need assistance or have any questions about our products, feel free to reach out. Thank you for choosing us, and we appreciate your business!

Rated 5 out of 5 stars

We received a great deal on a Kenwood…

We received a great deal on a Kenwood Excelon KMM-X705. Customer service was great to work with to get the best deal for this radio. Shipping was fast and the radio works great. Definitely am happy with our purchase.

April 23, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

We're thrilled to hear that you received a great deal on the Kenwood Excelon KMM-X705 and that our customer service team was able to assist you in getting the best deal possible. It's fantastic to know that the shipping was fast and that the radio is working great for you. Your satisfaction is our priority, and we're delighted that you're happy with your purchase! If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing us, and we appreciate your business!

Rated 1 out of 5 stars

I’m paying for products that I haven’t…

I’m paying for products that I haven’t received. I’m still waiting on some of my order

April 19, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Hello Carlos, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA80, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you.

Best regards,
Customer Care Department

Rated 5 out of 5 stars

Product was easier to order

Product was easier to order, shipped same day, and customer service was very helpful. Would recommend onlinecarstereo.com in future. Thanks Nicholas for all your help!

March 28, 2024
Unprompted review
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for sharing your experience with us! We're thrilled to hear that ordering was easy, your product shipped promptly, and that our customer service team, especially Nicholas, provided helpful assistance. Your recommendation means a lot to us, and we're grateful for your support. If you ever need anything else or have further questions, don't hesitate to reach out. We appreciate your business, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Affordable pricing

Good pricing and customer service

April 16, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Thank you for your kind words! We're pleased to hear that you found our pricing competitive and that you were satisfied with our customer service. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help, and we appreciate your business!

Rated 5 out of 5 stars

great service and pricing

Fast shipping, great packaging, great pricing with coupon savings

April 2, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

We're thrilled to hear that you had a positive experience with us! It's great to know that you received your order quickly, that it was well-packaged, and that you were able to save with our coupon savings. If you ever need assistance or have any questions about our products, feel free to reach out. Thank you for choosing us, and we appreciate your business!

Rated 5 out of 5 stars

Great product

Great product. Packaged very well. Fast shipping. Item was exactly what was expected. Great pricing.

April 12, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

We're delighted to hear that you had a positive experience with your purchase! Thank you for the feedback on the packaging, shipping speed, product quality, and pricing. We strive to ensure every aspect of your shopping experience is up to your satisfaction. If there's anything more we can do for you, or if you have further feedback, don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Rated 3 out of 5 stars

While playing music through the front…

While playing music through the front usb port the radio will cut off then start back up. Also when I try to change the wallpaper it won't set.

April 3, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Hello Christopher, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPC16, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you.

Best regards,
Customer Care Department

Rated 5 out of 5 stars

The stereo was delivered on time and…

The stereo was delivered on time and the price was right

April 9, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

That's great to hear! We're glad everything went smoothly with the delivery and that you found the price to be satisfactory. Thanks for sharing your positive experience! If you need anything else, we're here to help. Enjoy your new stereo!

Rated 5 out of 5 stars

Great experience!!!

Great experience with onlinecarstereo.com, sent my product on time and also got a 10% discount with their promotion they had! Overall very satisfied customer!! Will definitely use them again for future stereo purchases!

March 7, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

We're thrilled to hear about your great experience with us! Thank you for your kind words and for being a satisfied customer. We're delighted that your product arrived on time and that you were able to take advantage of our promotion for a 10% discount. We look forward to serving you again for your future stereo purchases. If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing us, and we appreciate your business!

Rated 1 out of 5 stars

Received the wrong item

Received the wrong item. No big deal. Just return and swap. NOPE!! An advisor kept arguing with me. Kept telling me how wrong my choices were instead of simply helping me return/swap for correct item. Three different times this happened. One even laughed at the issue. No way to run a professional business. A couple weeks later, after I returned the item, still hadn't received the correct one. They even charged me for a "free" return. I did eventually get a partial refund. Never do business with ONLINE CAR STEREO!!!EVER!!! SCAM and RIP OFF!!!

March 11, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Hello Robert, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA77, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you.

Best regards,
Customer Care Department

Rated 5 out of 5 stars

Good prices

February 26, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

We're glad to hear that you found our prices good! If you have any feedback or questions, feel free to reach out. Thank you for choosing us, and we appreciate your business!

Rated 5 out of 5 stars

Ordering and receiving the product was…

Ordering and receiving the product was so easy and fast
Totally satisfied

February 24, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

We're delighted to hear that your ordering experience was easy and that you received your product quickly! Your satisfaction is our top priority, and we're glad we could meet your expectations. If you ever need anything else or have any questions in the future, feel free to reach out. Thank you for choosing us, and we appreciate your business!

Rated 1 out of 5 stars

I had to return item.was not your fault…

I had to return item.was not your fault just didnt need.
THE return process is terrible.waited around 10 days for a refund.tried calling and talked to a person in a foreign country who i could not understand. that was a total joke .and she made me wait on line about 10 minutes.this whole experience was not good.
Ms Marie in customer service than reached out and apologized.

March 7, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Dear Ron, we deeply regret the inconvenience you've faced and thank you for sharing your concerns. Your experience matters greatly to us. To ensure a swift resolution, call Ms. Maria at 3105268635, mentioning Ticket #OCSTPA75. Count on Ms. Maria to handle your issue personally.

Best regards,
Customer Care Department

Rated 5 out of 5 stars

Fast and great price

Fast and great price

March 7, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

We're thrilled to hear that you received your order quickly and that you found the price to your liking! If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing us, and we appreciate your business!

Rated 5 out of 5 stars

I’ve been dealing with this company for…

I’ve been dealing with this company for a while now and I’ve never had any issues.

February 5, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

We're delighted to hear that you've had consistently positive experiences with us! If there's anything else you need or if you have any questions in the future, feel free to reach out. Thank you for your continued support, and we appreciate your business!

Rated 1 out of 5 stars

Deals aren't worth the hassle...

Deals aren't worth the hassle if something goes wrong... Go with a reputable retailer.

March 6, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

Hello! I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA74, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you.

Best regards,
Customer Care Department

Rated 5 out of 5 stars

FANTASTIC Prices

FANTASTIC Prices, Fast Shipping. This was my first order on this website but won’t be my last.

February 21, 2024
OnlineCarStereo.com logo

Reply from OnlineCarStereo.com

We're thrilled to hear that you found our prices fantastic and that your order arrived quickly! Thank you for giving us a try, and we're delighted to know that you'll be coming back. If you ever need assistance or have any questions about our products, feel free to reach out. We appreciate your business and look forward to serving you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look