Online Chemist Reviews 220

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

every order i have placed with this online chemist has been successful items have been dispatched and received within 1 or 2 days. i am happy to continue ordering with this pharmacy. 10/10.

Rated 5 out of 5 stars

I've only been with Online Chemist a short while but I already feel more relaxed using them than I was with my previous pharmacy. A minor hiccup in my first order was rectified very quickly after a... See more

Company replied

Rated 5 out of 5 stars

Have used this service for several years for my flu jab. Easy to use booking page on website, time slots that take into account that many of us work through the day and within minutes of arriving I... See more

Company replied

Rated 5 out of 5 stars

Friendly and helpful staff. Always welcomed with a smile. Prescriptions always ready quickly. I also use Online Chemist every year for my flu jab, easy to use booking form on the website with appointm... See more

Company replied

Company details

  1. Pharmacy
  2. Online Pharmacy
  3. Travel Clinic

Written by the company

Online Chemist is an NHS contracted online pharmacy, regulated by GPhC just like all other high street pharmacies. We offer free & fast NHS prescription delivery. Why Online Chemist? - We are quicker and its completely free delivery. - If you struggle to order, we can automatically order your repeat prescription for you and deliver to your door. - If you are finding it difficult to manage multiple medicines , we offer dossett box preparation completely free. - You can speak to our pharmacist without having to go through so many options. - You can trust our medicines quality as we source them MHRA regulated trusted wholesalers. - You can buy any OTC or pharmacy (P) medicines cheaper than high street pharmacies. Travel vaccines clinic, ear syringing earwax removal clinic are our popular private services. Moreover, we are a registered yellow fever vaccine centre. We also offer: - Free NHS stop smoking (smoking cessation) service. - Free NHS flu jab - Free morning after pill service - Private erectile dysfunction (sildenafil) treatment and more! We take the stress away from getting your repeat medicines. SIGN UP with us at www.onlinechemistuk.net/NHS or call us 01493600610.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service

I went for my flu jab, never had 1 before but the managed to get me in quickly, fuss and pain free! Very quick service. Can’t recommend highly enough

December 18, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for the lovely feedback.
We’re glad your first flu jab experience was quick, smooth, and comfortable. It’s great to hear you were seen promptly and felt well looked after. Your recommendation means a lot to us.

Rated 5 out of 5 stars

A prompt efficient service

A prompt, efficient service with no pages of lengthy medical questionnaire, just a couple of succinct background questions. My order was delivered by Royal Mail 24 hrs after approval.

December 18, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your kind review.
We’re pleased you found the process straightforward and efficient, and that your order arrived quickly. Your feedback is appreciated and helps us continue providing a smooth and reliable service.

Rated 5 out of 5 stars

Great service full men’s bloods -back…

Great service full men’s bloods -back within 24hours and very easy to read report fully recommended

November 8, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for sharing your experience. Good to know the results arrived quickly and the report was clear. Appreciate the recommendation.

Rated 5 out of 5 stars

Great company..good prices and quick…

Great company..good prices and quick delivery will use them again

November 3, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback. Glad to hear you were pleased with the price and prompt delivery. We look forward to helping you again.

Rated 5 out of 5 stars

Excellent

Decent prices, very easy to order and fast delivery. Excellent online pharmacy.

November 4, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for the 5* review. It’s great to hear you found the prices fair, the ordering simple, and the delivery quick. We appreciate your support and look forward to helping again.

Rated 5 out of 5 stars

5 star service - thank you.

My order arrived very quickly and well packed I wouldn't hesitate to recommend Online Chemist.

November 4, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for the 5-star feedback. It’s great to know your order arrived quickly and well packed. Your recommendation is appreciated.

Rated 4 out of 5 stars

Web site easy to use and very clear

Web site easy to use and very clear, processing payment in progress so hopefully order will soon be satisfactorily received and despatched,

October 9, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback. We’re pleased to hear you found our website easy to use. Your order is currently being processed, and we’ll notify you as soon as it has been despatched.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. So easy to order the items you need which are posted to you securely and speedily. Recommended.

September 26, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your kind feedback. We’re delighted to hear you found our service efficient and easy to use. Your recommendation is greatly appreciated.

Rated 5 out of 5 stars

Claire

Friendly and helpful staff. Always welcomed with a smile. Prescriptions always ready quickly. I also use Online Chemist every year for my flu jab, easy to use booking form on the website with appointments available throughout the day to accommodate being at work. Highly recommend.

October 3, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your kind feedback. We’re pleased to hear that you find our team friendly and our services convenient. It’s great to know you’ve had a positive experience with our prescription service and annual flu jab bookings. We appreciate your recommendation.

Rated 1 out of 5 stars

No idea where my order was delivered…

No idea where my order was delivered but it wasn't to me , contacted company who haven't even acknowledged my email telling them about my misdelivery

October 2, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

We’re sorry to hear about your experience. Please contact us directly at info@onlinechemistuk.net
or call 01493 600610 so we can investigate this for you promptly and arrange a resolution.

Rated 5 out of 5 stars

So far so good found it so easy to…

So far so good found it so easy to order just waiting for my medication to be delivered now thanks

October 1, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your feedback. We’re glad you found the ordering process straightforward and hope your delivery reaches you promptly.

Rated 5 out of 5 stars

Great service.

Super efficient vaccination service and very helpful travel advice for upcoming trip to Peru/Ecuador.
Thank you.

September 29, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your kind feedback. We’re pleased to hear you found our vaccination service efficient and our travel advice helpful.
Wishing you a safe and enjoyable trip to Peru and Ecuador.

Rated 5 out of 5 stars

Great Service from a Top Chemist!

Very easy to navigate website & order required item. The whole delivery & service process was excellent. Highly recommended.

September 30, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your kind feedback. We’re pleased to hear you found our website easy to use and that you were happy with the delivery and service.
We truly appreciate your recommendation and look forward to serving you again.

Rated 5 out of 5 stars

Excellent service and fast delivery…

Excellent service and fast delivery when you can’t get an appointment with your GP

September 25, 2025
Unprompted review
Online Chemist logo

Reply from Online Chemist

Thank you for your kind feedback. We’re pleased to hear you were happy with our service and prompt delivery.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look