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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, particularly the shoes, which are often described as comfortable and well-constructed, even in larger sizes. Many consumers appreciate the excellent customer service, highlighting quick responses and helpful assistance with orders and sizing issues. However, some customers were dissatisfied with the delivery times, reporting long waits for their items to arrive. A few reviewers also mentioned receiving the wrong size or experiencing issues with the fit, such as shoes being too narrow, and noted difficulties with the return or exchange process.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the helpful and responsive customer... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the quick, efficient, and... See more

Quality

Clients share positive opinions on quality, frequently describing shoes as top-notch, sturdy, and well-made.... See more

Response time

Consumers generally express satisfaction with the response times, highlighting quick and efficient customer... See more

Based on these reviews

Rated 5 out of 5 stars

I have purchased 6 pairs of shoes over 3 different orders. I typically have received them in 2 weeks or less. Good communication and you can’t beat the pricing. They are typically a little more exp... See more

Rated 5 out of 5 stars

An AWESOME brand of shoes. Their heels are so comfortable I literally often sleep while wearing them, not joking! I just got me a couple pairs of pumps and another couple pair of thigh high boots beca... See more

Rated 5 out of 5 stars

Notably, because of the distance, shipping can take a little while. However, once your items arrive, you will not be disappointed! I wear a size 14, and the shoes are incredibly well-made and sturdy.... See more

Rated 5 out of 5 stars

I’ve ordered a couple of times and their shoes are well constructed, I honestly wish I ordered sooner. They offer the same style of shoes that most stores stop making at size 8, I’m a size 10 and ca... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Onlymaker Fashion Technology Co., Ltd We focus on women's pursuit of Sexy Look and requirements for Comfort. Each shoe is carefully hand-crafted to bring you comfort and style. Each item goes through strict sampling prior to being manufactured. Comfort and quality are of utmost importance to us. Our shoes are adventurous, inspirational, and are styles you can win compliment. We are always looking for trendiest and classic styles comfortable shoes to help our customer to stand out from the crowd. Whether it's a for a prom, fancy parties,wedding,holiday,a special date,or just your daily wear, we have it all.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the fit!!

Love the fit!!! And my boots I for sure will be buying more boots/heels from them! Must buy!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

The quality for the price of the shoes is great! But I would say that one of Onlymaker's strength is their Customer service.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Order Never Received

On June 10, I made and order #180148S for a pair of Black Mary Jane Platform Chunky High Heels Pumps size US13 for $72.98 total including taxes. On June 16 they send me an e-mail telling me that my order is on the way with JS Express tracking number: JSEXJ1623606270YQ
Until today, 3 complete months and 15 days more and I haven't received my shoes or any information about my order yet!!! If I know is going to be that long to receive merchandise for your company, NEVER MADE THE ORDER!!! I made orders with other companies around the world, and NEVER took so long to arrive!!! I try to be patience, but this is a joke! I e-mail a lot of times and only receive for answer to wait patiently... I try to call a few times but never answer the phone!!! How much do I need to wait? WHERE ARE MY SHOES that I'm paid 3 months & 15 days ago? My patience finish!!! I need answers now, my shoes or my money back immediately!!! Still waiting for information...

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

5 starsss

These shoes are really cute, and have a variety of sizes that is hard to find with my size. The customer service team was great to work with. They responded quickly and helped me with my questions. Would definitely recommend.

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excelent place

Excelent place

I bought my shoes for Halloween here. I was looking something to rock. Good customer service and incredible shoes. I would recommend buying here.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

This company is amazing

This company is amazing. They reach out in a timely manner, are respectful, and are hassle free. I will be purchasing items from this again in the future.

September 14, 2025
Unprompted review
Rated 1 out of 5 stars

Sent me worn/damaged shoes and they won’t carer for wide feet

To start off with I measured my fit before I ordered and I even went a size up. I’m a female who struggles to find wide fit sandals when I heard about only maker i was happy and optimistic as I know they cater for male sandals/heel too and I’m usually not this optimistic when it comes to finding shoes that fit. they arrived I tried them on and was disappointed to see that they’re long enough for my foot but the shoe itself is so slim and so small my foot on the side was hanging off and the actual shoe was tights because again they were so small in width then I was checking the size on the bottom to see if it was correct and noticed they were all scratched up and then I checked the other one and that one was all scratched up too yes they did refund me but there’s so many things they need to fix with their company and the shoes

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

I made an order for some shoes but…

I made an order for some shoes but after I placed the order I realized that the event schedule had changed and the shoes would not arrive in time. I wrote Onlymaker service department to see if I could cancel the order before it was shipped saving me time and money on returning them right after I would receive them, They were vere helpful and canceled the order and refunded the purchase price.

August 25, 2025
Unprompted review

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