We had our 2nd house inspection with Russell. We got a text saying he’ll be here in 5 minutes and sure enough he was here in 5 minutes. He was very kind and respectful of our personal space. He asked... See more
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Founded in 2010, On Q Property Management established itself as one of the nation's fastest-growing Property Management and Real Estate firms. On Q's client-first approach, coupled with its technologically focused workflow, help build and maintain excellent relationships with its customers.
1011 N. Val Vista Drive, Suite 101, 85234, Gilbert, United States
No recent history of asking for reviews
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Replied to 50% of negative reviews
Typically replies within 1 month
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Russell came out to inspect our home and was so professional and courteous. He answered all my questions, was thorough in his inspection, and was a delight to interact with. Please give him a raise!!!

Reply from On Q Property Management
Russel was very polite and professional. Great experience.

Reply from On Q Property Management
Russell showed up to the house inspection on time and he was very friendly and fast with his work. It was nice meeting him since we usually get the much older gentlemen.

Reply from On Q Property Management
Russell came to my condo for a home inspection. He was very professional, and friendly. I highly recommend On Q property management for your rental needs.

Reply from On Q Property Management
My annual home walkthrough was today and serviced by Russell Ashton, who is a very personable and delightful young man. Very punctual , knowledgeable and has great customer service skills.
Thank you Russell for your time today. JPERRIE

Reply from On Q Property Management
Had Russell for my inspection. He was very friendly and awesome!

Reply from On Q Property Management
Our inspection with Russell was great. He is a very personal and helpful

Reply from On Q Property Management
This company really took me out of my comfort zone. Rep Jill is so unprofessional I wouldn't recommend this company to anyone. If you want unprofessional service and delayed response sign up with them, you are not able to ask questions and only hear from property management when money is late or you have received an HOA violation. We were not even provided a 30-day notice of renewal. The worst renting company I have ever been in contact with. This is a honest tenant review and I would not recommend.
We had Russell come do our property inspection and he’s amazing and so kind!!

Reply from On Q Property Management
Russell was amazing! Great conversation and was very informative! Thank you for making my experience always good!

Reply from On Q Property Management
Russell was very efficient. Friendly and very thorough.

Reply from On Q Property Management
Be very careful utilizing this management company. They are dishonest as they participate in false advertising. My wife and I found a property they listed went thru the process got approved, and when my wife went to the property it was not as advertised. A 3 br 3 bth was a 2 bedroom
Townhouse with a casita in the back with a renter present. We were very disappointed as this property checked all of our boxes. We will never use this company again as we asked for our application fee be refunded and they refused. So please be careful engaging this company they are not honest.
Russel did a great job doing a home inspection! he answered all our questions and was very helpful! have always had a timely response from on q every time I spoke with them!

Reply from On Q Property Management
Russell was so friendly and efficient. He was easy to communicate with and made me feel comfortable during his property inspection. Thank you Russell!

Reply from On Q Property Management
Russell was quick and polite gave me feed back n made the inspection effortless

Reply from On Q Property Management
Russell stopped by today for an annual inspection of the property and like always he was friendly and efficient! It’s nice that it’s the same person every year, makes the ever awkward inspection of your home less awkward!

Reply from On Q Property Management
Russell was professional, quick and efficient.

Reply from On Q Property Management
Russell always makes the apartment inspections feel comfortable. It's never some weird interaction where it feels like someone is snooping. Great experience as always.

Reply from On Q Property Management
I’ve had Russell for every inspection since i started renting with this company! He is awesome and professional every time!

Reply from On Q Property Management
ZERO star is the best rate for On q. I trusted them to manage my brand new home but unfortunately they failed to do the proper screening with the tenant. I found out tenant has a current eviction and other red flags. They told me that tenant lied in their application. But there are ways to find out... Because of this, I had a trauma renting my house again and negatively affected my life.
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