Oodles Reviews 

196
TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

For the first time we ordered on-line from Oodles in Loughton Essex .Food was OK perhaps a little spicy, depending on taste buds.However included in our order was a cheesecake. This was missing. We ca... See more

Rated 5 out of 5 stars

Absolutely First Class experience in oodles Reading. A big shout out to the Amazing staff Imran and Fajal your food is to die for Guys Bloody Brilliant Fresh 🔥 🥵 and what a taste. Thank you for maki... See more

Company replied

Rated 5 out of 5 stars

As a large group of people (18) it is usually quite difficult to find somewhere to eat out together but I contacted the manager Kye of the Leeds Road branch beforehand and he was so helpful from start... See more

Rated 2 out of 5 stars

Just had this upon recommendation from a colleague, just thrown most of it in the bin and given him a slap. Cheap, nasty Chinese food of a quality lower than you'd expect to get from a mediocre C... See more

Company replied

Company details

  1. Fast Food Restaurant
  2. Asian Fusion Restaurant

Written by the company

Welcome to Oodles Wok – your go-to destination for fresh, made-to-order Indo-Chinese cuisine! Since 2010, we've remained a family-owned business dedicated to providing an exceptional dining experience. From our humble beginnings in 2010, we've grown into a leading fast-casual brand, delighting thousands of customers across the UK daily. At Oodles Wok, we’ve reimagined dining with our unique box concept, combining traditional cooking techniques with modern twists. Our diverse menu delivers bold, authentic flavours that promise to take your taste buds on an unforgettable journey. Come and experience Oodles Wok – where every meal is a celebration of fusion and flavour. 🍜 Wok it out with Oodles Wok!🥡


Contact info

2.7

Poor

TrustScore 2.5 out of 5

196 reviews

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No recent history of asking for reviews

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2.7

All reviews

(196)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Oodles is the best place to go

Oodles is the best place to go, the staff are to friendly and the food is AMAZING, they look after you so well, and the fact they’re open so late too is so helpful, love you oodles !!

August 12, 2023
Unprompted review
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Reply from Oodles

Thank you for taking the time to leave a 5-star review. We'd love to know which store you dined at!

Rated 5 out of 5 stars

Great polite staff

September 15, 2023
Unprompted review
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Reply from Oodles

Thank you for taking the time to leave a 5 star review Kelis. We'd love to know which store you dined at!

Rated 1 out of 5 stars

Oodles Bury disgusting

Just have Uber Easts deliver an order, might as well have had road kill, Saturday takeaway ruined, barely fit for consumption

September 9, 2023
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Reply from Oodles

Hi Samantha, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, including which store you dined at, so that we can investigate this for you: https://oodleschinese.com/contact/

Rated 1 out of 5 stars

Worst experience at Oodles Chinese - Walsall to date…

As a regular customer of Oodles Chinese - Walsall Branch, my customer experience this evening was shocking. I was very disappointed that the food served was extremely DRY to the point I was having to drink at regular intervals in order to swallow it!

I placed an order for: Egg Fried Rice and Vegetable Noodles (as my base), Katsu Chicken Curry (as the saucy option) and Crispy Chicken (as my dry option). Due to the lack of sauce, especially from the Katsu curry, it may aswell have been all a DRY option. Usually the food is slathered in sauce especially the noodles but not tonight!

My advice would be to not place an order at this branch if the lovely Asian woman or the Korean/Chinese Wok Chef are absent, the food will fall short of your expectations and leave alot to be desired not to mention leave you feeling dissatisfied. Not value for money on this occasion.

September 5, 2023
Unprompted review
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Reply from Oodles

Hi Natalie, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/

Rated 4 out of 5 stars

Dine in and order spice accordingly as they have super spicy and low spices . Super tasty if order properly

My first time was Dine in and i really enjoy as i was craving for something very spicy. I enjoyed their singapore rice , spicy chips and malaysian chicken.
However when I ordered at home , it was cold and not as good as it was in restaurant.
Would suggest to always eat hot and in restaurants.
This was in 6A oxford road Manchester

April 10, 2023
Unprompted review
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Reply from Oodles

Hi AxaZaff, thank you so much for taking the time to leave us a review. We're so glad to hear that you enjoyed your experience with us. Please specify which rice you ate as we don't have a dish called Mangolian rice Also which store sis you dine at? We look forward to hearing from you.

Rated 1 out of 5 stars

AVOID AVOID AVOID

Awful. Avoid.
Over- powering spice that ruined the whole dish.
Cold on arrival.
Small portions.
Meat tasted dodgy and left us both with a dodgy stomach.

August 8, 2023
Unprompted review
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Reply from Oodles

Hi Gavin, thank you so much for taking the time to leave us a review. We're sorry to hear that you did not enjoy your experience with us. Can we ask which store you dined at? Did you dine in-store or did you order through one of our delivery partners? We'd like to assure you that this is not our usual practice. We look forward to hearing from you.

Rated 5 out of 5 stars

Whilst on my way to Liverpool I stopped…

Whilst on my way to Liverpool I stopped in Walsall for a quick bite and was impressed with the service I received at Oodles, Walsall. It’s a fast food joint which is value for money as you get a lot on one plate. Food was sumptuous with original oriental flavours. The service was fast and restaurant was clean. Staff were friendly and were able to help me choose the best from the menu.

July 9, 2023
Unprompted review
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Reply from Oodles

Hi Irfan, thank you so much for taking the time to leave us a review. We're so glad to hear that you enjoyed your experience at our Walsall store. We look forward to seeing you at another Oodles very soon!

Rated 1 out of 5 stars

Ordered from here for the first time

Ordered from here for the first time. Leaflet said a deal. Couldn’t find online was told to add to basket and refund would be applied… didn’t happen. Ended up paying a lot more. Portion size is awful. Food is bland Never again. Ripped off

August 19, 2023
Unprompted review
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Reply from Oodles

Hi Natalie, thank you so much for taking the time to leave us a review. We're sorry to hear that you did not enjoy your experience with us. Can we ask which store you dined at? Did you order via our website or through one of our delivery partners? We'd like to assure you that this is not our usual practice. We would love to look into this for you. We look forward to hearing from you.

Rated 5 out of 5 stars

Very good taste

Very good taste, excellent staff, very helpful

August 6, 2023
Unprompted review
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Reply from Oodles

Hi Toqeer, thank you so much for taking the time to leave us a review. We're so glad to hear that you enjoyed your experience with us. Which store did you visit? We look forward to seeing you at another Oodles very soon!

Rated 5 out of 5 stars

I love noodles!the recipes are…

I love noodles!the recipes are delicious too. It hard to find such good food in lambeth.

July 21, 2023
Unprompted review
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Reply from Oodles

Hi Mimi, thank you so much for taking the time to leave us a review. We're so glad to hear that you enjoyed your experience with us. Which store did you visit? We look forward to seeing you at another Oodles very soon!

Rated 1 out of 5 stars

It’s not Chinese food

After seeing all the hype on Instagram about how amazing Oodles is and reading some good reviews, they are also halal which was a bonus as food options are quite limited for my friend. My friends and I decided to drive 50 minutes from Liverpool to the Manchester branch.

So so GUTTED!!! our visit just didn’t live up to expectation. The restaurant decor was lovely, modern and clean. The staff were all a little bit rude and seemed unbothered by custom.
The fried rice was clumpy, the sweet and sour sauce looked radioactive and just tasted overly sweet and the spicy chips were just a soggy spicy mess. The sweet and sour chicken dish is impossible to get wrong and us westerners just love it but it was just so bland and sugary!!
The large boxes were woeful for the price they charge and we noticed there wasn’t one Chinese chef insight! Better sticking to your local Chinese with Chinese chefs and a third of the price.

The only pro was our Muslim friend left happy as the options are so limited for halal food in Liverpool- just fried chicken shops everywhere.

July 9, 2023
Unprompted review
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Reply from Oodles

Hi Michelle, thank you so much for taking the time to leave us a review.

We're sorry to hear that you did not enjoy your experience with us. We'd like to assure you that this is not our usual practice. Did you visit our Cheetham Hill or Oxford Road branch in Manchester?

We are an Indo-chinese and eastern-fusion chain of restaurants and do not claim to be authentically Chinese. We hope you are able to visit us and try us again sometime soon so we can turn this experience around.

We're glad to hear your friend had a positive experience due to the halal food options.

Rated 1 out of 5 stars

Too spicy

We ordered 2 x sweet and sour small boxes with rice and noodles and a chicken in black bean smalls box with noddles. All boxes were very spicy and full of chilli sauce. We struggles to eat it and most of it ended up in the bin. The one positive is that the portion sizes were reasonable.

July 8, 2023
Unprompted review
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Reply from Oodles

Hi Lotti, thank you so much for taking the time to leave us a review. We're sorry to hear that you did not enjoy your experience with us. Can we ask which store you dined at? Did you order via our website or through one of our delivery partners? We'd like to assure you that this is not our usual practice. We would love to look into this for you. We look forward to hearing from you.

Rated 4 out of 5 stars

Tasty food and good sievice

July 8, 2023
Unprompted review
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Reply from Oodles

Hi Jake, thank you so much for taking the time to leave us a review. We're so glad to hear that you enjoyed your experience with us. Which store did you visit? We look forward to seeing you at another Oodles very soon!

Rated 5 out of 5 stars

First time trying Oodles today

First time trying Oodles today (Peterborough branch) and we were impressed. We were pleasantly surprised how much food we got in the box, tasty food especially enjoyed the caramel chicken.

July 2, 2023
Unprompted review
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Reply from Oodles

Hi Rachel, thank you so much for taking the time to leave us a review. We're so glad to hear that you enjoyed your experience at our Peterborough store. We look forward to seeing you at an Oodles very soon!

Rated 1 out of 5 stars

Croydon branch

Croydon branch - Poor quality, poor taste, over priced and on top of that they have the audacity to charge a ‘service charge’ when ordering through their own website. Never again

June 16, 2023
Unprompted review
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Reply from Oodles

Hi Mr T, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/

Rated 3 out of 5 stars

Terrible terrible .never have this…

Terrible terrible .never have this problem before when order from cheetamhill branch or from bolton one .the chicken is terribly dry and the noodles are so black might be because of sauce or pepper but bcz of that over all it look so black and not look nice at all .i was so excited and have guest but end up feeling guilty .donot order it again

June 13, 2023
Unprompted review
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Reply from Oodles

Hi Rabia, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/

Rated 1 out of 5 stars

Glass and cardboard found in box

Glass and cardboard found in box. Ordered via just-eat

June 3, 2023
Unprompted review
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Reply from Oodles

Hi Amar, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/

Rated 1 out of 5 stars

Horrible taste!! I order for my kids but the meat was off very dry and green ..off everything you can’t take money for this food

Horrible taste!!! And the meat is green dry how can you afford to sell this if you don't off quality
#7290 order

June 4, 2023
Unprompted review
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Reply from Oodles

Hi Mihaela, thank you so much for taking the time to leave us a review. We're so sorry to hear that you did not enjoy your experience with us.

Please complete our contact form with as much information as possible, so that we can investigate this for you: https://oodleschinese.com/contact/
We look forward to hearing from you.

Rated 4 out of 5 stars

Good customer service

Had an issue with my online order but the customer service team were great and very quick to try their best to resolve this for me. Haven't had any issues before and this was overall a positive experience. Good customer service goes a long way and I'll continue to order from here :)

June 1, 2023
Unprompted review
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Reply from Oodles

Hi Beth, thank you so much for taking the time to leave us a review. We're so glad to hear that you enjoyed your overall experience with us. Which store did you dine with? We look forward to seeing you at an Oodles very soon!

Rated 5 out of 5 stars

OODLES CHEETAM HILL BRANCH STAFF MANJU

OODLES CHEETAM HILL BRANCH STAFF MANJU

If you're looking for a new Chinese restaurant to try, I highly recommend checking out Oodles Cheetam Hill. I recently dined there and had a fantastic experience.
First and foremost, the staff was amazing.
Manju in particular stood out as an exceptional server. He was friendly, attentive, and made sure that our dining experience was nothing short of perfect.
In addition to the great service, the food was delicious. We ordered a variety of dishes and each one was flavorful and well-prepared. I especially enjoyed the katsu chicken curry and the egg fried rice and udon noodles. Also the teriyaki chicken.

The restaurant itself is also very nice - modern and clean with a cozy ambiance.
Overall, I highly recommend Oodles Cheetam Hill for anyone looking for great Chinese food and excellent service. And be sure to say hi to Manju if he's your server - he'll take great care of you! Xxx

May 6, 2023
Unprompted review
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Reply from Oodles

Thank you for taking the time to leave a 5-star review, Sheena. We really appreciate this!

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