Open Prepaid Funeral Plans Reviews 

Open was recommended to me by my local funeral director, arranged by phone a very easy call with advice all the way through the process very friendly and not rushed, in my case I had already had experience of arranging a funeral and kept the list but I am sure with the guidance of Open all will be catered for .

Theresa from Open prepaid funeral plans was caring, understanding and supportive throughout the whole process.
She kept it simple and didn’t over complicate what is a very sensitive issue.
Communication was efficient and effective and always as promised. I would highly recommend using Open Prepaid funeral plans

Theresa was great and explained everything really well. Feel confident in the product ive selected and she was compassionate all the way along.

When we contacted Open Pre paid Funerals we spoke to Natalie who immediately put us at ease with her pleasant,helpful demeanour.
She enabled us to discuss our wishes openly and in a relaxed manner. We’re very satisfied with the outcome and the reasonable cost of our plans.
Also received a follow up call after receiving our documents.
Excellent customer service Thank You

Open and honest.everything explained an a reasonable price

Everything was clearly explained and the process was really straightforward and relaxed. Thank you to Amy for all her help and support throughout the process. Would highly recommend.

Very happy with Open Prepaid Funeral Plan.
Everything was handled with total respect and consideration.

The process was so relaxed . Everything was explained quite clearly. The lady I spoke to was so friendly and polite . Thankyou Theresa

Absolutely amazing lovely to deal with
Nothing too much trouble
Explaining so clearly and would go through anything we wasn’t sure about

Very informative compassion company highly recommended. Great customer service and knowledge.

We were unsure what to expect when arranging our prepaid funeral plan. However, our funeral plan arranger, Theresa, was excellent in clarifying the procedures required. The costings were clearly explained and there was no pressure placed upon us to take out a plan there and then.

The lady who dealt with my case was Natalie. She was very helpful, friendly and made sure that I was treated with dignity and respect. Her approach made it very easy to talk to her and to have everything that I required. It was very much appreciated that she followed up our initial call to make sure that I was happy and satisfied with my plan. If only all cases like this had someone like Natalie deal with them, it would make life so much easier and more enjoyable.

I was given clear information in a very competent and considerate manner. The lady I spoke to was extremely helpful, polite and pleasant, and I can't praise or thank her enough. In short she was excellent and I would have no qualms in recommending her. Similarly the Funeral Director at Barnsley Municipal Funerals was very pleasant and helpful

Both George Roberts (Roberts Funeral Director) and Amy Poppitt at Open Prepaid Funerals were excellent and everything was fully explained with absolutely no pressure what so ever.
It is also reassuring to know that "Open" are authorised and regulated by the Financial Conduct Authority and that my money is safely held.
I cannot speak highly enough for the respect and dignity shown while sorting out my chosen requests with such understanding and clarity. Thank you.

Had an entirely satisfactory conversation with the adviser Amy who made certain that I understood every aspect of the service which I was purchasing. it was a pleasure to do business with her.

First of all i have to apologise for my late review i have been meaning to get around to it for a while but i do remember the appointment and the young lady i spoke with (Theresa) i was instantly made to feel at ease very calm and easy process and the service i recived was second to none you really do have careing understanding arrangers and im so glad i was able to talk to this young lady she is an asset to the company and made my appointment so much easier being able to disscus this with her a real tresure and such a lovley person and it was such a pleasure to have her deal with my appointment i have recommended to my friend and family and told them to ask for Theresa and i cant thank her enough i really hope she gets to see this review