I would rate this below one star if i could. Absolute rip off where they enrol you into a membership by tricking you into booking a flight. They then charge you the full amount for the unwanted member... See more
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absolutely a rip-off company, tricked me into a prime membership. booked a flight with all possible extras to make changes free due to visa struggles. no mail contact, basic useless chatbot, can't get... See more
Appalling waste of time and money. They do not fulfil their promise of the cancellation/change management and coordination between flight and car hire is non existent it seems. We booked a hire car... See more
I was forced to accept a membership of this scheme when booking a flight. They promised I could cancel at any time within the first month. When I tried to do so, I was subjected to half an hour of hea... See more
Opodo Prime
Opodo Prime. What a scam. They have taken £99 from our account. We had no idea we had signed up for it. The company are impossible to contact. A morally bankrupt company. In Austria they have been judged to be acting illegally. Good for Austria. UK please take note.
Impossible to cancel prime account
Don’t recall signing up to prime. Now trying to cancel membership and only way is by phone where I’m being held infinitely on hold. Seems Impossible to cancel. Will not use Opodo again. They keep adding weird extras to prices. Very annoying exploitative service.
They take your money without notice and…
They take your money without notice and it takes forever for anyone to pick up the phone when you want to cancel or complain.. staff are very unprofessional and rude
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