Oponeo Reviews 

13,742
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and competitive pricing that easily beats traditional local shops. Many people also mention that finding the required items on the website is simple and the purchasing process remains entirely straightforward. Shoppers appreciate the helpful updates provided about expected arrival times, ensuring a reassuring journey from start to finish. However, some customers also noted issues regarding occasional delivery delays or missing tracking updates when waiting for their packages. A few reviewers expressed frustration when shipments took longer than expected or encountered unexpected hurdles along the way.

What people talk about most

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting prompt and fast arrival... See more

Price

Users describe positive satisfaction with price, highlighting unbeatable savings and competitive costs.... See more

Product

Consumers find product to be positive, highlighting good value and quick delivery. Reviewers frequently... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between buyers. Many customers... See more

Service

Reviewers highlight positive aspects of service, often praising the fast delivery times, competitive prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought a set of four tyres. The ordering online was a doddle. Straight forward and I was able to pay in monthly installments through Klarna. The tyres arrived in very good time. Ordered Sunday eveni... See more

Rated 4 out of 5 stars

I have orderd 5 tyes from Oponeo (opver 3 seperate orders september and october 2025), all were for my Jaguar XF R Sport, delivery was good, and they looked great. " have been fitted, one has been g... See more

Rated 5 out of 5 stars

My tyres took a few days to arrive from Oponeo's warehouses in Poland and Spain, but I'm very grateful to Oponeo as they were the ONLY company that I could find in the UK that were able to supply me w... See more

Company replied

Rated 5 out of 5 stars

My car needed some new tyres as the current ones were near the minimum tread depth allowed. I researched online for the most reasonably priced new ones with a "B" rating for Fuel, Wet Grip and noise.... See more


Company details

  1. Tire Shop

Written by the company

Shop at Oponeo.co.uk to save time and money. We offer such a wide range of products that you are sure to find the tyre that’s right for you. We have many years of experience in the tyre business. When you buy from us, you get expert advice and the highest standards of professional service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(13,742)

172 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered 5 tyres ,5 tyres tires up…

Ordered 5 tyres ,5 tyres tires up completely wrong size to my order ,2 phone calls and loads of apologies,blamed the warehouse ,first and last time I use this company ,must have bad communication problems or someone who just dosent care about customer needs the correct ordered size .,gutted they were cheap for a reason

December 17, 2025
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

We are very sorry to hear about your experience and fully understand your frustration with the situation.
After receiving your report, we immediately asked for photos to verify the issue with the delivered tyres. Once we received confirmation that all five tyres were of an incorrect size, we started the return procedure and contacted you to arrange a collection from the delivery address.
Please note that, in order to proceed with a refund, the tyres must be collected and formally handed over to the courier, with confirmation of receipt.
This is a required step to complete the process.
We appreciate your cooperation in providing the photos As soon as the return is successfully completed, we will process the refund without delay.
We sincerely apologize for the inconvenience caused and regret that this situation did not meet your expectations.

Kind regards,
Team Oponeo

Rated 5 out of 5 stars

I'm very grateful to Oponeo

My tyres took a few days to arrive from Oponeo's warehouses in Poland and Spain, but I'm very grateful to Oponeo as they were the ONLY company that I could find in the UK that were able to supply me with a full set of Winter tyres (Pirelli Sotozero Series II). I will definitely use them again.

December 16, 2025
Unprompted review
Oponeo logo

Reply from Oponeo

Dear customer,

Thank you for your review.

We are sorry to hear your not satisfied with the time off delivery.
Please be informed that your order took a total of 8 working days to arrive. Unfortunately, due to a peak season for all courier companies this is a standard delivery time. However, we are doing everything to speed the delivery process up.
We make every effort to ensure that our products never exceed the recommended 36 months from the date of manufacture. It’s our priority to provide customers with high-quality, safe products, and we deeply regret we could not supply 4 of the same DOTs for your order. We have no impact on the production itself and base on the products provided from the manufacturer directly therefore the production dates may vary.

If you wish to discuss this matter further, please do not hesitate to contact us at claims department.

Kind regards
Oponeo team.

Rated 1 out of 5 stars

Sent an 8 year old tyre!

I bought four tyres
Tyre 1 was 3.5 years old.
Tyre 2 was 3.5 years old
Tyre 3 was 4 years old
Tyre 4 was 8 years old.

Pretty shocking and awful customer service I asked 5 times to 3 different people when would the tyres be replaced to then be told they were out of stock.

Surely there must be some quality control to stop a 8 year old tyre reaching a customer.

Update 04/12/2025: Ive reached out as requested the customer services are slow and unhelpful. They have arranged for the tyres to be collected which happended two days ago and still no refund has been received. You would hope considering the circumstances for the return that they would at the very least be trying to rectify the situation with a swift return of my money. I've now lost the sale as my customer is sick of waiting. Oponeo I won't be using you again and I'd warn all other potential UK customers to give this company a wide birth. I'll upn date this further once payment has been returned.

November 28, 2025
Unprompted review
Oponeo logo

Reply from Oponeo

Dear customer,

Thank you for sharing your feedback.

We are truly sorry to hear about your experience and understand your frustration regarding the age of the tyres you received. Please be assured that we take such matters very seriously.
We make every effort to ensure that our products never exceed the recommended 36 months from the date of manufacture. It’s our priority to provide customers with high-quality, safe products, and we deeply regret that your experience did not reflect that commitment.

Please be informed that the refund is already in progress and carried out by our finance department depending on the method you have used to pay it takes 1-3 working days for your ban to account the funds back in.

Once again, we sincerely apologize for the inconvenience, and we appreciate your patience and understanding.

Kind regards,
Oponeo Team.

Rated 1 out of 5 stars

Oponeo UK Branch cannot be trusted !!!

Oponeo UK Branch cannot be trusted !!!

They do not provide Quality Control to there products and selling Overdated products( DOT) which is putting people at dangers , as the Garage Installers of picked from Oponeo website would not take the responsibility of product delivered and would not asses the safety of other as being paid separately just for installation , as the result you would drive off with unsafe tires if you wouldn't check yourself !!! I just put my only Love of my Life at risk - because others not fallowing Costumers Safety regulation of products sold , and Garage is Installers recommended didn't even seen an issue !

There Company policy is not about your Safety of the Costumer , and the answer from costumer service of UK branch especially proves , there is no empathy and understanding what Life principals are , Lady Tina cared more about the Tires being washed off before given back to oponeo instead message explained to her about serious principals - such as someone's Safety !

They of course offered refund , however what refund would return life back if things go wrong becasue of Doubled Ignorace !

General Department of Oponeo must get this , as will make sure this will be heading to OPSS.

Shocking !

November 28, 2025
Unprompted review
Oponeo logo

Reply from Oponeo

Dear customer,

Thank you for sharing your feedback.
We are truly sorry to hear about your concerns, and we want to assure you that we have been in continuous contact with you from the moment the issue was first reported.
Initially, we were informed about one tyre manufactured over 36 months earlier. When you later notified us about the remaining three tyres, we immediately asked for photos so we could verify the situation and move forward with a solution. Unfortunately, we have not yet received these photos, which are necessary to properly assess the case and assist you further.
Please know that we are committed to correcting any errors and ensuring that every product we supply meets safety and quality standards. Customer safety is extremely important to us, and we are ready to take all steps needed once we receive the required information.
We remain at your disposal and are fully committed to resolving this matter as quickly as possible.

Kind regards.
Oponeo team.

Rated 1 out of 5 stars

Be careful

Be careful, I've been waiting for 6 days and I still haven't received the tires, it's a scam

November 27, 2025
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Your allegation of a “scam” is completely unfounded.
The order was shipped on time, and the courier has already attempted delivery once and left a card. A second attempt was scheduled, but the driver did not finish the route — this can happen, and it is outside our control.
A delay of one working day does NOT indicate fraud.
Delivery times on the website are estimated, not guaranteed, and a difference of one day is fully within normal courier operation.
Your parcel is in transit, and the case is now formally handled by our claims department. Please do not hesitate to contact us at claim@oponeo.co.uk.

Kind regards,
Team Oponeo

Rated 5 out of 5 stars

I was dubious at the start

I was dubious at the start, new supplier etc., but they were the cheapest and all was fine.
So cost was good, administration went smoothly, put them in reserve before I had paid for them and delivery also good, gave me a day and a slotted time and was able to track the van in real time where it was.

October 6, 2025
Unprompted review
Rated 4 out of 5 stars

I bought a set of four tyres

I bought a set of four tyres. The ordering online was a doddle. Straight forward and I was able to pay in monthly installments through Klarna. The tyres arrived in very good time. Ordered Sunday evening and they arrived Wednesday pm. Perfect. The only thing which left me a little disappointed was that all the tyres had different date codes but one stuck out like a sore thumb and was already over two years old. I don’t recall seeing anything on their website about dates and I’m sure some tyres do sit around for some time but 2 years? Sorry. It left a bitter taste and would make me think twice about ordering from them again as I don’t do high miles.

October 15, 2025
Unprompted review

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