OPUS Camper Reviews 

45
TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

They are great campers but not such a great company. If you have one of the older models less than 10 years old they hold no spares, given the cost of the camper that is unacceptable should be at leas... See more

Company replied

Rated 5 out of 5 stars

One week old AllRoad suffered total 12v failure. Having checked most things I called Opus. Immediate pick up on call, talked through all diagnostic options to eventually find loose fitting spade conne... See more

Rated 5 out of 5 stars

We have had our Opus for nearly 5 years and it is amazing. We have travelled to the south of France 3 times and all over this country, attending festivals, making amazing memories and bumping into... See more

Rated 5 out of 5 stars

We bought our Opus in December 2020 and have taken it to England Wales, Ireland, Spain and even shipped it to America now with us when we moved. The Opus is an amazing product and always grabs... See more

Company details

  1. Camping Store

Written by the company

Multi-award winning self inflating camper manufacture based in rural Suffolk.


Contact info

4.1

Great

TrustScore 4 out of 5

45 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(45)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all round.

We bought our Opus in October 2020 and we love it. We gave it a baptism of fire as our first trip away was to North Uist in the Outer Hebrides. The weather was changeable to say the least with some heavy rain and winds gusting to 40mph. The Opus coped beautifully keeping us warm and dry. A great design that works well. The after sales/ customer service has always been great too. All in all a brilliant product.

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

Wouldn’t be without our Opus

We have had our Opus for nearly 5 years and it is amazing.
We have travelled to the south of France 3 times and all over this country, attending festivals, making amazing memories and bumping into fellow members of the Opus family.
After sales has been amazing, from Opus HQ and Black Country Caravans. Absolutely faultless.
An amazing piece of kit that works beautifully for our family and always catches peoples’ attention.
Would recommend an Opus to anyone, with no hesitation.

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Product, Fab Customer Service

We bought our Opus in December 2020 and have taken it to England Wales, Ireland, Spain and even shipped it to America now with us when we moved.

The Opus is an amazing product and always grabs attention on sites! It’s warm and cozy, and the ceiling height makes it so spacious and airy inside.

We had a few glitches at the beginning with the learning curve, but Opus was always ready to help.

We would 100% recommend this product, we absolutely can’t imagine camping any other way!

February 14, 2023
Unprompted review
Rated 1 out of 5 stars

FAULTY MATERIALS! they don't want to know!

We bought one of these camper in 2020 and have had some great times in it.

However whilst the tent has been stored there has been transfer of ink from the seat to the side of the tent which looks horrible, just like black mildew!

Apparently this is not Opus Campers problem!

I fail to see how them selecting the wrong materials which then has a big negative effect on the camper is my fault.
There is no literature pointing towards this being a problem and how to avoid it happening.
Therefore the blame lies firmly at Opus door.

Their solution was for me to buy a new tent at well over £2000 and then drive it over to Suffolk and pay again to have it swapped over.

WHAT A JOKE!

Extremely disappointment at the after sales service. These things cost as much as a decent car so it should be way better and their complete denial of any blame is pretty staggering!

January 19, 2023
Unprompted review

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