Orange Insoles Reviews 472

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Being a Type 2 diabetic, I have some foot pain issues. After hearing of Orange Insoles on Bob & Tom Show I finally broke down and ordered a pair. Having tried MANY different insoles, I was skeptical.... See more

Rated 5 out of 5 stars

Wow - This company and their products are amazing. And they make you feel like you are their #1 priority. Seriously, the absolute best customer service around. I cannot more highly recommend this prod... See more

Company replied

Rated 5 out of 5 stars

My husband works on concrete floors most of the day and comes home with pain in the lower legs, knees, and feet areas. The Orange Insoles have helped his posture and comfort levels while he is on his... See more

Rated 1 out of 5 stars

Terrible. I wrote a review of my issues, and received a message to contact Owen. I contacted him via email and never heard back. At this point I'd like to stop getting messages to provide more revi... See more

Company replied

Company details

  1. Shoe Store

Written by the company

We created Orange Insoles because we saw just how many people are stopped from doing the things they enjoy because of pain. Unnecessary pain. Pain caused by misalignment that's easily corrected with simple insoles designed to re-align your body. With Orange Insoles, we can help you reduce pain and increase performance. We can help you feel better. So you can do more! owen@orangeinsoles.net Phone 517-349-3790.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

472 reviews

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Rated 5 out of 5 stars

This company is amazing

This company is amazing! We messed up and ordered the wrong size. I reached out to them and they sent a new pair in the correct size and a return label to return the wrong ones. We received the right ones quickly and my husband put them in his work boots. He absolutely loves them. They helped with his lower back pain. We will be buying more!

March 24, 2023
Rated 2 out of 5 stars

Difficult to navigate the website

Difficult to navigate the website. I wanted to purchase two different kinds of insoles but the website did not easily let me go back and order the second pair so I only ordered one pair.

March 25, 2023
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Reply from Orange Insoles

We apologize that happened to you during the ordering process. We just went to a new ordering platform 2 weeks ago. We will look into what happened to your experience and get it fixed. We appreciate your business.

Rated 5 out of 5 stars

The Customer service was fantastic

The Customer service was fantastic, the man I talk to was happy and very pleasant to talk to you. Seemed to really care he walked me through the website on the phone. Nice to talk to someone that cares about others and their job.

March 18, 2023
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Reply from Orange Insoles

thanks for sharing your experience! We appreciate your business

Rated 5 out of 5 stars

Great Insoles

Easy to order repeat customer these are the best insoles and company. Only once did I have a issue with my order and it was fixed immediately and above and beyond my expectations!!!

March 18, 2023
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Reply from Orange Insoles

Thank you for taking the time to leave a review! We sincerely appreciate your business

Rated 5 out of 5 stars

Wow - Amazing Products & Support!

Wow - This company and their products are amazing. And they make you feel like you are their #1 priority. Seriously, the absolute best customer service around. I cannot more highly recommend this product or this company as someone who has had foot pain associated with high arches. I am extremely active and Orange is helping me stay that way. And you'll feel good supporting a family-owned business and that means a lot today.

February 28, 2023
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Reply from Orange Insoles

Hi Karl, thanks for taking the time to write a review! It means a lot. - Owen, Orange Team

Rated 3 out of 5 stars

Checking out was confusing

Checking out was confusing. Couldn’t tell if the price was correct

February 26, 2023
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Reply from Orange Insoles

Hi Cathy, thank you for your feedback. We really appreciate it. Stay tuned, we are launching a new website in the next few weeks to make ordering easier. Hopefully it is a better experience next time! We appreciate youtr purchase

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