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Orbea Reviews 2,304

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I purchased an Orbea Denna from Contender Bicycles that required setup and shipment from Utah to California. They completely set the bike up including tubeless conversion, testing the bike, and repack... See more

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Rated 5 out of 5 stars

I was fitted for a bike at my local bike shop, Moment Bicycles. After comparing several bike brands, it was clear that Orbea offered the best value for my budget and would be a great fit for my body s... See more

Company replied

Rated 5 out of 5 stars

Free customization, great partnerships with local bike shops, and everything was on time as promised once the bike was ordered. Fit and finish is on point and I'm stoked on my new Rallon Enduro!

Company replied

Rated 5 out of 5 stars

The bike was properly packaged and easy to install, only the front wheel and the handlebars. This is a beautiful bike with awesome components. The only issue is I needed to take the bike to a local sh... See more

Company replied

Company details

  1. Bicycle Wholesale
  2. Bicycle Store
  3. Bike Accessories Store
  4. Road Cycling

Written by the company

Driven by our passion for cycling, we develop innovative solutions that give our users the opportunity to activate their own creativity. At the same time, our cooperative is the heart and soul of our organization. We are committed to creating a fairer world where our bicycles are a catalyst for a more sustainable society.  We are manufacturers at heart, and it is a point of pride to be leaders in the design, development, and personalization of bikes in the Basque Country, Spain, for riders all over the globe. Every rider is different, and our products and services should always exceed their expectations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience!

Great experience! I loved the website and the fact that I was able to customize my bike (love the colour choices). My local bike shop (Liberty Cycle) gave me top personal service and fitted the bike to my specs. The bike was ready and delivered well before I had anticipated. Very happy customer and I just need the snow to go away so I can get out there and enjoy the ride.

February 7, 2026
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Reply from Orbea

Thank you so much for your feedback, Michael!
We are thrilled to hear that you had such a great experience with our website and the MyO customization process. There’s nothing quite like riding a bike that is uniquely yours, especially in a color you love!
It’s also wonderful to know that the team at Liberty Cycle provided such excellent service and ensured the fit was perfect for you. We always aim to deliver as quickly as possible, and we're glad we could beat your expectations on the delivery date.
We truly hope the Canadian snow melts soon so you can finally get that Terra M31eTEAM out on the gravel where it belongs.
Enjoy the ride!

Rated 3 out of 5 stars

The user manual of the bike was not…

The user manual of the bike was not available for download.
Anu documentation was not available.

February 7, 2026
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Reply from Orbea

Thanks for your review, Cristian!
I hereby send you the link to the Blue Paper of your Orca M30i, which you can find on the website at any time: https://orbea.dash.app/browse/48cbdac9-7bb1-44fe-9aa8-1ae5b16e1eb3?portal=orbea-manuals
Enjoy your rides!!

Rated 5 out of 5 stars

great bike

It is a great product with great equipment.
The only thing that would make do it better is if it had a place to store the 6mm allen key
Its a small thing but would make life easier

February 2, 2026
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Reply from Orbea

Thank you very much for your feedback, Dion!
We are glad to hear that you are enjoying your Diem M11e and that you find the equipment to be of such high quality. It is a bike designed to integrate seamlessly into daily life, and your satisfaction means a lot to us.
Regarding your suggestion about a dedicated place to store the 6mm Allen key, we really appreciate your input. We are always looking for ways to make our riders' lives easier, and small details like tool integration are exactly what we consider for future refinements. Your feedback is very helpful for our design team.
Enjoy your rides across South Africa with your new Diem!

Rated 5 out of 5 stars

Best brand

Great bike I have the Orbea wild H 30 size large it is Perfect for me .

February 6, 2026
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Reply from Orbea

Thank you so much for your feedback, Christopher!
We are honored to be called the best brand by someone who is out there riding our bikes. It is fantastic to hear that the Wild ST H30 in size large is the perfect fit for you. Finding that ideal balance between rider and machine is what we aim for with our geometry and sizing.
The Wild is built to tackle the most demanding trails, and we are glad it is delivering the performance you need.
Keep enjoying the trails and your Orbea!

Rated 5 out of 5 stars

Very pleased with service and quality…

Very pleased with service and quality of the bike

February 5, 2026
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Reply from Orbea

Thank you very much for your feedback, Ciaran!
We are delighted to hear that you are very pleased with both the service you received and the quality of your new Rise SL M10. We put a lot of effort into ensuring that the Rise provides a natural and agile mountain bike experience, and knowing that the quality meets your expectations is very rewarding for us.
We hope you enjoy many great sessions on the trails with your new bike!

Rated 5 out of 5 stars

The easiest way to get a semi-custom bike

I ordered an Orbea bike through my local bike shop. They helped me to select the bike components and paint color using the online MyO website. A few months later, the bike arrived at the bike shop. What a great bike! The purchasing process went smoothly, the bike is operating perfectly, I highly recommend Orbea.

February 1, 2026
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Reply from Orbea

Thank you so much for your feedback, Steve!
It is wonderful to hear that you found MyO to be the easiest way to get your semi-custom bike. We designed the MyO platform specifically to give riders like you the freedom to choose both technical components and personal colors, creating a machine that is truly unique.
We are also glad that your local bike shop provided great support throughout the process. There is nothing quite like the feeling of seeing your custom design arrive and perform perfectly on the road.
Thank you for your high recommendation and for choosing Orbea. Enjoy your one-of-a-kind Orca M35i!

Rated 5 out of 5 stars

Great bike

Great bike, it’s light, comfortable and fast

January 27, 2026
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Reply from Orbea

Thank you for your feedback, Tschepo!
We are thrilled to hear that you are so satisfied with your new Orca M30i. Describing the bike as light, comfortable, and fast perfectly captures the essence of what we aimed to achieve with the Orca: the ideal balance for demanding riders.
The combination of its high-quality carbon frame and precise electronic shifting is designed to transform every pedal stroke into pure speed, all while maintaining the comfort needed for long distances.
We wish you many fast miles and continued enjoyment with your new bike!

Rated 5 out of 5 stars

Purchased my first Orbea

Purchased my first Orbea - a mountain bike - and it was everything I would expect from an Orbea: Great fit, great handling, great looks, and great quality. Oh yeah. And it's fun!!!

February 3, 2025
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Reply from Orbea

Thank you so much for your enthusiasm, Mark!
It is fantastic to hear that your first Orbea experience has lived up to all your expectations. We take great pride in ensuring that our bikes offer that perfect balance of fit, handling, and quality—all wrapped up in a look that makes you want to get out and ride.
The Onna 29 40 is designed to be the perfect companion for discovering new trails, and hearing that you find it fun is the best feedback we could receive. That is exactly what mountain biking is all about!
Welcome to the Orbea family, and enjoy every single mile on your new machine.

Rated 5 out of 5 stars

I bought my bike at a local shop in…Fredericton (Explore Velo)

I bought my bike at a local shop in Fredericton, New Brunswick, and received excellent service from the staff there. I bought a 2023 Oiz, the blue one, which for me is one of the most beautiful colors for this model. I haven't been able to test the bike yet because of the current intense winter, but I know I'll have an excellent experience with this blue carbon machine.

January 17, 2026
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Reply from Orbea

Thank you for your feedback, Bruno!
It is wonderful to hear that you received such excellent service at your local shop in Fredericton. We take great pride in our global network of dealers who help our riders find their perfect match.
The 2023 blue Oiz is indeed a stunning machine; that finish on the carbon frame really stands out and is a favorite for many. We completely understand the frustration of the Canadian winter, having such a beautiful bike waiting in the garage while the snow is outside requires a lot of patience! However, we are certain that as soon as the trails clear, your "blue carbon machine" will deliver the fast and reactive experience it was built for.
Warm greetings from Orbea, and we hope the thaw comes quickly for you!

Rated 5 out of 5 stars

The Cycle Studio in Redditch were…

The Cycle Studio in Redditch were really patient with me when I was choosing the bike, making sure the it was set up correctly for me. The bike itself is amazing and really smooth

January 23, 2026
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Reply from Orbea

Thank you so much for your feedback, Mark!
It is fantastic to hear that you had such a positive experience at The Cycle Studio in Redditch. We are very proud of our dealers who take the time to be patient and ensure every bike is perfectly set up for the rider; that professional touch makes all the difference.
We are also thrilled that you are finding your new Terra M30TEAM to be amazing and smooth. It is designed to handle a variety of terrains while maintaining that high level of comfort, and it sounds like it is performing exactly as intended.
Enjoy exploring new paths and miles of smooth riding!

Rated 5 out of 5 stars

Rise eMTB build

Endless selection and choice while outfitting the Rise eMTB. I am pleased with the finish and quality of the frame as well as the component selection.
With limited ride time on the bike so far I am pleased with the response and feel of the bike.

January 24, 2026
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Reply from Orbea

Thank you for your feedback, Perry!
It is great to hear that you enjoyed the process of building your Rise SL M10 through our MyO program. We believe that offering an endless selection of colors and component choices is essential to ensuring every rider gets a bike that is truly their own.
We are pleased that the finish and quality of the frame, along with the specific components you selected, have met your expectations. The Rise is designed to provide a natural and responsive feel, and we are glad that even with limited ride time, you are already experiencing that unique handling.
Enjoy every kilometer on your custom-built machine!

Rated 5 out of 5 stars

great product

great product. good service

January 27, 2026
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Reply from Orbea

Thank you for your feedback, Simon!
It is great to hear that you are happy with your Terra M21eTEAM. We take pride in delivering a high-quality product that meets the demands of gravel enthusiasts, and we are glad to know that the service you received was up to your expectations.
The Terra M21eTEAM is built for performance and versatility, and we are confident it will be the perfect companion for your adventures.
Enjoy the ride and all the new paths ahead!

Rated 5 out of 5 stars

I purchased an Orbea Kemen SUV 30…

I purchased an Orbea Kemen SUV 30 bicycle, and from the very first moment of the in-store service, my experience with Orbea has been entirely positive so far. The shop in Germany was incredibly professional and customer-focused, truly turning the purchase into an experience. As for the bike itself, with the Shimano EP8 motor it feels as if everything was designed around the rider, so that every single kilometer becomes a pleasure. Thank you!

January 20, 2026
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Reply from Orbea

Thank you so much for your feedback, Stag!
It is wonderful to hear that your experience with Orbea has been entirely positive from the very beginning. We take great pride in our network of professional dealers worldwide, as they are key to making the purchase of a bicycle a truly premium experience.
We are also thrilled that you are enjoying the Kemen SUV 30. The integration of the Shimano EP8 motor is designed specifically to provide that natural, rider-focused feeling, turning even the daily commute or long trips into pure pleasure. Knowing that every kilometer is enjoyable for you is exactly why we build these bikes.
Thank you for choosing Orbea, and enjoy every ride!

Rated 5 out of 5 stars

Great performance and dealership

Several riding friends have Orbea’s and they are all very pleased with them so I bought my Orbea Wild. Excellent performance so far. Great Orbea dealership as well.

January 27, 2026
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Reply from Orbea

Thank you so much for your feedback, Ray!
It is fantastic to hear that the positive experiences of your friends influenced your decision to choose the Orbea Wild. There is no better recommendation than that of fellow riders who trust our brand.
We are thrilled that you are finding the performance of your Wild H10 to be excellent so far. We also appreciate your mention of the dealership; we work hard to ensure our network of partners worldwide provides the high level of service that our riders deserve.
Enjoy the power and performance of your new Wild on the trails!

Rated 5 out of 5 stars

New obrea gain m30i

Fantastic ride with assist and no noise issues

January 25, 2026
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Reply from Orbea

Thank you very much for your feedback, Ian!
It is great to hear that you are enjoying the fantastic ride of your new Gain M30i. We have worked hard to ensure that the motor assistance feels natural and, above all, quiet, so you can focus entirely on the road and the landscape.
The Gain is designed to enhance your effort without losing the essence of a traditional road bike, and we are thrilled to know it is meeting your expectations.
Enjoy every mile on your new Gain!

Rated 5 out of 5 stars

Worth the wait!

I special ordered my new Orbea Gain E-road bike in October of 2025 and received it on 1/14/26. The service behind this purchase was exceptional. The attention to detail in particular. In all I not only got the bike I wanted but the bike I needed. Kudos to College Cyclery in Reno, NV. I'm looking forward to many rides in the future.

January 14, 2026
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Reply from Orbea

Thank you so much for your feedback, Doug!
We are thrilled to hear that your new Gain M20i was worth the wait and that it is exactly the bike you needed. It is great to know that the team at College Cyclery in Reno provided such exceptional service and attention to detail during the special order process; we are proud to have partners who care as much about the rider's experience as we do.
The Gain is all about extending your rides and enjoying the road, and we are happy it arrived just in time to start your 2026 season.
Enjoy every mile and those beautiful Nevada roads!

Rated 5 out of 5 stars

Bought my orbea wild in a trusted…

Bought my orbea wild in a trusted dealer shop, called Cyclestore in Portugal.
Couldn't be happier for the support I've got.

January 19, 2026
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Reply from Orbea

Thank you very much for your feedback, Celso!
We are thrilled to hear that you couldn't be happier with your experience. It is great to know that the team at Cyclestore in Portugal provided the support you needed; having such trusted dealers is essential to ensuring our riders get the very best out of their bikes.
The Wild M-TEAM is an incredible machine, and we are sure it will take your rides to a whole new level. Enjoy the power and the trails!

Rated 5 out of 5 stars

Excellent e-bike

This bike is fantastic , lightweight, comfortable, powerful(when needed) .
A massive improvement on my previous e-bike and I would highly recommend it.

January 20, 2026
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Reply from Orbea

Thank you so much for your feedback, Nicki!
We are thrilled to hear that the Kemen ADV 30 has been such a massive improvement for you. It is great to know that you are enjoying the balance of its lightweight feel and comfort, along with that extra power whenever the terrain gets demanding.
Hearing that you would highly recommend it is the best compliment we could receive. We designed the Kemen ADV to be the ultimate versatile companion, and we are glad it is living up to that promise for you.
Enjoy every mile on your new e-bike!

Rated 5 out of 5 stars

Bike delivered as ordered and early

Bike delivered as ordered and early.
Couldn’t ask for anything more.

January 9, 2026
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Reply from Orbea

Thank you so much for your feedback, Ian!
We are delighted to hear that your Terra M11eLTD was delivered exactly as ordered and even ahead of schedule. There is nothing quite like the feeling of getting your new bike earlier than expected!
The Terra M11eLTD is a high-performance machine, and we are sure it will exceed your expectations on every gravel path. Enjoy the ride and thank you for choosing Orbea!

Rated 5 out of 5 stars

A head turner

Superb product, the best looking bike on the eBike market. Awesome finish and spec

January 14, 2026
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Reply from Orbea

Thank you for your feedback, Chris!
We are thrilled to hear that you are so happy with your Wild M10. It is great to know that you consider it the best-looking eBike on the market; our design team puts a lot of passion into achieving that "head turner" finish and top-tier specs.
The Wild is built to perform as good as it looks, and we are sure it will deliver an amazing experience on every trail. Enjoy the ride and the attention your bike is getting!

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