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Orbea Reviews 2,304

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I purchased an Orbea Denna from Contender Bicycles that required setup and shipment from Utah to California. They completely set the bike up including tubeless conversion, testing the bike, and repack... See more

Company replied

Rated 5 out of 5 stars

I was fitted for a bike at my local bike shop, Moment Bicycles. After comparing several bike brands, it was clear that Orbea offered the best value for my budget and would be a great fit for my body s... See more

Company replied

Rated 5 out of 5 stars

Free customization, great partnerships with local bike shops, and everything was on time as promised once the bike was ordered. Fit and finish is on point and I'm stoked on my new Rallon Enduro!

Company replied

Rated 5 out of 5 stars

The bike was properly packaged and easy to install, only the front wheel and the handlebars. This is a beautiful bike with awesome components. The only issue is I needed to take the bike to a local sh... See more

Company replied

Company details

  1. Bicycle Wholesale
  2. Bicycle Store
  3. Bike Accessories Store
  4. Road Cycling

Written by the company

Driven by our passion for cycling, we develop innovative solutions that give our users the opportunity to activate their own creativity. At the same time, our cooperative is the heart and soul of our organization. We are committed to creating a fairer world where our bicycles are a catalyst for a more sustainable society.  We are manufacturers at heart, and it is a point of pride to be leaders in the design, development, and personalization of bikes in the Basque Country, Spain, for riders all over the globe. Every rider is different, and our products and services should always exceed their expectations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I like it!

Shopping on the web is very convenient.

November 21, 2025
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Reply from Orbea

Thank you so much, Anthony, for choosing the Muga 20 through the Orbea website!
We’re really happy to hear that you like it and that the online shopping experience was convenient for you — we work hard to make the whole process smooth, clear and secure from start to finish.
The Muga is designed to take you further, with powerful assistance, great range, advanced suspension and confident handling. Its durable racks and mudguards make everyday use easy, whether you’re carrying cargo around the city or exploring mountain trails.
Enjoy your new Muga, and if you ever need anything, we’re here for you.

Rated 5 out of 5 stars

it's just a great bike

November 21, 2025
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Reply from Orbea

Thank you so much, Steffen, for choosing the Alma M30!
We’re really happy to hear your first impression — “it’s just a great bike” — because Alma is built exactly for that: a fast, responsive and lightweight hardtail that makes every ride feel sharp and fun.
Enjoy every kilometer out there in Denmark, and if you ever need anything, we’re always here for you.

Rated 5 out of 5 stars

Great company

Very progressive ideas and excellent quality products. Overall super satisfied until now.

November 17, 2025
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Reply from Orbea

Thank you so much, Dejan!
We’re really happy to hear that you’re enjoying your new Laufey H30 and that you appreciate Orbea’s progressive ideas and product quality. Feedback like yours truly means a lot to us.
The Laufey is built to offer fun, confidence, and versatility out on the trails, and it’s great to know it’s already delivering exactly that for you.
If you ever need anything or have any questions, we’re always here to help.
Enjoy every ride!

Rated 5 out of 5 stars

Thanks.

Thanks.
This is my 4th top model of ORBEA OIZ...
Big thanks to this...
Have you a Orbea jersey for me?
Special thanks, Manuek Fletko.

November 10, 2025
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Reply from Orbea

Thank you so much, Manuel, and congratulations on your new Oiz M-TEAM Factory!
It’s honestly amazing that this is already your 4th top-model Oiz. Your loyalty means a great deal to us, and we’re thrilled that you continue to choose Orbea for your adventures. We hope this Factory edition gives you everything you expect — speed, precision and pure fun on the trails in Croatia.
And regarding the Orbea jersey, we’ll contact you directly to follow up on this.
Thank you again for your trust, Manuel — we’re always here if you need anything.

Rated 4 out of 5 stars

I would of given 5 stars but for the…

I would of given 5 stars but for the Saddle and to have some instructions for downloads.

November 18, 2025
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Reply from Orbea

Thank you very much, John, for choosing the Denna M31e and for sharing your feedback with us!
We’re really glad to hear that you’re enjoying the bike, and we truly appreciate your honest comments.
Regarding the saddle, we understand that comfort can vary greatly from rider to rider, so your point is completely valid. If you ever decide to change it, your dealer can help you find the option that best suits your riding style.
As for the instructions for downloads, thank you for highlighting this. We are very mindful about reducing unnecessary printing, which is why we make all documentation available on our website. Still, your remark is valuable, and we’ll share it internally to keep improving the user experience. If you need guidance now, we’ll be happy to walk you through everything step by step.
We hope you continue enjoying every ride with your Denna, and we’re here for you whenever you need us.

Rated 5 out of 5 stars

Excellent service from Cycle Lab.

Great overall experrience.

November 17, 2025
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Reply from Orbea

Thank you so much, Andrew, for choosing the Terra Race M11eLTD 1X and for placing your trust in Orbea all the way from Mauritius!
We’re delighted to know you selected this exceptional gravel bike, and we’d also like to thank the team at Cycle Lab for their support and guidance throughout your purchase. Their work plays a key role in ensuring every rider enjoys the best possible experience from day one.
We hope your Terra Race brings you countless great rides. If you ever need anything, we’re here for you. Enjoy every mile!

Rated 5 out of 5 stars

Quality products

Quality products, fast delivery, reasonable price

November 15, 2025
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Reply from Orbea

Thank you very much, Nikolay, for choosing Orbea and for sharing your feedback from Bulgaria!
We’re delighted to hear that your Wild H10 has met your expectations in terms of quality, fast delivery, and fair pricing. The Wild is designed to offer powerful performance and great control on every trail, so we’re sure it will bring you many exciting rides ahead.
Thank you again for your trust — enjoy every adventure with your new Wild!

Rated 5 out of 5 stars

Great bike from a superb local bike-shop

I selected the Orbea Alma after a thorough search that included web information, conversations with friends and, importantly, a discussion with a superb local dealer, I found this bike to be the best choice for a well-equipped, lightweight, and solid hardtail in my price range. The owner and staff at The Bike Lab in Plum, PA, were super helpful with selection, ordering, and tracking delivery. The unique design and solid construction of this bike has exceeded expectations.

November 10, 2025
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Reply from Orbea

Thank you so much, Rex, for choosing Orbea and for sharing such a thoughtful review!
We’re delighted to hear that your new Alma M-PRO has exceeded your expectations. Alma is built for riders who want a fast, responsive, and beautifully engineered hardtail—and knowing it’s proving to be the perfect choice for you truly means a lot to us.
It’s also wonderful to hear the great experience you had at The Bike Lab. Dealers like them make all the difference: their guidance, support during the selection process, and constant follow-up are exactly what we hope every Orbea rider can enjoy.
Thank you again for your trust, and welcome to the Orbea family.
If you ever need anything, we’re here for you. Enjoy every ride!

Rated 4 out of 5 stars

GREAT XC EBIKE!

Bike arrived and was easy to do final assembly. Only difficulties were getting the info to "program" the Shimano EBike system and not providing a digital "computer" for the bike (but realize this would be an additional expense). The bike rides great. Excellent suspension and handling. Very pleased with the performance.

October 16, 2025
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Reply from Orbea

Thank you so much, Lew, for your feedback and for choosing the Rise H30!
We’re really happy to hear that the bike arrived smoothly and that the final assembly was easy. Rise is designed to be a light, responsive XC-oriented e-MTB, so knowing you’re enjoying its suspension, handling, and overall performance means a lot to us.
We also appreciate your comments regarding the Shimano system setup and the absence of a digital display. We understand these details can make a difference, and your feedback helps us continue improving.
Most importantly, we’re delighted that you’re pleased with your new Rise.
If you need anything — technical guidance, setup support, or further information — we’re here for you anytime.
Enjoy every ride!

Rated 5 out of 5 stars

We are early into our bike experience but so far so good!

We are early into our bike experience, but so far the bike is amazing and the service we’ve received fantastic. Great to have a company that cares about its product.

November 12, 2025
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Reply from Orbea

Dear Steve,

Thank you very much for taking the time to share your feedback with us.

We are absolutely delighted to hear that your initial experience has been so positive. It is wonderful to know that you are pleased with the quality of your new DENNA H50 and that the service provided by our team has met your expectations.

Your recognition of our commitment to our products means a great deal to us, as we strive to ensure every rider feels supported.

We wish you many fantastic miles ahead as you continue your journey with your new bicycle.

Kind regards.

Rated 5 out of 5 stars

Great experience

Great experience, great product, purchased from a really good retailer who was very knowledgeable and very helpful. Great warranty offering from yourselves

November 4, 2025
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Reply from Orbea

Thank you, Karl, for choosing Orbea and for sharing your experience!
We’re delighted to hear that you’re enjoying your new Rise LT H20, a bike built to take your mountain adventures to the next level — powerful, responsive, and ready for any trail.
We also want to recognize the great work of our partner Big Bear Bikes — we’re thrilled to know you received such knowledgeable and attentive service from their team.
And thank you for highlighting our warranty program — it’s designed to give every Orbea rider complete peace of mind.
Enjoy every ride, Karl — we’re sure your Rise LT will keep you smiling for many miles ahead!

Rated 5 out of 5 stars

Reliable bikes

November 6, 2025
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Reply from Orbea

Dear Konstantinos,

Thank you very much for your feedback. We truly appreciate your confidence in the quality of our bicycles.

We hope you enjoy many excellent rides on your ORCA M30.

With kind regards.

Rated 5 out of 5 stars

Outstanding Frameset Geometry and professional glossy paint-job

I really like the frame-set outstanding geometry and the professional glossy paint-job on it.
Outside on trails, with a bit of sunshine the bike looks even better than I have seen it in pictures and bike magazine reviews.
Other plus is the chunky ESIGrip on the nice carbon handlebar - exactly what I've used on other MTBs.

November 2, 2025
Unprompted review
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Reply from Orbea

Thank you so much, Jakab, for sharing your experience and for choosing Orbea!
We’re thrilled to hear that your Oiz M Pro has impressed you with its refined geometry and beautiful glossy finish — two key elements that reflect the precision and craftsmanship we put into every Orbea.
You’ve perfectly captured what makes the Oiz special: a bike that shines not just for its looks, but for how it performs on the trails — fast, agile, and ready for every climb and descent. And we love that you appreciate those ESI grips and the feel of the carbon handlebar — details that make every ride even better.
Enjoy every mountain adventure with your Oiz, and remember, we’re always here if you need anything!

Rated 5 out of 5 stars

Orbea Rise - light and fast

Can’t be happier with this bike! Light and fast on flat, open, flow trails and tight rocky single track. Excellent, easy purchase and immediately happy with the Orbea Rise!

November 3, 2025
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Reply from Orbea

Dear Greg,

Thank you for this fantastic feedback! We are absolutely thrilled to hear that you "can’t be happier" with your new bike.

It’s wonderful to know you are enjoying how light and fast your RISE H15 feels on all types of trails, from flowy to rocky single track. We are also glad the purchase process was an easy one for you.

We wish you many more excellent rides!

Warm regards.

Rated 5 out of 5 stars

Beautiful bike

Beautiful bike, runs and rides perfectly, bike shop did an excellent setup

November 6, 2025
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Reply from Orbea

Dear Chris,

Thank you for this wonderful feedback! We are delighted to hear that you find your new bike "beautiful" and that it "runs and rides perfectly".

It is also fantastic to know that your local bike shop provided an excellent setup. We truly hope you enjoy every single ride on your new GAIN M30.

Warm regards.

Rated 5 out of 5 stars

Orbea muga. Excellent bike I bought a muga which…

Excellent bike I bought a muga which is definitely an all in one bike great battery range too .would definitely recommend one 🚴‍♀️👍

November 1, 2025
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Reply from Orbea

Dear Michael,

Thank you so much for this wonderful feedback. We are thrilled to hear that you are finding your MUGA 30 to be an excellent "all in one" bike and are enjoying its great battery range.

Your recommendation means a great deal to us.

Warm regards.

Rated 5 out of 5 stars

I was very impressed

I was very impressed!

The ORBEA ORCA glides and climbs extremely well.

The bike is light, so it moves easily with little effort.

As for hill climbing, this bike makes it easy to climb mountain passes that previously required a lot of effort.

I chose wine red for the body color.

It's cool and stylish.

November 4, 2025
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Reply from Orbea

Thank you so much, Hanako, for choosing Orbea and for sharing your wonderful experience from Japan!
We’re thrilled to hear how impressed you are with your new Orca M20iLTD — a bike designed to glide effortlessly and climb with precision, combining lightness, efficiency, and elegance in every detail.
Your choice of wine red gives it an extra touch of style and sophistication, making it as stunning to look at as it is to ride.
Thank you again for your trust and for being part of the Orbea family — we wish you many more joyful rides ahead!

Rated 5 out of 5 stars

Orbea Terra

I bought the Orbea Terra and I’m super happy! Great gravel bike!

November 1, 2025
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Reply from Orbea

Thank you so much, Marta, for choosing Orbea and for sharing your experience from Finland!
We’re thrilled to hear that you’re super happy with your new Terra M20iTEAM — a gravel bike designed to deliver versatility, comfort, and performance on every kind of terrain.
We truly appreciate your trust in Orbea, and we hope you enjoy many exciting rides and adventures with your Terra!

Rated 5 out of 5 stars

Great product

October 21, 2025
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Reply from Orbea

Thank you so much, Jesse, for choosing your new Orbea Orca Aero M30iLTD and for trusting Orbea!
The fact that you’ve personalized your bike makes it truly special — a one-of-a-kind creation, designed entirely to match your taste and style through our MyO program.
The Orca Aero is built for riders who seek speed, performance, and personality, and yours is a perfect expression of that spirit.
Enjoy every ride on your unique Orbea, and thank you for being part of the Orbea family.

Rated 5 out of 5 stars

lets not get ahead of yourselfs here…

lets not get ahead of yourselfs here guys ,, the bike is brand new ,, how can i say anything about it , i dont know if its going to stand the test of time . im sure it will.

October 21, 2025
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Reply from Orbea

Thank you, Phil, for choosing the Orbea Wild ST H20 and for sharing your honest thoughts!
We completely understand — it’s early days yet — but we’re confident that you’ll start appreciating the Wild from your very first rides.
It’s a bike built to deliver power, control, and durability, and we’re sure it will stand the test of time, just as you expect.
Enjoy those first adventures, and remember — Orbea is always here if you need anything.

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