The OS subscription service is super easy to sign up to and use, you can save all your routes and find ones people have already created. Downloading can take a while when they are big maps and it... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordance Survey explorer maps are really great products and the offer of a free OS Map case when buying two maps was superb value. I already have one of these already but worthe getting a spare as thes... See more
OS premium mapping online and on the app is a great investment for a walker or cyclist. I use it to find and plan routes and for navigation. Clear detailed mapping as you would expect from OS. Some gr... See more
Company replied
Ordnance survey is always good and I have greatly appreciated the services they provide for many years. That said, recently on the app it doesn't appear to be saving the walks I have been recording. C... See more
Company replied
Company details
- Mapping Service
- Land Surveying Office
- Map Store
- Outdoor Activity Organiser
- Outdoor Clothing and Equipment Shop
About Ordnance Survey
Written by the company
- Enables customers to enjoy the outdoors.
- Supports government delivery of key policies and services.
- Helps businesses unlock efficiency through our location data.
Learn about Ordnance Survey's (OS) products and services below.
Exploring the outdoors
Make the most of your time outdoors and discover new places to explore using our range of outdoor products.
The OS online shop can cater for your outdoor needs.
Shop our best sellers!
OS Explorer & Landranger Paper Maps
Government and Public Sector
More than 6,000 public sector organisations across Great Britain use OS data for public good. From informing councils in the delivery of local services, through to helping emergency services navigate to the right door.
Find out how our datasets and geospatial services can benefit your Public Sector organisation.
OS for Businesses
Our location expertise and products can help support businesses across a wide range of sectors.
Our commercial network of over 2,000 Partners can help with bespoke location solutions, derived from OS data.
Need further help or support?
Contact info
Adanac Drive, SO16 0AS, Southampton, United Kingdom
- 03454 56 04 20
- www.ordnancesurvey.co.uk
4.5
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent prompt supply of waterproof…
Excellent prompt supply of waterproof explorer maps
February 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
OS Maps has become an essential tool…
OS Maps has become an essential tool for planning future walks.
However, the annual renewal process should allow the customer to confirm they wish to renew before funds are taken.
February 17, 2026
Reply from Ordnance Survey
Thank you for taking the time to share your feedback. We’re really pleased to hear that OS Maps has become an essential tool for planning your walks.
We also appreciate your comments regarding the annual renewal process.
We will investigate this and contact you using the email you provided.
Thanks again, we’ll be in touch shortly.
efficient service and a good price
February 16, 2026
A very professional service
As always they were a pleasure to do business with: clear easy ordering process and speedy delivery. And their mapping products are exceptionally good.
February 17, 2026
Excellent customer service
I had a problem with delivery of an order as I had put the wrong postcode on order. OS sorted this out and very kindly sent a replacement. Really pro-active and helpful.
February 16, 2026
Didn't know you could customise maps…
Didn't know you could customise maps so easily..and quickly. Good product. Thanks
February 16, 2026
Excellent mapping and easy to use.
July 22, 2025
Quick delivery
February 16, 2026
Quick delivery of a classic map
February 16, 2026
I received my OS map very promptly…
I received my OS map very promptly after ordering.
February 16, 2026
Simple I got what I ordered By chance…
Simple I got what I ordered By chance do you sell magnifying A4 size for closer observation
Bruce
February 16, 2026
Good service
Great to have maps on my phone whenever I want them. Easy to purchase and renew. App works well.
February 10, 2026
Good range on offer although not cheap
Good range on offer
Not cheap but ordering was easy and maps turned up as they were supposed to
February 16, 2026
Reply from Ordnance Survey
Thank you for your 4‑star review. We’re pleased to hear that you found the range of products good and that the ordering process was straightforward. We appreciate your comment regarding the cost, and we’re glad your maps arrived as expected. Your feedback is valuable to us.
Thank you for choosing us and we wish you a lovely day!
I've been using the OS digital mapping…
I've been using the OS digital mapping app' for around 6 years now. At first it was a Christmas present, since then I've used 'auto renewal' to keep this app' running on my iPhone. A very handy alternative to carrying the paper maps - which do eventually go out of date.
February 12, 2026
Excellent product, excellent service
Personalisation process was really easy. Delivery was rapid. Product is very high quality.
February 16, 2026
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