Oriental Trading Company Reviews 14,391

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

Oriental Trading offers unique mostly quality items at reasonable price. Cannot find some of items offered anywhere else. Love finding something special to give to family, friends or coworkers. mak... See more

Rated 5 out of 5 stars

I AM SHOCKED AT THE AWESOME CUSTOMER SERVICE OF ORIENTAL TRADING. I LOVE ALL YOUR PRODUCTS AND HAVE NEVER BEEN DISAPPOINTED. THE TRACKING SHOWED POST OFFICE LOST SHIPMENT - NO FAULT OF YOUR COMPANY,... See more

Rated 3 out of 5 stars

I ordered coloring books/crayons in January. Paid in full w/debit card. On 2/4 my card was debited $16.95 recurring charge for the "fun rewards program" that I DID NOT sign up for. I have bought fro... See more

Rated 5 out of 5 stars

I love OTC! They have an amazing selection of unique, colorful & fun products and I’d like to mention they have excellent customer service as well. I’ve been a long time customer. Normally, it’s my”GO... See more

Company details

  1. Toy Store
  2. Children's Store

Written by the company

Oriental Trading Company carries an irresistible assortment of fun, value-priced products for every occasion. Find value-priced party supplies novelties, toys, favors, crafts, decorations, treats, and gifts for every season and occasion. Great resource for parents, educators, businesses and event planners.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service

I had received the wrong items in my order and contacted help support. A gentleman helped me and resent the correct order. I love the prices and great deals! Will buy from again even after the mess up.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Mardi Gras Party in Virginia

First off my husband and children were born and raised in New Orleans so we are so familiar with you company. It was so easy to purchase what I wanted and the delivery was in plenty of time for my party.
The only thing I was disappointed with is that all the plates were sold out for the napkin I chose. But I just bought purple plastic plates so all good.

February 21, 2025
Unprompted review
Rated 3 out of 5 stars

Untruthful about delivery site

The package was left on the rocks at the bottom my driveway, not the garage as was stated. Because of the snow, we did not expect anyone to drive up our long driveway(350 ft). However, we didn't ask our neighbors to retrieve it because our email said it was by our garage. We are out in the country and any stray car could have picked up the package. Thankfully, when we returned home it was still on the rocks. Please be truthful about where you leave a delivery!!

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Your products are always great

Your products are always great. If only the delivery companies would follow delivery instructions. I have to search for the package at 1 of 5 doors. Its a game of hide and seek! Not your fault!

February 21, 2025
Unprompted review

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