Oriental Trading Company Reviews 14,390

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 4 out of 5 stars

Oriental Trading offers unique mostly quality items at reasonable price. Cannot find some of items offered anywhere else. Love finding something special to give to family, friends or coworkers. mak... See more

Rated 5 out of 5 stars

I AM SHOCKED AT THE AWESOME CUSTOMER SERVICE OF ORIENTAL TRADING. I LOVE ALL YOUR PRODUCTS AND HAVE NEVER BEEN DISAPPOINTED. THE TRACKING SHOWED POST OFFICE LOST SHIPMENT - NO FAULT OF YOUR COMPANY,... See more

Rated 3 out of 5 stars

I ordered coloring books/crayons in January. Paid in full w/debit card. On 2/4 my card was debited $16.95 recurring charge for the "fun rewards program" that I DID NOT sign up for. I have bought fro... See more

Rated 5 out of 5 stars

I love OTC! They have an amazing selection of unique, colorful & fun products and I’d like to mention they have excellent customer service as well. I’ve been a long time customer. Normally, it’s my”GO... See more

Company details

  1. Toy Store
  2. Children's Store

Written by the company

Oriental Trading Company carries an irresistible assortment of fun, value-priced products for every occasion. Find value-priced party supplies novelties, toys, favors, crafts, decorations, treats, and gifts for every season and occasion. Great resource for parents, educators, businesses and event planners.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

It came a very late almost past the…

It came a very late almost past the party. Half of the chocolates were unwrapped and unusable.Will never, never order the chocolate coins again! I would never recommend your chocolate coin product again. While I was happy with most of your products this one fell so very very short.

February 22, 2025
Unprompted review
Rated 4 out of 5 stars

Customer Satisfzction

When my Order was delivered, it was 3/4 open with one package inside totally open and 6 of the Earth Day dog tags were missing. I order often from your company and this has never happened before.
I called customer service, told them what happened and was told another package of the dog tags will be shipped out.
I appreciate that gesture and will continue to order from you.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

From start to finish, my experience with ordering from Oriental Trading was easy and seamless! Even got my order sooner than expected. I'm a happy customer!

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

I like both items I received

I like both items I received! I am using both of them for my classroom! I got cute bunny frames for the children to put together and I also bought cute little stuffed animals with shirts that read I love to read! Both super cute!

February 22, 2025
Unprompted review
Rated 1 out of 5 stars

I received a bill for this package

I received a bill for this package. Which I thought was a replacement for the package that FedEx lost. I didn't realize I was being charged for this package. Miss communication I guess on my part. I will be returning this package. Please send me instructions on how do to so.
Thank you

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

I received my order way ahead of…

I received my order way ahead of schedule (it was due to be here on Thursday and I received it the Saturday of the prior week)! The content of my order was correct and I'm happy with my purchase.

February 22, 2025
Unprompted review

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