Oswald & Pablo Reviews 283

I am thrilled with the navy blue high back Chichester armchair that I purchased.
The craftsmanship is excellent and it is extremely comfortable to sit in. I am more than pleased to recommend Oswald & Pablo.

During the ordering process the communication with Oswald and Pablo was brilliant in making sure we got exactly what we wanted. The delivery was within the time frame that was given and the delivery guys were great.
The product is perfect for our lounge and we would definitely recommend the company to friends.

We found this company on the web
Wasn't sure to order the items on line. But then went to factory. looked at all our options. The staff were very helpful. Placed our order.
Got our delivery date. And all went perfectly well. Had one miss understanding with the leg colours
No.problem. just replaced . Great service. Thank you 👍.

It was very easy to order with O&P, and I felt confident that I was buying a good product. The sofas look nice, although some of the detail like the silver buttoning down the front I wasn’t keen on, as well as the legs, which we have now changed. Unfortunately the seats are very hard too, so we will be replacing the insides of the sofa cushions to make them more comfortable. All in all they are good value for money.

What an amazing service and the quality of the product speaks for itself. I did blow my budget with this purchase but it was so worth it!! Thanks guys

Great service and communication 👏 and excellent product can't fault them will definitely use in the future thanks

A great UK company making lovely furniture in house. Really good communications throughout the order and a beautiful sofa delivered. Good price for the quality too. Would definitely recommend and use again.

I can’t recommend this company highly enough.From start to finish the service has been fantastic
We visited the factory to discuss our requirements and the advice that Nicole provided was not only extremely open and honest but was also invaluable in helping us to make decisions on the final look of our settee.
We were informed of the delivery date and the two delivery guys Ryan & Craig were brilliant not only in getting the settee into our lounge ( which was a struggle due to the actual size the settee) but in ensuring that everything built and positioned perfectly.
We would definitely recommend Oswald & Pablo and wouldn’t hesitate to buy from them in the future

Received my beautiful wingback chair today - the customer service is excellent - the delivery drivers were so friendly and helpful and gave me a precise time they would be here and they stuck to it.
The chair is amazing - superb quality and the colours are gorgeous and so comfortable
Thank you Oswald and Pablo

Thank you O&P for such a lovely couch, it looks beautiful and the design quality is top notch, exactly what we wanted. Delivery was brilliant - a big thank you to Craig and Ryan, who were super friendly and very competent at getting a large couch through a relatively narrow door! Can't recommend enough.

I had a great experience with the customer service. Emma was incredibly helpful during my initial inquiry and made sure the order went ahead smoothly.
The chair was delivered within the lead time by a very friendly team who took the chair upsatirs not just to the doorstep without being asked.
The chair is beautiful and I'm very happy with the quality. I wouldn't hesitate to buy from Oswald and Pablo again.

We ordered our two sofas from Oswald & Pablo who are a family owned business. We order patchwork chesterfields. One two seater and one three seater. The order was processed, our sofas were made to perfection and I love the gold thread that runs through much of the fabrics that is part of our sofas. This we could not see on the website.

The delivery was excellent with courteous and helpful delivery men who removed packaging and attached the feet.

We are delighted with the quality of the sofas and with the process from ordering to delivering. I could always reach someone on the phone with queries within a couple of rings. This is not something I could have done with the big national sofa retailers.

Thank you Oswald & Pablo

communication was great. Product looks like what the picture did. Good quality workmanship

OUR CONRAD CHAIRS.
Whilst searching for some new furniture for our kitchen I came across Oswald & Pablo.
I wanted a traditional look with a modern twist and loved the look of the Conrad Collection. I wanted to see some sample furniture before I ordered so contacted Nicole who could not have been more helpful. We visited the team on site and even met Oswald, the most gorgeous dog with an impressive helicopter tail.
The quality and build were fantastic so I ordered there and then.
My furniture was ready in 6 weeks, was delivered on time and in perfect condition. Communication was spot on from order to my delivery day.
The whole process from start to finish was brilliant and I am absolutely thrilled with the end result.
Well done to the entire team, I am one very happy customer. Many thanks Rebekah xx

We were looking for 2 Chesterfield sofas and searched online. Came across Oswald & Pablo who had good reviews.
Looked at their site but so many choices we decided to visit the factory.
Whilst there we saw all the samples and examples of the sofas, there were many to choose from and it was well worth the visit. We were given good advice and explanations of the different leathers and materials and finally made our choice. Everyone in this busy working factory was happy and pleasant to take time to show us around.
After choosing our bespoke sofas we were told the lead time would be 6 to 8 weeks and were contacted to arrange delivery.
The sofas arrived and are spectacular, exactly what we wanted, well made with quality materials. The delivery men were very careful when installing them in our lounge and placed them where we wanted.
To say we are happy is an understatement, we are more than happy with the whole process from beginning to end. Also very well priced compared with some other companies out there.
Thank you Oswald & Pablo, top job.

Do not hesitate to buy, Oswald and Pablo Chesterfields are immeasurably better than the photographs. You just cannot pick up upon the high quality of fabric and finish. I have never seen a Chesterfield like it.

The service is also exemplary and what an incredibly rare find. I was so very pleased to be able to buy a quality, authentic British product manufactured right here in the UK.
Don't forget to check their stock items either.

You will 'not' be dissapointed.

Received my settee and cuddle chair a few weeks ago and absolutely love it everyone comments how lovely they look. They are so comfortable so we have now ordered a foot stool to complete our room. Highly recommend this Company the delivery was perfect.

I bought a sofa from Oswald and Pablo which was delivered on 23/08/2022. The sofa did not ressemble the online picture and was also uncomfortable. I initially thought about swapping for another one but decided against it and requested a refund and return of the sofa within days of receiving it. The company stated that they will charge me a 25% restocking fee which come to £480 for a £1795 sofa
They are adamant they will charge this. The sofa has not be collected yet. I previously bought a sofa with them before and had a really good experience so fuming they behave in that manner.Update they are now refusing to collect the sofa.This company has zero customers service and should be avoided at all cost.

Excellent quality furniture & great service from start to finish.

I was very satisfied with my purchase. The delivery was great, the armchair looks elegant and the overall service was excellent.