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OTB Hair Reviews 

1,538
•
TrustScore 4.5 out of 5

4.7

Beauty Products Wholesaler
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Review summary

Created with AI, based on recent reviews

Looking at 980 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery service, very reasonable prices, and professional hair care products that consistently arrive in perfect condition. Consumers appreciate the prompt order processing, helpful communication, and the frequent special offers or extra gifts included with their purchases. However, some customers also noted frustrating problems with delivery delays, damaged packaging, and difficulties resolving issues with customer service. A few people experienced situations where orders were stuck in transit, communication failed, or products did not match their expectations. Other reviewers mentioned unexpected challenges with return policies and tracking down missing items through the shipping providers.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast and... See more

Product

Consumers find product to be positive, highlighting high quality, great value, and fantastic results.... See more

Price

Customers had positive experiences with price, consistently highlighting great offers and competitive costs... See more

Service

Users describe positive interactions with service, highlighting fast and efficient support. Consumers... See more

Order

Reviewers mention positive feedback about order experiences, highlighting great prices, superfast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Full lines of professional hair dye products available with the best price compared to many other stores online! Retail purchase available, many other online sellers only accept trade accounts. Speed... See more

Rated 5 out of 5 stars

I discovered OTB hair researching on Internet, looking for hair professional products. Since then, I became a loyal customer. Competitive prices, always less than other stores. Original products well... See more

Rated 5 out of 5 stars

Arrived quickly ,well packaged ,good price.I was advised by my hairdresser to use this as my lowlights weren't lasting . Love these products, you only need small amount ,smells lovely, hair in... See more

Rated 5 out of 5 stars

OTB are a fantastic company. There website is easy to navigate. The prices are more than reasonable. They give you free gifts when ordering over certain amounts. Delivery is always fast and efficient.... See more

Company details

  1. Beauty Products Wholesaler
  2. Barber Supply Store
  3. Beauty Product Supplier
  4. Hair Product Store

Written by the company

OTB Hair & Beauty

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,538)

936 reviews in the last 12 months

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