I came across Otherside on Hip & Healthy's CBD Awards 2023 after they won "Best Brand for Recovery". I've been using their CBD balm and oil for almost 2 months now and I can't believe the results! I'd... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Did exactly what they said, next day delivery. Products were packaged nicely, with all the information needed. Even came with an informative leaflet of the benefits of CBD. I highly recommend ordering... See more
Company replied
Easy to use website, fairly quick delivery, and reasonable prices compared to back home (I am from a state in the US where cannabis and cannabinoids are legal). If you go in to their brick and mortar... See more
Company replied
Quick response and sell the best vape carts I’ve had by some distance. Visited the shop and chatted with an extremely amiable fella who gave me a couple of hits on this weird electric bong thing(can... See more
Company replied
Company details
Written by the company
London's First Cannabinoid Dispensary specialising in all things cannabinoid!
Contact info
261 Portobello Road, Notting Hill, London, W11 1LR, London, United Kingdom
- 020 7101 4202
- Info@othersidelondon.com
- www.othersidelondon.com
4.6
Excellent
322 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These guys are fire!!!
These guys are fire! They really know what they are talking about, stock great products and provide A1 service whether through the shop or the community they are building. I could not recommend Otherside enough!!
February 7, 2021
Reply from Otherside Cannabinoid Dispensary
Nice one Adam, thank you! Really appreciate the kind words 🙏 Glad to have you as part of the Otherside community 💚
Great service great products
February 4, 2021
Reply from Otherside Cannabinoid Dispensary
Nice one Warren, much appreciated! 👍
Just Wow!!
Just Wow!!
This was referred to me by a friend. Amazing service, amazing delivery/response times and most importantly amazing products.
I have found other CBD companies have appeared cheap, rather seedy which has not given me much confidence in the product.
This brand is total professionalism in terms of branding through to service delivery and most importantly the product. They have really set the bar!!
Thank you!!! Long term customer right here!!
January 29, 2021
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Thank you for the amazing review Sarah! 🙏 Reviews like this mean the world to us and make it all worth it! This is exactly why do what we do! We're so glad your friend referred you so please send a huge big up to them! 🙌 We look forward to seeing you again soon! 💚
Certi
Okay - as someone who has quite abit of education on CBD, the folks here pass the vibe check. They are knowledgeable, friendly and super helpful - shout out to Katerina who sorted me out today when I arrived and a product had just sold out. They continue to provide a great experience every time I visit. Peace & love to the Otherside team
January 28, 2021
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Peace & Love to you too! ✌️We have passed on the lovely shout out to our awesome Kat 🙌 Thanks so much for your repeat custom and your review, we hope to see you again soon! 💚
Amazing new find and great service with…
Amazing new find and great service with a free CBD chocolate nibble with my order!
January 21, 2021
Reply from Otherside Cannabinoid Dispensary
Nice one Lucy, we're glad you found us and hope to see you again soon! ✌️
Great products very quick service
Great products very quick service. Can't fault them at all.
January 21, 2021
Reply from Otherside Cannabinoid Dispensary
Thank you for the review Michael, really appreciate it! ✌️
10/10
Very helpful in guiding me to the right products best suited for me instead of just selling me the most expensive!
Highly recommend 🤟🏻
January 18, 2021
Reply from Otherside Cannabinoid Dispensary
Thank you so much! 🙏We really are passionate about CBD so it isn't just about the sales with us (although obviously that helps 😜) we want to ensure our customers are well equipped with the best knowledge so that they can enjoy the benefits of CBD in their life.💚
Perfect 💗
I'm giving you the same rating as Google, the packaging this time was brilliant, love my products as usual and I've tested the CBD coffee and it's now one of my favourites.
Always raising the bar, your shop has provided great comfort and variety during these colourful times and I recommend you to every person I know!
January 18, 2021
Reply from Otherside Cannabinoid Dispensary
If the bar isn't being raised then we're not doing our job! 😜 Glad to hear we could help you out during these colourful times! Thank you so much for the review, your custom and recommendations! 🙏
Dope products and lovely people!
January 14, 2021
Reply from Otherside Cannabinoid Dispensary
Nice one 👍 Thank you Louis, big up yourself!
Only made a small order, wish I got more
Only made a small order, but they did not hold back on the packaging and the little extra items for me! Stickers and a joint holder, how adorable! The cbd sweeties are lovely and the little 3.5 pre grounded bags are amazing for my tea!!
Thank you! Will be ordering again from you guys
January 13, 2021
Reply from Otherside Cannabinoid Dispensary
We don't hold back in anything we do, it's not our style 😜 Glad you're enjoying the products, the tea is soooo relaxing isn't it?! Thanks for the review, we hope to see you soon!
100% recommend BIG UP THE OTHERSIDE BOYS
Nothing feels better than when you buy a product from a business that 100% backs their products and knows all about them . Messaged their account last year enquiring about the Benefits of using CBD to tackle my anxiety. It done exactly what they said and offered me support if I had any other questions. Couldn’t recommend more !
January 13, 2021
Reply from Otherside Cannabinoid Dispensary
And nothing feels better to us than reading a review like this! THIS is why we do what we do and makes it all worth it! To hear our customer is benefiting from our recommendations and our products means the world to us! Thank you so much for the review, we hope to see you soon!
Great service
Great service, fast delivery and superb goods at a great price . Top stuff
January 13, 2021
Reply from Otherside Cannabinoid Dispensary
We really do try! Thank you!
Easy ordering and fast delivery
Easy ordering and fast delivery. Reliable and quality service and products. First and bestt UK dispensary for sure .
January 12, 2021
Reply from Otherside Cannabinoid Dispensary
Nice one, thanks for the review and the accolade! Much appreciated 🙏
Reply from Otherside Cannabinoid Dispensary
It really is that simple! 😜 💚
good fast service if ordering by set…
good fast service if ordering by set times otherwise expensive pot
January 10, 2021
Reply from Otherside Cannabinoid Dispensary
Thanks for the review!
Quick and kind
Always quick responses via email and amazing products. Delivery always fast and you can tell they're passionate about good customer service. Thanks so much for helping me through lockdown, sincerely!
January 7, 2021
Unprompted review
Reply from Otherside Cannabinoid Dispensary
We really are! Thank you so much for the review, glad we could help you out during these tough times! 💚
Great products, great service
Great products, at great prices.
Delivery was quick! Will buy from again
January 6, 2021
Reply from Otherside Cannabinoid Dispensary
Thank you for the review! 💚
Everything was great with the order
Everything was great with the order, the package came and when I opened it up there was my package hand addressed with my products inside, it came with some nice stickers and a leaflet which is an interesting read.
Only issue was the shipping which was £5 but my items were cheap and it was still a justifiable price
January 4, 2021
Reply from Otherside Cannabinoid Dispensary
Thanks for the review! A lot of love goes into our service from our products to our packaging.
Highly recommend.
Quick service. Very friendly and helpful staff.
Highly recommended. Quality products. Very happy customer
January 4, 2021
Reply from Otherside Cannabinoid Dispensary
Love to see a happy customer! Thanks so much for the review, hope to see you again! ✌️
Reply from Otherside Cannabinoid Dispensary
Thanks for the review, 👍 this is what we strive for!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.