I came across Otherside on Hip & Healthy's CBD Awards 2023 after they won "Best Brand for Recovery". I've been using their CBD balm and oil for almost 2 months now and I can't believe the results! I'd... See more
Company replied
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Did exactly what they said, next day delivery. Products were packaged nicely, with all the information needed. Even came with an informative leaflet of the benefits of CBD. I highly recommend ordering... See more
Company replied
Easy to use website, fairly quick delivery, and reasonable prices compared to back home (I am from a state in the US where cannabis and cannabinoids are legal). If you go in to their brick and mortar... See more
Company replied
Quick response and sell the best vape carts I’ve had by some distance. Visited the shop and chatted with an extremely amiable fella who gave me a couple of hits on this weird electric bong thing(can... See more
Company replied
Company details
Written by the company
London's First Cannabinoid Dispensary specialising in all things cannabinoid!
Contact info
261 Portobello Road, Notting Hill, London, W11 1LR, London, United Kingdom
- 020 7101 4202
- Info@othersidelondon.com
- www.othersidelondon.com
4.6
Excellent
322 reviews
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Always great service and swift.
October 18, 2022
Reply from Otherside Cannabinoid Dispensary
Happy to help!
It says take slow puffs as otherwise…
It says take slow puffs as otherwise may be too much but honestly what a waste of £85!! Done absolutely nothing.
October 11, 2022
Reply from Otherside Cannabinoid Dispensary
We're gutted to hear this! We have so many customers that really enjoy the vapes from The Goods. Please bear in mind CBD is non-psychoactive. We're keen to discuss this issue with you further. We would love to see if we can find out why your experience wasn't the usual! I'm sure we can find a way to resolve it. Feel free to contact us at:
Email: info@othersidelondon.com
Instagram: @othersidelondon
or just pop into the store and chat to one of the team!
**UPDATE**
We have emailed you back - did you get it?
Great customer sevice via chat
October 6, 2022
Reply from Otherside Cannabinoid Dispensary
Glad we could help! Enjoy!
Great Vape Service
Ordered a High Kind vape cartridge for calm and focus during the day. Works great! Quick delivery with a nice gifted CBD, and great customer service to help me choose the best flavour.
October 10, 2022
Reply from Otherside Cannabinoid Dispensary
Vapes are always a lovely option, glad we could help! Hope your business is going well.
Great service as always!!
Great service as always!!
My products arrived on time, packed nicely, couldn’t be any happier.
Thank you x
September 30, 2022
Reply from Otherside Cannabinoid Dispensary
We always aim to provide the best - couldn't be happier to hear we're consistent!
Great customer service
Great customer service. Very helpful with everything with quick reply’s to messages. Also extremely speedy free service. Can’t fault it 10/10
September 29, 2022
Reply from Otherside Cannabinoid Dispensary
Reviews like this make us smile :) Thank you for the feedback. Really glad we could provide the right experience for you.
Wicked service and advice
Wicked service and advice - So impressed at how responsive and respectful Otherside are with their orders.
September 30, 2022
Unprompted review
Reply from Otherside Cannabinoid Dispensary
We try to provide the best service possible! Come to us whenever you need us!
10/10
Excellent service online and in store from people that are passionate about what they do.
September 28, 2022
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Yes Daf! Thank you for all your support. Proper good friend of the shop!
Very helpful,super fast delivery?
Very helpful,super fast delivery?
Great product
All good
September 9, 2022
Reply from Otherside Cannabinoid Dispensary
Exactly what we like to hear! Happy to have helped.
Top class service !!!
Top class service from the lads over at otherside, very informative, very helpful and are able to to awnser any questions i had, defo be back !
September 22, 2022
Unprompted review
Reply from Otherside Cannabinoid Dispensary
We love all the interactions at the shop.. that's why we have it! Please come for another visit, we'd love that.
The best CBD around.
September 16, 2022
Reply from Otherside Cannabinoid Dispensary
We would be upset with any less!
Excellent communication and dedication…
Excellent communication and dedication to service 100% Recommended
August 25, 2022
Reply from Otherside Cannabinoid Dispensary
That's the aim! You know where to come if you need anything else :)
Love this place
Love this place. Always so helpful and knowledgable, with a really chilled, friendly attitude. Thank you!
August 25, 2022
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Love it when you visit! Always good vibes - hope to see you again soon.
Reply from Otherside Cannabinoid Dispensary
BIG UP! Love to seeing your name pop up everywhere. Love for all the continued support.
Great Company and Great products.
Have a great selection available for all my needs. Items arrived well packaged and we're delivered quickly. As for the Product they've been extremely helpful and have eased my anxiety and knee pains.
August 1, 2022
Reply from Otherside Cannabinoid Dispensary
We love hearing our products are being put to good use. Glad the process was easy enough. We're always trying to get better! Thank you for the feedback.
Service is next level
Service is next level. Lots of useful gifts and classy touches within the package to compliment the product. Branding’s on point. Takes a lot to impress me. Recommend this outfit to nearly everyone I meet who are trying to stop smoking tobacco.
July 1, 2022
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Nice one Paul, we're glad we were able to impress 💚 always trying to raise the bar, happy the Otherside way hit the spot! 😃
Excellent product and service
Excellent product and service. Kay has been amazing.
June 30, 2022
Unprompted review
Reply from Otherside Cannabinoid Dispensary
She really is! Thanks for the review! 💚
Was my 1st time buying cbd products
Was my 1st time buying cbd products, all questions I asked was answered in detail. Quick turn around time. Good service
June 28, 2022
Reply from Otherside Cannabinoid Dispensary
Thank you for your review and happy to help you embark on your CBD journey! ✌️
Great products and great staff
Great products and great staff. Always friendly and offering solid advice.
June 23, 2022
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Big up James! 👊
Best CBD shop & products around
Both been in the shop and bought online. These guys are incredibly friendly and have a lot of knowledge of their products. They make you feel super comfortable and strike a good balance between selling/recommending products and letting you make your own decisions/think about what to buy. Very generous discount codes, and the products they sell are 🔥 too. Thank you!
June 14, 2022
Unprompted review
Reply from Otherside Cannabinoid Dispensary
Nice one Alice for this amazing review! This really is music to our ears as it's exactly what we hope we are doing! 💚
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