OutdoorGear UK Ltd Reviews 

150
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Excellent service. Ordered Max Trax mounting bolts on Thursday evening and they arrived this morning (Saturday) even though expected delivery was Monday. Just what I needed to get the job finished... See more

Rated 5 out of 5 stars

Great price - shirt was £19 cheaper than Craghoppers own site! AND ordered it at 3,30pm Thurs, confirmation email within 30 minutes, received 1st post Friday - and we live in the far North on Hadri... See more

Rated 4 out of 5 stars

Ordered a pair of hestra gloves which ended up to be out of stock (not updated properly on website). The team emailed me straight away and arranged sending a different size upgrading the delivery to f... See more

Rated 5 out of 5 stars

Ordered a Terra Nova tent on Friday at 2.15pm. Despatch email and DPD link received at 2.30pm. Delivered Saturday at 11.55am. That's 21 hours from order to delivery (Bournemouth to Leeds). I... See more

Company details

  1. Outdoor Clothing and Equipment Shop

About OutdoorGear UK Ltd

Written by the company

OutdoorGear is a family run business, which started back in 1906! We stock a wide range of outdoor equipment, skiwear, outdoor clothing, family tents, backpacking tents, camping equipment, walking boots and so much more - all at very competitive prices.

Whether you are summiting the Matterhorn, walking the dog, or heading away on the trip of a lifetime we are confident we will have what you'll need!

Our friendly customer service team are on hand to answer any queries and can provide personal equipment advice for your next trip.

Contact info

4.0

Great

TrustScore 4 out of 5

150 reviews

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4.0

All reviews

(150)

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Rated 5 out of 5 stars

Very fast delivery

Ordered just after the 3pm cutoff time for next day deliver but the item was sent out and still arrived the next day.

Also very thoughtfully packaged with the breakable item well cushioned by the other items

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

I ordered from OutdoorGear UK Ltd for Christmas. Unfortunately, my goods were damaged a few months later but thankfully were protected with a warranty. So, one quick phone call later, and this fabulous company had organised a free replacement for me with next day delivery. I cannot express my gratitude to them for their kindness, efficiency and good old fashioned honest service. I would recommend to anyone, and they will be first on my list for my next purchase. Thank you, and keep up the top notch service.

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great service, quick delivery

Bought some camping and hiking equipment. Had an issue with online payment that was resolved really quickly by a 2min phone call. Goods arrived next day, just what I needed at a good price!

May 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, I ordered 2 items and received my order the next day. There was an issue with their payment service which had prevented me from ordering and customer service were brilliant sorting it out for me. I bought a Gregory backpack at a great price and an exped pump bag, am very happy with both items and would definitely order from them again.

May 10, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

I was looking for a kanken jacket and found one on this website. I was initially put off by the site as it appeared rather dated and I had been caught out online previously with other companies. However, this was a fantastic site. The jacket was £50 cheaper than elsewhere. Arrived as described, good quality. Delivered within 24 hours with regular updates. Highly recommend this company and will use again.

April 8, 2022
Unprompted review
Rated 1 out of 5 stars

Wanted me to open my social media…

Wanted me to open my social media account to public for a pair of socks as I have pictures of my kids on there and wouldn’t open it up they blocked me because they think a sock competition is more important than child safety

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

Faulty wellies refunded immediately

I returned a pair of Hunter Balmoral wellingtons which had split after just six months. They didn't have a replacement pair in stock so offered a full refund. I was disappointed with the boots but can't fault customer services in rectifying the matter so promptly.

February 4, 2022
Unprompted review
Rated 2 out of 5 stars

Great at selling you stuff at…

Great at selling you stuff at reasonable prices and fast shipping.....
But if you encounter a problem FORGET IT.
You will have no response whatsoever.
I have a faulty tent , no joy with a response/contact with this company.

February 3, 2022
Unprompted review
Rated 5 out of 5 stars

amazing company

what a amazing company , i ordered a waterproof jacket ,on saturday afternoon and recieved the item on monday, easy ordering , loved the jacket, thankyou all at outdoorgear,

January 18, 2022
Unprompted review
Rated 5 out of 5 stars

Fast delivery & great prices

Ordered hunter wellies - they arrived within 36 hours and were significantly cheaper than anywhere else I could find. Will definitely be using again!

January 14, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I bought a lovely waterproof, insulated coat a year ago. The zip stopped working and they refunded my money. So friendly and helpful with suggestions and return label. Will definitely buy from them again and highly recommend them.

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding.

Outstanding.
I bought a coat at 4pm (as an emergency buy) and could not believe it when post man delivered next morning at 11.30 and had travelled some 275 miles.
Thank you for your outstanding customer service.

January 7, 2022
Unprompted review
Rated 5 out of 5 stars

Simply outstanding service and products!

I was a bit sceptical when I came across this site as I didn’t believe the prices and good displayed were genuine. I decided to give it a go and ordered some Hunter boots. I was impressed with the order process from start to finish and the email communication I received from Outdoor Gear UK. My product arrived on time and as described on the website. It was in a professional original packaging and was more than what I had expected. I have since ordered the socks to go with the boots and there also arrived within 2 days of me ordering, and were also in the original packaging. Outdoor Gear is now my go to place and I will definitely be using them again. I highly recommend them and it’s very good value for money and you won’t be disappointed! 5 star from me as that’s the limit, but very well deserved.

December 31, 2021
Unprompted review

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