Outdoorgear4u Reviews 

702
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Although I didn't receive my goods straight away due to their supplier, Outdoorgear4u were kind enough to keep me informed about what was happening and when my goods would be sent even sending me an... See more

Rated 5 out of 5 stars

Buying from Outdoorgear4U was the perfect experience. Easy to order on-line, easy to pay by credit card, good communications tellling me my order had been received, was on the way etc. Ordered on Sund... See more

Rated 5 out of 5 stars

Item arrived exactly as described and quickly via a good courier company who gave an hour slot on the day of arrival. Although we had to return the item due to our own error in ordering we had a full... See more

Rated 5 out of 5 stars

Ordered and paid in a simple process, and received a confirmation mail. A few days later the goods arrived as you'd expect. No delays or worries for days/weeks wondering if it was going to arrive.... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

For all your ski wear, ski clothing, ski jackets, ski suits browse the broad range at outdoorgear4u. Also offering camping tents, vango tents, sleeping bags, walking clothes and much more outdoor gear essentials, all at unbeatable prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

702 reviews

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4.7

All reviews

(702)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and quick delivery

Helpful on the phone. Sent the tent I ordered to arrive by the next day. Unfortunately, there was a small flaw in the tent (I don't blame outdoorgear for this) and when I phoned them, they immediately arranged for the courier to come back the next day with a replacement and to collect the damaged one. All round great service and a reasonable price

June 7, 2012
Unprompted review
Rated 5 out of 5 stars

very good & very helpful. they do what they say.

I ordered a tent & various other items. The e mail confirmation & tracking process was first class & delivery happened exactly as said, next day in a really accurate time slot. I then wanted to return the tent as a friend offered me one for free. The guy on the phone was really friendly & helpful & the return process easy as they picked the tent up. There was one item with a rip in it's carry case, which was replaced without any quibbles & the replacement arrived the next day. My refund for the tent went through Paypal as he'd said within 2 days. Excellent.

June 6, 2012
Unprompted review
Rated 5 out of 5 stars

great communication and fast delivery

I was very impressed with their level of service probably the best camping company I have used thus far . We needed our order by the end of the week for our trip away but there was no need to worry about it getting here in time it arrived within a couple of days with plenty of emails to let us know when it would arrive right down to the hour plus they were the cheapest i could find i cant recommend highly enough fab company

June 1, 2012
Unprompted review
Rated 5 out of 5 stars

excellent service!

I placed my order online after 2pm but needed next day delivery. I phoned to ask if this was possible and they were already packing my order to be sent out! I had forgotten a couple of things and the staff added them to my parcel and it was all received the next day. Even the delivery driver was really friendly! Excellent service which isn't seen often enough these days.

May 31, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent in every respect.

Product ordered late on a Saturday evening and was received on the Tuesday. You can't say fairer than that. Also really appreciated the fact that you can track your order and find the time to with in a 1 hour slot i.e. 10am to 11am that it will be delivered in. Fantastic.

May 25, 2012
Unprompted review
Rated 5 out of 5 stars

fab service

Great service, was contacted on same day of placing order as there was an issue with my order. Everything was sorted out with order and I received it within 48hours. Had e-mail to confirm day of delivery, chance to track parcel and e-mail to confirm an hour delivery slot.
Would use again

May 24, 2012
Unprompted review
Rated 5 out of 5 stars

Good service

Easy to order and arrived within a couple of days. I would be very happy to order again from this company.

May 22, 2012
Unprompted review
Rated 5 out of 5 stars

They supplied, they delivered; no drama; excellent service

We were interested in a Vango 450 Airbeam tent but their major (Scottish) retailer said they were not available... supply problems, etc and none with on-line suppliers... and tried to sell us another less suitable tent. However, an on-line check led to Outdoorgear4u who had them available in May so we ordered a tent. Dave rang the next day to clarify that they were due in mid May; did we want to cancel or wait? We waited, were kept well informed and delivery was made as advised on 16th May. We are delighted with the tent and the associated items we bought. The excellent links in the Outdoorgear4u website gave us confidence to buy and I have no hesitation in recommending this firm. Altogether, this was an excellent, no drama example of on-line shopping at its best.

May 21, 2012
Unprompted review
Rated 5 out of 5 stars

Very good and speedy delivery

It was quick and easy to order and it was delivered in good time and without any delays. You let us know what was happening at all times and delivered when you said at the time that was said excellent service and would definitely shop on line here again

May 21, 2012
Unprompted review
Rated 5 out of 5 stars

Great! Quick delivery!

This was the first time I used this company and will be telling my friends about it too. Ordered some camp chairs, one was out of stock so I got and e-mail and phone call about it asking me whether I want to swap for another option. This was sorted for me, delivery was quick and even the courier seemed friendly!

May 21, 2012
Unprompted review
Rated 4 out of 5 stars

Good communication but a short delay

I ordered a tent and rollmat from the website where both items were shown as in stock. I was contacted the following day to say that unfortunately the tent was out of stock but they were expecting some in soon. As I was due to be using it in the near future I contacted Outdoorgear4u to see when it would be arriving. The response I received was helpful, courteous and, most importantly, quick. Sure enough within 10 days or so the tent was with me on the date they said it would be.

A helpful company with good customer service. I would buy from them again.

May 21, 2012
Unprompted review
Rated 5 out of 5 stars

brilliant company, no problems

Bought a hat for my grandson, great price, very fast delivery, hat was perfect, I will buy a lot of my outdoor gear from this company as their prices and service are second to none.

May 17, 2012
Unprompted review
Rated 5 out of 5 stars

Great product, efficient service!

I suddenly realised with 2 weeks to go that my son needed a sleeping bag for his D of E expedition (bronze level). I wqas able to find the D of E recommended one on your website. I odered it and arranged the standard first class delivery. My bag arrived promptly 2 working days later. Would definitely recommend you to my friends as I was impressed with your range of products, prices and efficient delivery.

May 17, 2012
Unprompted review

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