I needed a replacement tube for my air awning. A Google search brought up Outdoor world Direct. Their price was good, ordering was straightforward, I was kept informed throughout and delivery was fas... See more
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Review summary
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Reviews shaping this summary
Ordered with Outdoor World Direct a few times now and cannot find any fault with them at all. When a pre ordered item had not come in yet, I was contacted to be informed and was updated regularly. Als... See more
These people are awesome! I placed my order on Thursday morning and the tent arrived the very next day. They even included a groundsheet and a tent repair kit in the bundle. I bought the Vango Sierra... See more
Great experience with super fast delivery [even though I paid extra] as it arrived next day. Originally spoke with staff member an hour before placing order to ascertain stock levels and how quickly i... See more
Company details
Written by the company
Providers of camping equipment, tents, drive away awnings and caravan awnings. We have a large showroom open to the public in Ossett, Yorkshire. We also have a great website jam packed with great outdoor products from brands such as Vango, Outwell, Outdoor Revolution, Coleman, Campingaz and Quest. Whether you are looking for a lightweight backpacking tent or a large family tent, we have an array of options to suit your budget and purpose. We have over 22 years trading experience, and we consider ourselves experts in our field, with great after-sales care.
OutdoorWorldDirect Details
Written by the company
- Free UK Shipping
- We offer free delivery to UK Mainland on orders over £50, terms and conditions apply as some postcode are restricted.
- EU Shipping Available
- We now ship to over 20 European countries, simply check the website for details.
- Great Brands
- We stock the finest outdoor brands on the market - Vango, Outwell, Coleman, The North Face, Didriksons, Regatta, Robens and many more.
- Great Customer Services
- We think our after sales service is one of the best in the industry, if not the best! If you have a problem with your order, simply give us a call on 01924 265457 and we will do our best to help.
Contact info
Unit 7 Roundwood Industrial Estate, WF5 9SQ, Wakefield, United Kingdom
- 01924 265457
- info@outdoorworlddirect.co.uk
- www.outdoorworlddirect.co.uk
4.9
Excellent
8K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I pre ordered an item.Having paid and…
I pre ordered an item.Having paid and waited for it the wrong item was delivered.It hadn’t been checked before being sent out.The item I ordered is no longer available apparently.I then had to wait in for the wrong item to be picked up.I’m waiting for a refund presently .The original order was placed on 27th June .
July 20, 2026
Reply from Outdoor World Direct
Hi Jane
I am sorry to hear you had a bad experience with us
We did suffer an inventory issue with this table with our supplier, and we did work hard to source more of them, but it was a difficult situation as the supplier we use for Zempire no longer represents or distributes that brand.
I did check and see the table you received was collected today, therefore, I have refunded your account
I do hope you can shop with us again, as you will see from our strong reviews, your experience does go against the grain of our usual level of service.
Apologies for any inconvenience caused
Kind regards
David
OWD
Had a great selection of gear
Had a great selection of gear, having awnings already set up really helped confirm my choices.
Staff were great too.
I’ll come back for sure.
July 15, 2026
Quick, Easy and rapid delivery
Great shopping experience, ordered something online. Website easy to navigate and checkout process was simple.
Order turned up much much sooner than estimated so very speedy and fantastic service.
Competitive and fair pricing.
July 17, 2026
First time I have used Outdoor World
First time I have used Outdoor World, discovered them by searching the net.
Ordered my items online, quick, easy and competitive prices, items delivered in a couple of days.
Great company, great products, great service.
I would highly recommend
July 23, 2026
Unprompted review
Great experience with super fast…
Great experience with super fast delivery [even though I paid extra] as it arrived next day. Originally spoke with staff member an hour before placing order to ascertain stock levels and how quickly items could be delivered. Not yet used the items so unable to comment on those yet. Price wise, similar to competitors.
July 17, 2026
Great product just as described…
Great product just as described delivered in centre of time window
July 17, 2026
Great service and customer care second…
Great service and customer care second to none .
July 16, 2026
Fast delivery great product.
July 14, 2026
New awning that was very good value…
New awning that was very good value with excellent service provided. Thank you.
July 13, 2026
Delivered in a timely manor and the…
Delivered in a timely manor and the delivery driver carried it to my doorstep
July 13, 2026
Item processed and delivery time very…
Item processed and delivery time very good. Would use again. Thanks
July 13, 2026
Great service from Outdoor World…
Great service from Outdoor World Direct. Our delivery came very quick with no issues.
July 13, 2026
Fast delivery and the correct product.
July 13, 2026
Good item, price & delivery
Quality item sold at a very good price and with quick delivery what more can you ask for.
July 15, 2026
Helpful and knowledgeable staff
July 15, 2026
Love this place every one is so…
Love this place every one is so helpful. Massive thumbs up from me.
July 12, 2026
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