Outlook Property - Stratford Reviews 2

TrustScore 3.5 out of 5

3.7

2 Romford Road St. Johns House, E15 4BF Stratford, GB


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  • 2 Romford Road St. Johns House, E15 4BF, Stratford, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 1 out of 5 stars

Poor and unprofessional management team

Outlook property management team (Stratford) has been very poor in responding to the requests and handle requests to address problems related to the flats they charge full fees to manage. Well, they are good at delaying and playing balls around, pretending they were doing the work but in fact did not and is constantly failing to communicate to both the tenants and landlords in timely manner. Poor value for money.

July 8, 2022
Unprompted review
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Reply from Outlook Property - Stratford

Dear Naomi,

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team

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