Outpost Workshop Reviews 474

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like branding irons are well-made, robust, and produce clear, crisp results. Many appreciate the craftsmanship and the excellent service received, highlighting the company's ability to reproduce intricate designs perfectly and provide helpful advice. However, some customers experienced issues with their orders and delivery. A few reported that their orders were not delivered or were significantly delayed, with some mentioning a lack of communication regarding these delays. There were also isolated instances of faulty electric heater units and incorrect sizes being delivered, as well as concerns about inadequate packaging for some products.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praised the excellent quality and... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality and... See more

Order

Users describe ambiguous interactions with order. Many customers report significant delays, with some waiting... See more

Service

Clients share positive opinions on service, praising the excellent service, promptness, and personal touch.... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers experienced prompt and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant!! This is the second branding iron I’ve had done, but this time - I went for the electric version which is so much easier and the results are more consistent. My new design came o... See more

Rated 5 out of 5 stars

My father ordered a custom branding iron to use with some of his woodwork and he was VERY impressed. The quality was fantastic and the result was exactly what my father was hoping for. He said it is s... See more

Rated 5 out of 5 stars

The custom cut branding set and the stock letter and number set are made very nicely and packaged very well. I am extremely pleased with the results so far. I was surprised to see they are made of bra... See more

Rated 5 out of 5 stars

Ordered stamps for burning my logo into my wooden products ( Beautiful Wooden Things) Stunning quality. Obvious pride taken in workmanship. Would highly recommend


Company details

  1. Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

474 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great product

Great product. Sent in my pictures of what I wanted. Branding stamp & electric heating handle came within two weeks. Branding iron is great,really well made & good quality.

October 3, 2025
Rated 5 out of 5 stars

Absolutely brilliant!

Absolutely brilliant!! This is the second branding iron I’ve had done, but this time - I went for the electric version which is so much easier and the results are more consistent. My new design came out perfect, I could not be happier - it looks awesome!!

September 18, 2025
Rated 5 out of 5 stars

Great Branding Iron

Good communication with Outpost Workshop. I received the branding ironing a few days ago and it was just what I required. It's already been put to good use.

September 8, 2025
Rated 5 out of 5 stars

Excellent leather stamps

The stamps are really excellent. They look beautiful in their box and, more importantly, produce crisp and stylish results. Professional quality and highly recommended.

August 16, 2025
Rated 5 out of 5 stars

Great as usual

Great as usual! This was my second time ordering a branding iron from Mike, my first one which is several years old is still in top shape I just choose to change my logo.

August 20, 2025
Rated 5 out of 5 stars

Custom Branding Iron

My father ordered a custom branding iron to use with some of his woodwork and he was VERY impressed. The quality was fantastic and the result was exactly what my father was hoping for. He said it is so lovely to find people that still hold craftsmanship high and provide a brilliant service in a ‘throw away’ age that we live in. Thank you so much for making him so happy.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome

Well made and delivered on time. Quality of machining is excellent. Leaves a clear crisp mark in the leather.
Excellent.

July 30, 2025
Rated 3 out of 5 stars

The product was good but packing was…

The product was good but packing was woeful.

Considering how much we paid for a personalised product, the packaging was not sufficient. The product barely fit in the too small envelope that didn't have enough padding to protect the wooden handle. When it arrived the product was peeking out of the top but fortunately there was no damage.

July 17, 2025
Outpost Workshop logo

Reply from Outpost Workshop

Hi Joanna, thanks so much for your feedback. I'm glad to hear you were happy with the item, but I'm sorry the packaging wasn't sufficient this time.

I’ve sent thousands of these items safely in the same packaging without issue, but I completely understand your concern given that it fell short this time. I try to keep packaging minimal so more of the cost goes into the product itself. The brass stamp/iron is always packed very securely, which is the most valuable part and the part susceptible to damage during transit.

It's worth noting if there's ever damage during delivery I will always make it right and replace any affected parts.

Kind regards,
Mike

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