Your rep John was excellent, he explained everything very well with nothing rushed. lf I have no claims in three years its then l will have a real experience of how l was treated, in the meantime l w... See more
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OUTsurance DAC trading as OUTsurance is regulated by the Central Bank of Ireland. We provide comprehensive, value-for-money car & home insurance to Irish consumers and are pioneering the concept of insurance cashback - the OUTbonus!
Contact info
2nd floor, Building 3, The Campus, Cherrywood Business Park, D18 TF72, Dublin, Ireland
- (01) 512 6200
- www.outsurance.ie
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Replied to 100% of negative reviews
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I dealt with Ross and he was fantastic…
I dealt with Ross and he was fantastic from start to finish. It was so refreshing to speak to someone over the phone. Excellent price and I will definitely be recommending
Car Insurance Renewal
While looking for quotes for car insurance renewal OUTsurance were the only company to ring me back.
Their representative Paul was very courteous and knowledgeable.
He answered all my questions and explained all aspects of my insurance cover.
I would have no hesitation for anyone to contact OUTsurance for an insurance quote
Efficient and a good price
The beautiful young lady who sold me…
The beautiful young lady who sold me the policy...
That was the great experience
Wonderful Customer Service - The person who managed my car insurance…
The person who managed my car insurance quote was excellent at her job. She has fabulous customer service skills, there was a huge number of questions so the call took awhile. But she had enough patience to get to the end of the call with a quote that was less than my current car insurer had sent me.
Direct and to the point
Direct and to the point, courteous personnel wh worked to get the best deal.Happy with the quotation
The lady who spoke to me on the phone…
The lady who spoke to me on the phone was extremely helpful
Great phone agent
Great phone agent. Reasonable rates. A painless experience if you have your info to hand.
Very friendly and helpful staff
Everything about the policy was explained in great detail.
Fast and easy
300 quid more expensive then my current…
300 quid more expensive then my current insurance provider... eh no thanks!

Reply from OUTsurance Ireland
The customer satisfaction manner in which.I was dealt with as…
The manner in which.I was dealt with as a customer was very good and efficient.
Dylan made it really easy
Dylan made it very easy and was very helpful, requested a call back due to waiting for wages for payment and was no problem, also saved me a lot of money on my premium
Bottom line ' value for money'
Your rep John was excellent, he explained everything very well with nothing rushed. lf I have no claims in three years its then l will have a real experience of how l was treated, in the meantime l will have car insurance to consider next summer andbl will see how OUT treats me then. Thanks.
Harry was exceptional
Harry was exceptional. So helpful and explained everything thing very clearly. Absolute legend, will be referring on anyone I know who is renewing their insurance to him and the Outsurance team!!
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