OUTsurance Ireland Reviews 

11,315
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 8,428 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being extremely helpful, polite, and professional when discussing policy details and answering questions over the phone. Many people also appreciate the competitive pricing and the substantial financial savings achieved on their policies compared to previous insurance providers. Some reviewers were not happy with response times, noting that getting callbacks, receiving policy documents, or securing quotes took a bit longer than expected. A few consumers additionally mentioned having to repeat information already provided or experiencing minor communication delays during the entire setup process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as polite, friendly, and... See more

Price

Clients share positive opinions on price, consistently reporting competitive quotes and significant savings... See more

Customer service

Customers report extremely positive experiences with customer service, praising staff for being friendly,... See more

Service

Consumers find service to be positive and consistently report helpful, efficient, and professional assistance... See more

Value for money

People report positive experiences with value for money, highlighting significantly lower prices compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your rep John was excellent, he explained everything very well with nothing rushed. lf I have no claims in three years its then l will have a real experience of how l was treated, in the meantime l w... See more

Rated 5 out of 5 stars

Hi I tried outinsurace as my sister had used them and they advertised on tv ,, strange the people always say they saved €250 etc on car insurance,, I had already had my car insurance so I... See more

Company replied

Rated 5 out of 5 stars

The person who managed my car insurance quote was excellent at her job. She has fabulous customer service skills, there was a huge number of questions so the call took awhile. But she had enough patie... See more

Rated 5 out of 5 stars

Called recently to enquire about car insurance. The agent i spoke to was so friendly and professional. Got a fantastic quote which came in alot less that my previous provider. Everything was emailed t... See more

Company replied


Company details

  1. Insurance Company

Written by the company

OUTsurance DAC trading as OUTsurance is regulated by the Central Bank of Ireland. We provide comprehensive, value-for-money car & home insurance to Irish consumers and are pioneering the concept of insurance cashback - the OUTbonus!


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(11,315)

8,105 reviews in the last 12 months

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Rated 5 out of 5 stars

Car Insurance Renewal

While looking for quotes for car insurance renewal OUTsurance were the only company to ring me back.
Their representative Paul was very courteous and knowledgeable.
He answered all my questions and explained all aspects of my insurance cover.
I would have no hesitation for anyone to contact OUTsurance for an insurance quote

August 6, 2026
Rated 5 out of 5 stars

Dylan made it really easy

Dylan made it very easy and was very helpful, requested a call back due to waiting for wages for payment and was no problem, also saved me a lot of money on my premium

August 6, 2026
Rated 5 out of 5 stars

Bottom line ' value for money'

Your rep John was excellent, he explained everything very well with nothing rushed. lf I have no claims in three years its then l will have a real experience of how l was treated, in the meantime l will have car insurance to consider next summer andbl will see how OUT treats me then. Thanks.

July 29, 2026
Rated 5 out of 5 stars

Harry was exceptional

Harry was exceptional. So helpful and explained everything thing very clearly. Absolute legend, will be referring on anyone I know who is renewing their insurance to him and the Outsurance team!!

August 6, 2026

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