Love, love, love Owen Drew! The new Christmas scents are fabulous and every bit as luxurious as your stable products. I’ll be stocking up and gifting them. Also, highly recommend them as excellent,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot recommend Owen Drew enough! I found them online and have been ordering ever since. Not only are the scents beautiful, but tailored to suit mood rebalance needed.... ie Calm. Or my personal... See more
I can’t recommend Owen Drew highly enough, the scents are absolutely lovely and my house smells amazing. The products are high quality they look nice and a couple of sprays of the room mists will easi... See more
My first experience with Owen Drew will definitely not be my last. I wanted a gift for someone who'd suffered a bereavement, and saw Owen Drew candles recommended. I emailed to ask if a gift note coul... See more
Company details
Written by the company
Multi Award-Winning British Fragrance House - Scented Candles, Luxury Soaps, Bath Oils, Perfumes and more. As featured in VOGUE, Forbes. BBC One Dragons' Den Winning Pitch 2021
Contact info
Wirral Point, 132 Claughton Road, CH41 6EY, Birkenhead, United Kingdom
- info@owendrewcandles.com
- www.owendrewcandles.com
4.8
Excellent
2K reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautifully wrapped
Beautifully wrapped, quick delivery - great company to deal with
December 1, 2025
Have made many orders from Owen Drew
Have made many orders from Owen Drew, every time it’s an easy process and the products are of exceptional value.
November 29, 2025
Great products
Great products, always great customer service. Calm spray is my favourite
November 30, 2025
Fantastic fragrances
Quick delivery, easy to order, special offers, fantastic seasonal fragrances that do not smell cheap, lots of matching products. Easy to keep buying.
November 28, 2025
Good selection of products at reasable…
Good selection of products at reasable prices have had no problems would recommend.
November 28, 2025
Lovley stock to choose from make lovley…
Lovley stock to choose from make lovley xmas presents as my daughter in law loves your stuff so not stuck on what to buy her delivery great and well packaged many thanks x
November 22, 2025
Wonderful Christmas displays
Wonderful Christmas displays in store. Bought 1843 room spray, my 4th bottle!🎉 I also bought Original perfume, my 4th bottle!🎉 Do i need to say more😄Except to Recommend both of the above, pop in and see for yourself. Christmas is happening at Owen Drew!🎉😄🌲🎉
November 21, 2025
Amazing Owen Drew Products
Love the products that Owen Drew offer. I have ordered a couple of candles, a room spray and melts. They all smell amazing, the fragrance really lasts a while, making your rooms smell wonderful. I have recently tried the room spray (Joy) it has a gorgeous smell, not too overpowering and great for this time of year.
November 15, 2025
Shopping without stress.
My order came within 4 days. For this time of year this is excellent. Shopping
November 18, 2025
Lovely presentation
Lovely presentation but disappointed in the scent. Felt it didn’t smell Christmassy
November 16, 2025
I love all the Owen Drew fragrances…
I love all the Owen Drew fragrances with Calm being my absolute favourite, it’s just gorgeous!
November 2, 2025
A little hiccup with the delivery of my…
A little hiccup with the delivery of my order but this was quickly put right by the staff who apologised for the issue and sent out a duplicate order. How’s that for a 5 star service. I have complete confidence in not only the product but the customer service offered by Owen Drew. You’ve got my vote.
October 31, 2025
Amazing candles which smell incredible…
Amazing candles which smell incredible and very quick online delivery and packaged beautifully. I will certainly be ordering again
November 6, 2025
Poor service
Ordered wax melts and paid £5.99 postage (shocking as the item is only small) and despite paying a hefty postage fee the item has still not arrived a week later. Poor service.
November 5, 2025
Reply from Owen Drew England
Hi Angela,
Thank you for taking the time to leave a review, I am sorry to hear that the service has not been what you expected, this is certainly not how our service normally is.
Our postage is based on size and weight and sadly the melts are too wide to be classed as anything less than a small parcel, which we agree is frustrating. Please may I ask that you email info@owendrewcandles.com and a member of our team will help locate your missing parcel and help fix this poor service.
Looking forward to hearing from you,
Kind regards,
Mike
EXCELLENT
Excellent quality( as always) from a local business that puts the customer first.forget about the rest OWEN DREW is the best
November 1, 2025
Returning customer
Returning customer. Just absolutely love their products.
Quick delivery and packaged securely.
October 31, 2025
Love their products - real treat
Wonderful products. Love their soaps. Purchased gorgeous diffuser for bedroom. Bliss
Super luxury. I have received so many compliments from friends about gorgeous smell in our house.
Will be back for more x
October 31, 2025
The smell of these products are the…
The smell of these products are the best. Always shop Owen Drew.
October 22, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.