i paid for plushy october of 2025 and i still have not got it. the also let me pay for plushys that was not even able to buy anymore, is dumb i still can and the don't show to me is not possable to bu... See more
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See what reviewers are saying
Absolutely terrible behavior. Ordered two plushies AND express shipping for 70+ dollars but still nothing. I ordered them over 3 weeks ago and they still have not even been shipped. I tried contacting... See more
It's a gamble. There are no clear delivery dates and no guarantee that you'll ever receive your item. The worst it the support - all you have is an email address that may reply in a week or two, somet... See more
We ordered Christmas gifts for our son which we were hoping would arrive in time for Christmas. With major shipping delays and the items being shipped internationally to Canada, we had to contact Owna... See more
Company details
Information provided by various external sources
We're a full service clothing company that designs, manufactures, and prints premium clothing for popular Twitch and YouTube broadcasters.
Contact info
Awesome support!!
man, these guys are awesome on customer support. got back to me within an hour! crazy! they helped perfectly with no arguments.
May 29, 2020
Unprompted review
Absolutely great customer service
Absolutely great customer service! I ordered 3 plushis from pelo and one arrived without an arm so they sent me a new one. And very friendly and fast responses to all my emails. I was quite skeptical since I ordered from overseas but they were very kind and informative and helped me throughout the whole procedure! Big ups to pelo and ownaj! :)
April 26, 2020
Unprompted review
Love my plush
Love my plush! It arrived fast and already bought another from Pelo!
January 28, 2020
Unprompted review
Ordered two items
Ordered two items. Only got one - the cheaper of the two - and they won't answer my emails so I can't even sort it out. I was so excited for the product, too.
December 31, 2019
Unprompted review
I ordered an item on 10/26/2019
I ordered an item on 10/26/2019, order number 49301, but till now it was not shipped and you are not answering my emails. I need my money back.
December 22, 2019
Unprompted review
Does not respond
Does NOT respond to customers. They’ve been paid for expedited delivery but nothing. After three emails and no reply it’s just unacceptable.
December 20, 2019
Unprompted review
Why is here no rating ?
Why is here no rating ?
Exellent Merch.
Fast Delivery and Great Support.
October 14, 2019
Unprompted review
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