This is a true SCAM. Trial period $1.00 using a virtual one-time use card. Ownerly not given physical card number and a $37.99 charge attempted. Ownerly appears to use the darkweb to obtain credit ca... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Today I paid ownerly 1.00 on the promise to deliver information on my property. Not only could they not tell me what year it was built (1919) nor could they tell me who lived in these rooms, but the... See more
Company replied
This is such a waste of money. I am really disappointed. I have owned many properties (homes). I found every home with the exception of one had no information available. This was a waste to me becaus... See more
Company replied
If I ca give minus star I would, they kept charging me for the rest of the year after the subscription ended I belive I did cancel it, but was not canceled and I was charged for a whole year without m... See more
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Company details
Written by the company
Ownerly.com helps you search homes and learn more about them. Ownerly puts home value data and insight in your hands, giving you the tools you need to help you manage your largest asset. Get insights on your home estimate and nearby property values, using the same values mortgage brokers and real estate professionals use.
Contact info
United States
- support@ownerly.com
- www.ownerly.com
1.8
Poor
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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They have absolutely nothing
They have absolutely nothing, granted its only % dollars, but i searched 8 different properties in Newport Beach and Irvine CA, and they had nothing. they just took my money, and wasted my time.
January 24, 2026
Unprompted review
Reply from ownerly.com
Hi William,
Thank you for taking the time to share your feedback with us.
Please know that all your successful search results are automatically saved in your recent report tab inside your account. Were you able to check on them?
We were able to locate your account and upon further checking, we see that you were able to run the reports successfully.
Once you are signed in, you can go to the Account > Settings page you should see a list of recently searched addresses. Click on the address that you want to view.
Additionally, if you are unable to locate a data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
If you need additional assistance please don't hesitate to contact us at support@Ownerly.com.
This site is nothing short of a thief
This site is nothing short of a thief. I have tried for months to cancel my account but yet they continue to steal a monthly fee from me. Stay far away from this site if you can.
January 19, 2026
Unprompted review
Reply from ownerly.com
Hi Dylan,
Thank you for taking the time to share your feedback with us.
Please share with us the email request to cancel your account. We will be more than happy to investigate your prior request to cancel. Ownerly wants our customers to be aware of the billing prior to creating an account with us.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
We were able to locate your account, the account is now canceled and details about the refund has been sent to the email address on file.
If you have any questions please feel free to contact us at support@Ownerly.com.
I too was billed a week later after…
I too was billed a week later after requesting the same day that I signed up and canceled. I called the company and also emailed them but was still billed. They never even acknowledged my email with a response. So, how do I proceed if they don't answer their phones or
emails? BBB? I would give them no stars but that is not an option.
January 16, 2026
Unprompted review
Reply from ownerly.com
Hi Trish,
Thank you for taking the time to share your feedback with us.
Based on your review it appears that you may have signed up for our 7 day trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
We would like to investigate this further, however we could not locate an account under your name.
Please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
NO INFORMATION ON THE SEARCHED ADDRESS!
After typing a complete address, the site went running, simulating is was retrieving informations for the property.
Then started collecting my personal information, and after that showed me trial payment options of $1.00 and $5.00 (just trial options) to download their complete report. I opted for the $5.00 one, and payed with Apple pay. Only then I was able to hit the download button, to get that one report. The answer was NO INFORMATION ON THE SEARCHED ADDRESS! Lost $5.00, and confidence on ownerly.com !!!
January 14, 2026
Unprompted review
Reply from ownerly.com
Hi Mark,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that you weren't able to locate the information you are looking for.
The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.
If you are seeing no results for your property search, please first check to see that you have entered the address correctly. If you were trying to search an apartment or suite, please try searching without the apartment number to return any data we have about the building. If we do not have any results for a property, we do not currently have any data for the address you searched. We are continuously adding to our database to be able to return data on more properties and improve the information we provide.
Rest assured, the account was canceled and refunded.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
Did not cancel my subscription the…
Did not cancel my subscription the first time I asked it to be. Charged me for a full year before actually getting through to someone to finally cancel it. And only refunded me 2 months.
January 1, 2026
Reply from ownerly.com
Hi There,
Thank you for taking the time to share your feedback with us.
We completely understand your concerns regarding the account. Please share with me the email request to cancel your account. We will be more than happy to investigate your prior request to cancel.
Ownerly wants our customers to be aware of the billing prior to creating an account with us.
Prior to signing up for our 7-day trial, it is required to review and agree to the terms and conditions and privacy policy. Therefore, each customer agrees to the terms of our service which includes instructions on how to cancel the trial.
Please note that our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms.
However, Ownerly prides itself on understanding our customers' concerns. We have already issued a total refund of $69.98.
We issued this refund in an act of good faith based on your expressed circumstances. Ownerly is unable to issue any further refunds on this account.
If you have any questions please feel free to contact us at support@Ownerly.com.
Reply from ownerly.com
Hi Andrea,
Thank you for taking the time to share your feedback with us.
We were able to locate your account using the information provided.
The account was created on 12/06/25 with our $1.00 7-day trial. Upon further review, it appears that the charge has already been posted before we received your cancellation request.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
Moreover, your Ownerly account has been suspended because we detected either suspicious activity, activity that fell outside our Terms of Service, or received an alert from your financial institution.
Ownerly suspended the account for your protection; recent charge amounting to $37.99 have been returned to your credit card.
If you have any questions please feel free to contact us at support@Ownerly.com.
The couple aderess I looked up had no…
The couple aderess I looked up had no history on them!
December 10, 2025
Reply from ownerly.com
Hi there,
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear that you're having trouble locating the information you're looking for.
The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.
If you are seeing no results for your property search, please first check to see that you have entered the address correctly. If you were trying to search an apartment or suite, please try searching without the apartment number to return any data we have about the building. If we do not have any results for a property, we do not currently have any data for the address you searched. We are continuously adding to our database to be able to return data on more properties and improve the information we provide.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
I have Never signed up for anything
I have Never signed up for anything! I’m being charged $35.00 a month. Didn’t even know I had this. Then they want $5.00 to solve my problem???
December 11, 2025
Unprompted review
Reply from ownerly.com
Hi Cindy,
Thank you for bringing this to our attention.
We completely understand your concerns regarding the account. Ownerly wants our customers to be aware of the billing prior to creating an account with us.
When signing up for our services the terms and conditions in addition to the privacy policy are required to be agreed to prior to signing up. Each customer must agree to these terms before successfully creating the account. This way our customers confirm they are fully aware of the charges including the date to cancel the trial.
Our subscriptions are not based on usage; they are recurring subscriptions that will continue to renew until a customer cancels as stated in the agreed terms. Our records do not indicate a previous request to cancel the account, in this event the account continued to renew as stated in the agreed terms.
Moreover, we were able to locate your account using the information provided. Please be assured that your subscription has been cancelled and a refund has been issued. Additional details has been shared to the email address associated with your account.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
Reply from ownerly.com
Hi Connie,
Thank you for your 5-star review!
We are pleased to hear that we were able to provide all the information you needed.
If you have any questions please feel free to contact us at support@Ownerly.com.
If I could put zero I would
If I could put zero I would. This company will steal your money and then have the hardest time trying to get it back and get a subscription you never agreed to cancel. They have scammed my Mon out of over 500.00 and I'm still trying to cancel it.
December 10, 2025
Unprompted review
Reply from ownerly.com
Hi Melissa,
Thanks for reaching out and apologies for any confusion or inconvenience.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
We offer multiple hassle-free ways to cancel your account. You are able to cancel online, through email, or live chat.
Moreover, we would like to further investigate on this matter. However, I was unable to locate an account associated with the information you provided. Can you please provide the member ID or the full name and email address that is associated with this account?
Please email us at support@Ownerly.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
I did just not for me. not get the complete information…
I did not get the complete information that I wanted. A monthly deduction which I wasn’t using your site.
November 28, 2025
Reply from ownerly.com
Hi Frances,
Thank you for bringing this to our attention.
We are sorry to hear that you weren't able to locate all the information you are looking for.
Please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
Moreover, we were able to locate your account using the information provided. Please be assured that your subscription has been cancelled and a refund has been issued. Additional details has been shared to the email address associated with your account.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
This company is deceptive.
This company is very deceptive. After a small fee. The monthly fee rose to $41, for total of over $600. No calls or notifications,very unprofessional.
Lesson learned. A rebate would be nice.
November 29, 2025
Unprompted review
Reply from ownerly.com
Hi Marlin,
Thank you for taking the time to share your feedback with us.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
Since our service operates on a subscription model, we do not send monthly reminders about upcoming charges. All pricing and billing information is clearly stated on the signup page, which must be reviewed and accepted before creating an account.
Furthermore, we are unable to locate your account using the information provided.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
Scammers
I was alerted by my bank that a company named Ownerly LLC was attempting to charge $34.95 and it wanted to know if this was a legit obeys charge and I told them I’d never even heard of it . I looked it up only to see that it had scammed many other unsuspecting people . I wrote the BBB because I was worried and wanted to report it and b the V company replied that I had set up an account ! I have never even heard of it ! I a neither buying nor selling a house. I receive a monthly market report from Zillow that tells me everything I might want to know about the home I own so why would I pay an outlandish sum of money to this company for something I already know ? I am
So angry about this and now need to spend an inordinate amount of time canceling cards etc because of this . I’ve b asked them how exactly this came about but they won’t answer the question. I’ve also asked them to remove my information from their system and not sell my B inform sell my information but they have yet to assure me. From what I can tell , this company makes its money by having people pay $1 for a report , having them without their knowledge agree to a recurring subscription and then sell their information without their knowledge . Horrible .
November 20, 2025
Unprompted review
Reply from ownerly.com
Hi Harriet,
Thank you for reaching out and allowing us the opportunity to resolve this for you.
Ownerly is a leading home valuation site, Ownerly helps consumers make the most of one of life's biggest investments. Whether you are a first time buyer, or a long time owner, homeowners tend to miss out on the opportunity to optimize on the value of their home. Your home is your largest asset, and it’s vital to make sure you are taking advantage of every opportunity to maintain and increase their home value. All searches are run by you in your account, once you sign up for an account.
We were able to locate your account with only an upfront payment of $1.00 and your conversation with our email support using the information provided.
Please know that we do not create an account in behalf of our customers.
All accounts are created on the users end.
Additionally, we have matched all identifying details against the account.
Full name, email address and phone number match.
When signing up for our membership we address that the information provided is solely for the purpose of creating the account, this information is not sold to a third party.
Furthermore, please be assured that the account was canceled and refunded with $1.00. No further charges reflected.
If you have further questions, please email us at support@Ownerly.com.
Scammers
This company is not transparent or trustworthy. They flat out lie about free features.
November 21, 2025
Unprompted review
Reply from ownerly.com
Hi Debra,
Thank you for your time leaving us your review.
Could you tell us where you saw that we offered a free service? Would you be able to provide a link or screenshot of what you saw so we can investigate it?
Ownerly's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.
Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for Ownerly.
If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.ownerly.com/lp/78192a/6/subscribe
Please feel free to email us at support@Ownerly.com and we'd be more than glad to assist you.
Clean concise and to the point!
November 12, 2025
Reply from ownerly.com
Hi Larry,
Thank you for your 5-star review!
We’re glad you found the experience clean, concise, and to the point.
If you have any questions please feel free to contact us at support@Ownerly.com.
I wanted to find the history of my…
I wanted to find the history of my home. I paid $1 for a trial subscription. I never got the info and found out that I was being charged $40/month as an unneeded subscription.
I consider this a complete ripoff. Shame on them
November 18, 2025
Unprompted review
Reply from ownerly.com
Hi Daniel,
Thank you for taking the time to share your feedback with us.
We're sorry to hear that you're having trouble locating the information you're looking for.
If we don't have a data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
Furthermore, we are unable to locate your account using the information provided.
Please provide to us your account's information by emailing us at support@Ownerly.com so we can further assist you.
Information in April was different…
Information in April was different Before I paid off my Mortgage To the information After But acceptable.With 6 days left on the Trial My E mail, and Password were not working anymore
November 6, 2025
Reply from ownerly.com
Hi Jeffery,
I'm sorry to hear you ran into any inaccurate information in your reports.
The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. We are dependent upon the data that has been made digitally available by county records and other public sources. If specific updates to your property was not recorded with the municipal office it is possible that the data may be unavailable to us.
Our data partners calculate estimates off their Automated Valuation Models (AVMs), which should not be used in lieu of a specific, live, on-site appraisal. You would need to have a physical appraisal partner who would go to the property and appraise it. Ownerly data is a great point of departure, but many variables exist in home valuation and we cannot guarantee that data sources will always be fully complete, accurate or predictive of actual sales and costs.
If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
If you have any additional questions, please feel free to contact us at support@Ownerly.com.
I tried to cancel my subscription over…
I tried to cancel my subscription over 1 year ago - I used your service once and was charged over $1,000 through your subscription
November 10, 2025
Reply from ownerly.com
Hi Shawn,
Thank you for bringing this to our attention.
We do apologize for any confusion or inconvenience this may have caused.
Could you please share how you initially requested to cancel the account? We will be more than happy to investigate your prior request to cancel.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
I was able to locate your account using the information provided. Please be assured that your account was canceled and you will no longer be billed moving forward.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
After 1st info request
After 1st info request, was not able to obtain info on other properties via app. App for me was user unfriendly.
Don't bother me any further.
October 30, 2025
Reply from ownerly.com
Hi Wayne,
Thank you for taking the time to share your feedback with us.
Please know that all your successful search results are automatically saved in your recent report tab inside your account. Were you able to check on them?
If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.
We were able to locate your account, please be assured that your account was already canceled.
If we can provide any further assistance, please feel free to email us at support@Ownerly.com.
Great Customer Service
I had tried to cancel my subscription but seemed unable to do so until I talked with a nice CSR who cancelled my order and also gave me a refund of one month's cost.
October 14, 2025
Reply from ownerly.com
Hi Linda,
Thank you for your 5-star review!
We want to ensure you that our customers are our top priority and providing exceptional service is what we always aim to deliver.
If you have any questions please feel free to contact us at support@Ownerly.com.
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