North Oxford MINI Reviews 

175
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service from Sarah who helped me to get an Electric Countryman on the Motability scheme for my daughter! Sarah was very helpful and patient with me as I’d not driven an automatic car before le... See more

Rated 5 out of 5 stars

Honestly, the best car dealership I have ever dealt with. Friendly, helpful people who listened to me and provided an excellent service.

Company replied

Rated 5 out of 5 stars

Rhys was a tremendously patient with two dithering old fogeys, as we hummed and hawed over a new Mini Countryman. Turns out cars have come on a long way in the last few years! He, and Ricky in his ab... See more

Company replied

Rated 5 out of 5 stars

Just collected a new Clubman and am really pleased with the service from North Oxford Mini. Rhys was extremely helpful and patient, finding us the perfect nearly-new model and letting us make our mind... See more

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4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

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4.7

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(175)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Mini sale

Sold my mini to Sid and very happy with the professional service. Roger came to collect it and he couldn’t have been more friendlier and helpful. Thank you

December 7, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Michelle, thank you for leaving your five star review.

Rated 5 out of 5 stars

Excellent Experience

Excellent Experience
Brought my new mini convertible with Rhys and his service was amazing. I cancelled my first car order as I needed a car but couldn’t wait for my ordered one. Returned to Rhys as I wasn’t happy with the car I got after I cancelled and he kept me updated and helped make the process run smooth. Best car ever

November 26, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Natalie, thank you for leaving your five star review.

Rated 5 out of 5 stars

Excellent Service

I can honestly say that the experience we received from this dealer is far better than previous experiences with much more expensive brands. Rhys & Katie have been fantastic throughout and I would not hesitate to recommend them. Keep the standards high for other to aspire to👍

November 24, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Syed, So glad to hear that we were able to deliver a five star experience during your last visit. We'll certainly look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

I went to the showroom to check if my…

I went to the showroom to check if my double bass would fit in a Mini Clubman. I saw the car I liked. Rhys Lines was lovely, he put all the seats down, it fitted, and then he offered an hour test drive as I had my driving license with me. I was so happy with the car and service offered I gave him my deposit there and then. The service was equally as good when I picked the car up. Delighted. Tacye Sharp

October 9, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Tacye, thank you for leaving your five star review, it was a delight to read! We're very glad to hear that your double bass could fit comfertably into our MINI Clubman. Thank you for your custom and we hope that both you and your double bass enjoy many musical adventure in your new MINI Clubman.

Rated 5 out of 5 stars

Super experience! Thank you

Thank you especially to Rhys Lines. From the moment I browsed the show room the service has been outstanding. No pressure selling just genuine passion to find me the right mini, he listened. I also feel I can contact him if I have any future issues and that is very reassuring when driving off in my mini.

October 15, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Linda, thank you for leaving your five star review. We are very glad to read that you have had a positive shopping experience to find the right MINI for you. We will pass on your comments to Rhys, he will be delighted!

Rated 5 out of 5 stars

Excellent service from Darren and Brian…

Excellent service from Darren and Brian in the parts department , they are always helpful, efficient and let me know as soon as my parts are ready for collection .
5 star service .

October 12, 2022
Unprompted review
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Reply from North Oxford MINI

Hello Andrew, thank you for leaving your five star review. We're are very glad to read that we can offer you an efficient service when souring your parts. We'll certainly look forward to speaking with you again in the future.

Rated 5 out of 5 stars

Happy customer

Rhys Lines looked after us so well - we dropped an enquiry note on a Sunday PM - we met on the Monday Pm and bought the car right then and drove it away. He wasn't pushy, but complete, and very helpful. He took time to show us every detail of the car, and set up our phones sync, app download etc. He helped us make the right choice for us. Excellent service with a lovely manner. We feel we were treated well, got a fair price and a comprehensive exploration of what we wanted. Recommend!

September 6, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Paul, so glad to hear that we could help assist you with the recent purchase of your new vehicle! We'll be sure to pass along your kind words to Rhys and the team. Take care, and we'll look forward to welcoming you back again to North Oxford MINI in the future.

Rated 5 out of 5 stars

Top garage!

Superb service throughout the full buying and servicing cycle. Great staff who are very helpful and friendly.

July 27, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Jon, that's great to hear! Take care and we look forward to welcoming you back to North Oxford MINI in the future.

Rated 5 out of 5 stars

Excellent service

I have just collected my Mini Cooper S electric and am delighted with it. Service from Rhys Lines and his colleagues was excellent

July 24, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Jenny, that's great to hear! We'll be sure to let Rhys and the team know that their help has been appreciated. Take care and we look forward to welcoming you back to North Oxford MINI in the future.

Rated 5 out of 5 stars

Took delivery of my mini john cooper…

Took delivery of my mini john cooper works and I'm over the moon with it. stunningly presented both inside and out. Rhys Lines was fantastic from start to finish.

July 14, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Michael, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one. We certainly look forward to welcoming you back to North Oxford MINI in the future.

Rated 5 out of 5 stars

Excellent Service

This is my second car from Mini and I’ve not been disappointed at all! Rhys has been fantastic in his advice and support in choosing the right car for me. Thanks again.

June 26, 2022
Unprompted review
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Reply from North Oxford MINI

Hello Luke, thank you for the kind review and for your continued custom.

Rated 5 out of 5 stars

Buying Mini Copper Countryman

Great, easy customer experience. Knowledgeable, personable staff. Josh showed excellent attention to detail. Very professional. Excellent all round

June 26, 2022
Unprompted review
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Reply from North Oxford MINI

Thank you very much for the kind review and super mention for Josh, both are gratefully received. Regards, North Oxford MINI.

Rated 5 out of 5 stars

Buying a Mini Cooper…

Collected my second hand Mini Cooper cabriolet this morning. From the test drive a week ago to the hand over the whole process ( including the paperwork involved with the two vehicles I part exchanged) has been seamless. A friendly, efficient service.
Special thanks to Ricky.

June 17, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Anne, that's fantastic to hear. Thank you for taking the time to leave us your five star review and we look forward to speaking with you again in the future.

Rated 5 out of 5 stars

Excellent service Ricky is WOW-So are…

Excellent service Ricky is WOW-So are all the Staff at North Oxford Mini Highly recommended .

Found the experience of purchasing my new Mini easy as both Ricky and the staff helpful informative in going through this process , excellent at explaining the new features making it simplistic

Tony Vetters one very happy customer

June 10, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Tony, thank you for leaving Ricky and the team such an excellent review! We're delighted to hear that we could provide such an excellent MINI expereince. Take care and we'll look forward to speaking with you again in the future.

Rated 5 out of 5 stars

I dropped off my wife’s Mini this…

I dropped off my wife’s Mini this morning, the young lady was great and even recognised that I take my BMW to her normal place of work! Collected mini, mentioned I had an issue with BMW CONNECT reloading on my car. She spoke to Sean, he popped out and just worked through the issue and fixed it. What a team you have. Brilliant!

May 20, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Douglas, thank you for taking the time to leave us such a great review. Take care, and we'll look forward to seeing you again soon!

Rated 5 out of 5 stars

Darren in parts at North Oxford and it…

Darren in parts at North Oxford and it was very helpful in replacing my broken mirror absolutely fabulous service yeah thanks very much!

May 19, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Peter, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one. We'll certainly look forward to welcoming you back to Oxford MINI in the future.

Rated 5 out of 5 stars

Oxford Mini and specifically Simon…

Oxford Mini and specifically Simon Gardner have been fantastic to liaise with throughout the process, it felt like nothing was ever too much trouble. Any complications were handled professionally throughout, I was kept updated and would give Simon 10/10 for Customer Service - thank you!

April 28, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Sue, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one, we will pass your comments on to Simon. We certainly look forward to welcoming you back to Oxford MINI in the future.

Rated 5 out of 5 stars

Excellent Customer Service

A great experience from start to finish. Rhys Lines certainly knows his stuff, gave good advice when deciding which mini best suited my needs. He made the whole experience easy and not stressful. I know for sure I will be returning to North Oxford Mini when I next change my car.

April 23, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Gillian, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one, we will pass your comments on to Rhys. We certainly look forward to welcoming you back to Oxford MINI in the future.

Rated 5 out of 5 stars

Fantastic everything

Simon has been fantastic and so knowledgeable through this process. I would (and have) recommend him to others. 10/10

April 22, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Lily, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one, we will pass your comments on to Simon. We certainly look forward to welcoming you back to Oxford MINI in the future.

Rated 5 out of 5 stars

Thank you Rhys for all your help…

Thank you Rhys for all your help throughout the purchase of our Countryman we are absolutely delighted with it! the car was immaculately presented
for the handover today, we love the new silver stripes you helped us select.
Thanks too for all your patience to explain all the techy stuff as this is our first PHEV, the Mini app is really handy we are getting a kick out of monitoring how quickly the battery is charging out on the driveway while we are enjoying a cup of tea!
Looking forward to all our Mini adventures in this car and coming back to see you again next year for a second mini to replace our other car
Chris and Natasha Whittaker

April 22, 2022
Unprompted review
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Reply from North Oxford MINI

Hi Chris & Natasha, that's fantastic to hear! We're so glad to hear that your recent experience with us has been such a positive one, we will pass your comments on to Rhys. We certainly look forward to welcoming you back to Oxford MINI in the future.

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