Excellent customer service and product…
Excellent customer service and product range! Would definitely recommend
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service and product range! Would definitely recommend
I ordered some aluminium welding wire from them as I was in a rush and they claimed 1-2 days delivery. They marked it as shipped by "DPD untracked" the next morning. When it still hadn't arrived the day after that I messaged them only to be told it would be shipped by someone else and they would check what happened. By that point I had to by it elsewhere at a massive premium to get it in time... Now it has been 10 days and I still haven't received anything but another message from them that it was definitely arriving several days ago. Simply telling lies wherever they can...
Edit to their reply:
They did not message me until days after I asked where the item is. Also: don't claim 1 day delivery if you do not have the item in stock, especially not if it is on backorder!

Reply from Oxfordweldingsuppliesltd
Product received looked nothing like what was advertised on the website, no interest in my thoughts and charged me a 20% re stock fee. They don't hold the stock and it comes from a third party. Use someone else !!
The products would have probably been fine, however after 5 days of messing about with DPD not delivering for various faults of their own, I cancelled. I tried to relay my messages to OWS but nobody was interested as statistically I'm an anomaly. I told them I cannot use them in the future as is. They simply remarked "thats fine".
Goods sent out, poorly and carelessly packaged, so some items arrived unuseable.
The response I received when I notified them was a joke, basically told me they were too busy to do any better!
Would I buy from them again...
...not until hell freezes over!!
Avoid like Covid. This company knackers up my order on there ebay page only to blame me. What a joke. Purchased an Argon regulator only to be sent a cheaper item.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.