Oxon Stoves Reviews 

23
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Carl at Oxon Stoves installed our woodburner, and we couldn’t recommend him highly enough. Removing the old fire wasn’t straightforward, but he took it all in his stride and got everything sorted with... See more

Rated 5 out of 5 stars

Carl at Oxon Stoves did an amazing job, replacing my old wood burner with a new one. Very punctual in terms of coming out to look at the job first, giving me unbiased advice. Very transparent and u... See more

Company replied

Rated 5 out of 5 stars

Carl is absolutely first class at what he does. He came to replace our chimney liner due to our old one disintegrating and not only did he do a first class job (it wasn't as straight forward as we tho... See more

Company replied

Rated 5 out of 5 stars

I went thro half a dozen stove installers without anyone being able to supply a stove small enough to fit my space. Fortunately Carl, my last hope, was the exception, and he and his excellent helper... See more

Company replied

Company details

  1. Wood Stove Shop

Written by the company

Wood burning stove installation,chimney lining systems and anything solid fuel we can help no matter the problem. Friendly honest advice free surveys and very accommodating to the customer needs. We will advise on the type of stove and best practices to see many years of usage from your installation. Any images of which trusted trader are from when we were on the scheme we are no longer on the scheme and we are not advertising that we are which trusted anymore all images are my intellectual property and am not using the logo for any advertising or false representation


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(23)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience of stove install

Excellent service from Carl. Lots of discussions and help with picking the right stove. Thrilled with the result of the install. Thanks very much!

May 15, 2021
Unprompted review
Oxon Stoves logo

Reply from Oxon Stoves

It was a pleasure and thank you for you review as always im available 24/7

Cheers
Carl

Rated 5 out of 5 stars

EXCELLENT! HIGHLY RECOMMENDED!

Carl’s customer service was really outstanding! He was extremely helpful and very informative about the high-quality stoves he recommends, his estimate was super-quick and reasonable, the installation was carried out within days and meets all security regulations, the site was left neat and tidy, he stayed in contact all the time, gave all information needed for the after-care of the stove and the final appearance is really excellent and suits the fireplace perfectly.

April 21, 2021
Unprompted review
Oxon Stoves logo

Reply from Oxon Stoves

Thank you Sally it was a pleasure to work for you as always im available 24/7 it really suits the cottage lovely

Rated 5 out of 5 stars

An absolute delight to work with.

Carl and the team around him were FAB-U-LOUS. I am so impressed. From the first contact Carl was knowledgeable, courteous and professional at every stage. He recommended partners for all aspects of the job, including Building work, Masonary, Chimney sweeping and Log supplies. All of these were as good as him and they ALL worked well together. The communication between them is second to none.

The final fitted stove (2 weeks ahead of schedule) is a pleasure to have and the quality of the workmanship on each of the layers is fab.

Cannot say enough to recommend Carl and the team. Just awesome..

April 15, 2021
Unprompted review
Oxon Stoves logo

Reply from Oxon Stoves

Thank you Paul it was a pleasure to work for you guys and so glad you had the best experience and felt the need to leave such a great review

Thank you for your custom

Cheers

Carl

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look