While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
At Oxwash we believe everyone has the right to hassle-free fresh, clean clothes and textiles everyday. We are adopting a sustainable approach to solving you or your businesses laundry and wet cleaning needs, minimising waste and damage to the environment where possible. Based in Oxford, UK and growing fast across the UK. We hope you join us on our mission to bring responsible laundry and wet cleaning to the world!
Osney Mead, Roger House, OX2 0ES, Oxford, England, United Kingdom
Efficient business ; very pleasant staff. Rather expensive but laundry expertly washed and ironed.
Quick turn round of collection and delivery.
So sorry you are not continuing with personal laundry side of business!
Really disappointed with recent service. In the last few washes Oxwash have lost several pillowcases and a duvet cover. I used to rely on the service but I can’t trust them to return what I send in. I used the service as it was so convenient but now I have the huge hassle of chasing up missing items and finding an alternative provider. Such a shame as the plunge is service is pretty recent.
Reply from Oxwash - Oxford
Hi Laura,
Thank you for making us aware of this, and we're so sorry for the issues you've had. A member of the team will reach out to you this morning to discuss this further with you. Our team in Oxford have been made aware of the situation and are working on locating these items and returning them to you to put this right.
Many thanks,
Jon
Brilliant company and great ethos.
Laundry is delivered by bike or electric vehicle and you get text updates to say that your delivery/collection driver is on the way and they are on time, friendly, professional and polite. I am a repeat customer and will continue to be!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
