TERRIBLE ORGANISATION-ONE STAR I recently played OZ Lotteries easy pick ticket for PowerBall , I did NOT receive a “receipt or my selection” prior to the draw , now in that situation I could not k... See more
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See what reviewers are saying
Tried to verify my details with my actual Drivers licence & comes back with error , updated address as I'm on the road & now says banned temporarily. All to withdraw a tiny winning of $16.65 but unab... See more
Company replied
I've been buying lotto tickets through the Oz lotteries website for some years from Papua New Guinea now and find it's service convenient and pleasant. Small wins but hope I'll win big one day.
Company replied
My account has been locked because I accidentally put the wrong code in 2FA many times., Email them for help. But I have to call them to unlock but the problem is solved easily. Customer service is b... See more
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Company details
Information provided by various external sources
Oz Lotteries is fully accredited online retailer of Australian lottery tickets including: * Oz Lotto * Powerball * Saturday Lotto * Monday & Wednesday Lotto * Lucky Lotteries Super & Mega Jackpot * Set for Life * Charity Lotteries: Surf Life Saving Prize Home & Ultimate Drive lotteries, Endeavour Foundation Prize Home and Ultimate Lifestyle lotteries, Mater Prize Home and Cars for Cancel lotteries, Act for Kids, The Deaf Lottery Australia and RSPCA. It's a fast and easy way to buy your lotto tickets and membership is free. International players are welcome. Oz Lotteries is an official sales agent of the following Australian lottery operators: * NSW Lotteries * Tattersalls * SA Lotteries 18+ only. You know the score. Stay in control. Gamble responsibly: www.gamblinghelpline.org.au Some products are not available for purchase to QLD residents.
Contact info
4066, Brisbane, Australia
- 1300 188 911
- support@ozlotteries.com
- www.ozlotteries.com
You should know
3.5
Average
578 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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I love it!
I love it, never miss a draw, never wait in line. Set and forget with replay options, fast Email notification of account issues. Easy payment and payout options.
March 4, 2023
Unprompted review
Reply from Oz Lotteries
Hi Darryn,
Thank you for visiting our space.
We appreciate your positive feedback.
Best of luck in the future draws.
I love to win and helping
February 28, 2023
Unprompted review
Reply from Oz Lotteries
Hi Tuan,
Thanks for visiting our space.
We're glad to hear that our app has provided you with a positive user experience.
Best of luck in future draws!
Love this it’s so easy and convenient…
Love this it’s so easy and convenient to use
February 27, 2023
Unprompted review
Reply from Oz Lotteries
Hi Danny,
Thanks for visiting our space. We're glad to hear that our service provides you with an easy and convenient way to purchase tickets online.
Best of luck in future draws!
Love this app
Love this app. Easy to use and they give you results quite quick.
Love it more when I win
February 11, 2023
Unprompted review
Reply from Oz Lotteries
Hi Anna,
Thank you for your feedback.
We are happy to hear about your positive experience with our app.
Best of luck in the future draws!
soooo helpful ,Thanks
February 9, 2023
Unprompted review
Reply from Oz Lotteries
Hi Rod,
Thanks for your feedback. We're so pleased to hear about your positive user experience. Best of luck in future draws!
Hi..Everytime the winner are from ausie…
Hi..Everytime the winner are from ausie i guess so if we are playing the oz lottery game here in Fiji is it of any use as we know its a game of chance but is it that people from other countries can win.
November 14, 2022
Unprompted review
Reply from Oz Lotteries
Hi Arishma,
Thanks for visiting our space.
International customers have the same odds of winning as our Australian customers. However, because the vast majority of our players are located in Australia, it may seem like Australians have more chances of winning.
We wish you the best of luck in future draws!
I love the App
I love the App. Quick easy to use and I love waking up to the results. Easiest app on my phone by far
February 4, 2023
Unprompted review
Reply from Oz Lotteries
Good morning,
Thanks for your great feedback! We're so glad to hear that our app is providing you with a convenient way to check your tickets. Best of luck in future draws!
When I went to bed on Thursday night I…
When I went to bed on Thursday night I checked my powerball resultsand I was really happy to see that I had a win of what I thought was $133 , but imagine my surprise the next morning to find an email telling me I had actually won $780 , I really couldn't believe it .
January 5, 2023
Unprompted review
Reply from Oz Lotteries
Hi Alan,
Congratulations and thank you for your feedback. We're so pleased to hear that you find our service enjoyable to use.
Best of luck in future draws!
I enjoy the experience and that lotto…
I enjoy the experience and that lotto has all different types of games to play
I would let others know about this and your app to come along and have a go
December 30, 2022
Unprompted review
Reply from Oz Lotteries
Hi Steve,
Thanks for your feedback. We're so pleased to hear that you find our service enjoyable and convenient to use. Best of luck in future draws!
Easies website to use
Easies website to use, allows me to play responsibly and get all reminders and notifications of my choice. I appreciate receiving no intensive marketing.
December 23, 2022
Unprompted review
Reply from Oz Lotteries
Good morning,
Thanks for visiting our space.
We're so happy to hear that our website provides you with an easy and convenient way to purchase tickets.
Best of luck in future draws!
Christmas bonus!
Nothing could be easier than sitting in your loungeroom and buying a game online. I had a win on last nights Powerball, which was a lovely surprise right on Christmas. I was able to withdraw that money from my Oz Lotteries account and have it put in my bank account with no fuss at all. All in all it was a very positive experience.
December 22, 2022
Unprompted review
Reply from Oz Lotteries
Hi Hillary,
Thanks for visiting our space.
We love hearing that our platform is easy and convenient to use.
Best of luck in future draws!
Have a great Christmas!
Great Thank you!
December 15, 2022
Unprompted review
Reply from Oz Lotteries
Hi Tdog
Thanks for visiting our space.
We're glad to hear that our app has provided you with a positive user experience.
Best of luck in future draws!
Won a few thousand
November 25, 2022
Unprompted review
Reply from Oz Lotteries
Hi Bart,
Congratulations and thank you for your feedback. We're so pleased to hear that you find our service enjoyable to use.
Overall happy with the service
Overall happy with the service. Just get impatient waiting for the results sometimes.
November 3, 2022
Unprompted review
Reply from Oz Lotteries
Hi Lee,
Thanks for your feedback.
As we are an authorised reseller of official lotto tickets through The Lottery Corporation, we can only post game official results once we receive the final confirmed details from their office. If there is a delay, it is normally due to each system making sure that all tickets are valid and accounted for, for that specific draw.
Once the draw has completed and the results confirmed, our internal system will run several checks to ensure the data is correct and will then post the results.
If you have not seen any results for any of our lottery games (excluding Charity Draws) within 24hrs of the draw closing, please contact us on 1300 188 911.
Be very careful buying tickets from…
Be very careful buying tickets from overseas. Can’t comment on the service in country. But small wins are rarely paid. Even after multiple emails to the customer service team. In the entire history of playing and using this lottery concierge service only 2 out of around 10 withdrawal requests have been completed. Then after attempting to make the most recent withdrawal an email arrives saying
The account will be closed on the 14th November due to Oz lotteries not serving the country of origin (UK). Just be very careful. If you were ever lucky enough to beat the odds…..you will have all on to get your money back. And all customer service do is keep asking you for the same information.
November 2, 2022
Unprompted review
Reply from Oz Lotteries
Good morning G person,
We are so sorry to hear you haven't had a good experience with us, and thank you for your feedback.
If you would like us to look into this again for you, please reach out to our Customer Service team at support@ozlotteries.com or give us a call on +61 2 8412 8151.
The entire Team is doing a fantastic…
The entire Team is doing a fantastic job by providing excellent Customer Service!
Keep up the Excellent work and just can't thank 🙏enough 👍👏😀🙌👌.
October 30, 2022
Unprompted review
Reply from Oz Lotteries
Hi Nitya,
Thanks for your wonderful feedback! We're so happy to hear that you're pleased with the level of support you receive from us.
Best of luck in future draws!
It's easy way to play ...but of…
It's easy way to play ...but of course I feel sad when I lose....and happy when I win.....
October 30, 2022
Unprompted review
Reply from Oz Lotteries
Hi Manar,
Thanks for visiting our space.
As lotto is a game of chance, no wins are guaranteed.
Best of luck in future draws!
Great App
Great app, very user friendly.
I would definitely recommend.
October 30, 2022
Unprompted review
Reply from Oz Lotteries
Hi Craig,
Thanks for visiting our space!
We're so glad to hear that our app is user friendly.
Best of luck in future draws!
Fabulous app
Fabulous app. I love the Australian lotteries. Thank you Aus lotto for donating money and helping Australians ❤️❤️❤️ And thank you for the $963 I won! It will make my holiday fabulous
October 27, 2022
Unprompted review
Reply from Oz Lotteries
Hi Sarah,
Thanks for visiting our space!
We're happy to hear that you enjoy using our app.
Best of luck in future draws and have a great holiday!
Easy to use it
Easy to use it. If it can offer more options, it would be good for customers.
October 29, 2022
Unprompted review
Reply from Oz Lotteries
Hi LI,
Thanks for visiting our space.
We love hearing what our customer's have to say. You can always email your suggestions through to support@ozlotteries.com.
Best of luck in future draws!
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