P31carpentrybuild Reviews 4

Outstanding work on our Kitchen. Bent over backwards to get the job finished, and quickly. Thank you.

Employed p31 carpentry Ltd to build a side and rear single story extension. I have a very thorough, fixed price contract signed by all parties. Quoted to finish in 3 months, now at 9 months and still incomplete. As time went on less trades people turned up and they were often not confident in the jobs they had been given. This is reflected in the quality of the work. Materials i paid for in advance didnt arrive and if they finally did, they were often a cheaper alternative to what was agreed and in the contract. The building inspector failed their work and we have no certification. My constant attempts to communicate have been ignored. They have been paid in excess of £100k and have left us in a dreadful state. Please note that I have video and photographic evidence to endorse my statements.
I'm now forced to take legal action as they have breached multiple contractual obligations. As you can imagine this has caused me much financial and emotional stress.
Other positive reviews here to date have been written by employees/ subcontractors contractors of p31. If only the same effort put into attempting to discredit honest reviews was employed in doing their actual jobs.
In all good conscious I could never recommend this company or the newer phoenix company. Please do your due diligence checking the directors and their trading history on Companies House.
I have reported my experience to Companies House which has halted the attempt to dissolve and to the Insolvency Service for investigation.

Avoid at All Costs – Unfinished Work, Contract Breaches, and Legal Action Pending

We engaged this company for a significant residential extension and renovation project, entering into a fixed-price contract with a clear schedule and scope. The works were supposed to be completed in late 2024. As of today, the project remains incomplete, with essential works unfinished and numerous snagging issues left unresolved.

Despite paying out over £100,000, including funds allegedly received directly into a non-corporate account, we are left with a building site, broken promises, and escalating legal costs. Delay damages and additional rectification works are now subject to formal legal proceedings, and our legal representatives have issued a formal letter before action under the Pre-Action Protocol for Construction and Engineering Disputes.

We are particularly alarmed by the emergence of a newly registered company bearing striking similarities to this one, which many would describe as a ‘phoenix’ operation. It raises significant concerns around trading practices, solvency, and director conduct, which are now also the subject of ongoing scrutiny by the relevant authorities.

Several reviews here appear to be submitted by individuals directly involved in the work or known to the contractor, which, if accurate, raises further ethical questions. We would urge prospective customers to conduct thorough due diligence before engaging.

This has been a distressing and costly experience. Our advice: steer well clear.

Ongoing from August 2024

P31 are a professional group and do a great job
always clear up after themselves and make a good finish
i have had bespoke wardrobes made that stretched the whole of the room and they were amazing

the whole team are professional and turn up when they say they will
great job can recommend highly