Packhelp Reviews 

We are unable to get any straight answer out of the team about even the simplest delivery information. Questions are ignored or skirted around without providing any information that we require. If I could go back in time and purchase elsewhere I would have done so in an instant.

All of our promised lead times from the sales team have come and gone. Even the revised, disappointing lead times appear to be slipping. No one will pick up the phone to call and explain what is happening.

It took weeks to tell me that my Image was in the wrong format. Lost too much time when the order was urgent. Cancelled the order in frustration

Quality overall is okay, but it will take ages to arrive and it is overpriced.

I've ordered from this company a few times. They're very good all-round from prices to quality.

The team at packhelp are great - quick to respond & helpful. Our packaging looks how we envisioned, and we've ordered multiple times.

I was very impressed with the knowledge and advise Packhelp gave from the start, my business is a start up online bakery and I needed customized brownie boxes. Packhelp were very thorough when it came to the dimension size for the boxes. I felt very confident that I was in good hands. Both account managers were super helpful and prompt in responding to my queries. Would definitely recommend their services to other businesses.

Quick turnaround and professional service. Everything went smoothly.

Great Service, Natalia & Luba are fantastic!

Smooth experience, great customer service from Antoni Jakubowski and Natalia Misiewicz, fantastic quality product. Very pleased.

The online design tool was really easy to use and I loved that you could see the design in 3D. The quality of the finished product was excellent and very true to the online design. I am glad I opted to have the team review my efforts and make some small changes before going to production. I will be using Packhelp again. Cheers

Sent an express order 5 days late, had to send 4 - 5 e-mails back and forth for them to agree a refund.

Seamless experience moving my packaging production to Packhelp. The team were super helpful and they have very attractive pricing

Absolutely fantastic service as always! From the design process of the box to the delivery being completed I was very happy with the service. Monika and Marta have always been very helpful and quick to respond to my queries. The quality of the printed boxes is exceptional, the best we have every used.

Ordered a sample pack from here. Came quick and within time frame.

Quality was good and gave me an idea of what I want. When I am ready to order I will be using these

Reliable, Helpful and Delivered within projected timescale.

Paid for expedited delivery. Nearly a month has gone past and still no delivery. The tracking number sent by packhelp didn't work. I'm having to delay posting customer orders because of this with no way to tell when I will be able to post. No comment on the quality of the product because it still hasn't arrived. Avoid if you have any kind of deadlines.

Always professional, quick and easy to deal with. A perfect partner to your e-commerce business.