PadSplit Reviews 

1,405
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 935 reviews, reviewers had a great experience with this company. Customers frequently praise the convenient locations, often noting how close the housing options are to their workplaces, shopping centers, and essential daily amenities. Consumers also deeply appreciate the affordable pricing structures, which make securing a stable place to stay much easier during difficult life transitions. Some reviewers were not happy with extra costs, noting that unexpected expenses, high rental rates, and strict fees can quickly become quite burdensome. Additionally, a few people mentioned serious cleanliness issues, missing packages, and pest infestations experienced in some of the shared properties. Others also expressed frustration regarding maintenance challenges and unhelpful interactions with certain hosts or management staff.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting that the properties are situated in quiet,... See more

Price

Customers had ambiguous experiences with price, as some reviewers found the rates to be very affordable and... See more

User experience

People report positive experiences with user experience, finding the platform helpful during tough times and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the experience thus far. Definitely get to beat upfront cost associated with moving. But its still relatively pricey. But probably best to do the research on your area to make the most informed... See more

Company replied

Rated 5 out of 5 stars

Host was super. Very supportive. All maintenance requests were handled, making residence top notch. Safety concerns were taken seriously by padsplit. The residence was clean. PadSplit went out of way... See more

Company replied

Rated 5 out of 5 stars

I’m very happy being here thanks to pad split it met all my criteria for cleanliness and my room is large and very comfortable I will continue to use them and hope this is my last move so far I’ve met... See more

Company replied

Rated 5 out of 5 stars

It’s was fast , secure and customer friendly. I looked for one and moved in the next week. It saved me from the triple rent and the nasty unresponsive slumlords that call them selves landlords. The ho... See more

Company replied


Company details

  1. Business Services

Written by the company

PadSplit is the nation's largest coliving marketplace. PadSplit offers clean, modern furnished rooms for rent to community members at an affordable weekly fee, including utilities, WiFi, laundry access, and telehealth services. At PadSplit, we believe that the people who serve our communities deserve an opportunity to live in them. As a result, our mission is to help solve the affordable housing crisis, one room at a time, while leveraging housing as a vehicle for financial empowerment. We do this by building a marketplace that enables the quickest and most effective housing solutions for low-income workers. Our services are specifically tailored for hardworking people like teachers, security guards, bus drivers, and retail employees who are looking to build their futures. We are proud to help them find housing opportunities to transform their lives, and we will continue to bring respectable and affordable housing options to those in need. Our work continues in support of our residents, most of whom are hard-working hourly wage earners trying to get ahead. We will continue to bring respectable, accessible, quality housing options to those who need it most.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,405)

873 reviews in the last 12 months

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Rated 5 out of 5 stars

Best group ever!

Best group ever!
Homes clean and kept up. Pad mate support is exceptional, our hosts and PMI want us to succeed and have a great padsplit experience. I would put my family members in a padsplit home if needed.

September 1, 2026
Unprompted review
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Reply from PadSplit

We truly appreciate your kind review! It’s wonderful to hear that you’ve had a positive experience with PadSplit and that you feel good about the community. Feedback like yours means a great deal to our team and reinforces the importance of providing a positive experience for our members. Thank you for choosing PadSplit and for placing your trust in us. We’re glad to have you as part of the community and hope your experience continues to be a great one.

Rated 5 out of 5 stars

It's a great way to get restarted

It's a great way to get restarted, down size. Put your things in storage , all you need is your everyday essentials, sheets , pillows , blankets, most have the bed, desk with chair, free wifi and Internet.No deposits, no utilities to pay. Just your weekly dues, that you can pay in advance, or pick the day of your payment. After 6 months you get a free week. For me that's $250 back into my pocket. You have rules to follow, and being able to clean up after yourself is very important. Be respectful, any problems don't get involved...trust me...things happen, just let your host know...and they will take care of it. You are able to change locations too. Word ....when choosing always pick units with your own private bathroom..and units that aren't fully occupied. Also be sure to check the location of the home before you decide to move into a unit. Ask to tour the property as well. Also price range keeps it good as well. I suggest you don't go below 250 a week. It keeps the riff raff in their court. So with that said $1000 a month all bills paid, free washing and drying, no utilities, free internet, it smaller yes but you can save some money for sure. I live in a brand new home, 10 bedrooms, all with glassed in showers in each room, 2 full size washer and dryer, full kitchen and table with everything you need to cook and eat on, then 2nd and 3rd story's have their own 1/2 kitchen with fridge , microwave, sink and cabinets for your grocery's. I'm at 6846 Avenue S. Houston, 77011. Tell them Timothy T , referred you, get your move in fee reduced to 0. If you aren't employed, just pay your first 3 months upfront. Your in ..after that you go to week , week. This place is safe, clean , no riff raff, no problems, nice Hispanic neighbors, families. I love it here. Right on bus route, restaurants, shopping, get on the the train 10 minutes away.. straight to all Houston has to offer downtown. Don't forget to tell them when you Call Pad split that Timothy T . Referred you to address 6846 Ave S. For perks and discounts. Ask for Nat, yes Nat...with Pin Property Group..he's the the man that gets it all done ..Pin Property Group, ask for Nat, Timothy T referred you.you have the address ...7 units available.Short term or as long as you need the room. Terms apply for discounts in some cases

September 2, 2026
Unprompted review
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Reply from PadSplit

We’re grateful you took the time to share such a detailed review. It’s encouraging to hear that PadSplit has been a good fit for you and that you’ve found the experience convenient and helpful for your current situation. We appreciate your thoughtful advice about choosing a home that fits your needs and communicating with the host when necessary. Thank you for choosing PadSplit, and we hope you continue to enjoy your stay.

Rated 5 out of 5 stars

My experience has been fine so far

My experience has been fine so far. I stayed in other Padsplit for two years and two months. I'm not happy that you're system charged me a $24.99 late for moving out late. When I moved out before 9am MTS. I have called about this error and a ticket was submitted. I'm still waiting on my refund.

August 31, 2026
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Reply from PadSplit

Thank you for being a longtime PadSplit member and for sharing your experience. We’re glad to hear that things have been positive overall during your more than two years with PadSplit. We also understand your concern about the move-out charge and the refund you’re still waiting on after reaching out for assistance. We appreciate your patience and want to make sure your request is properly followed up on. Please contact support@padsplit.com or (770) 373-7863 so our team can check your ticket and provide an update.

Rated 5 out of 5 stars

I love PadSplit because it allows me to…

I love PadSplit because it allows me to stay somewhere where it’s affordable convenient and it’s located in most states. I think it’s Jeanius whoever came up with this idea.

July 9, 2026
Unprompted review
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Reply from PadSplit

We appreciate your thoughtful review! It’s great to hear that affordability and convenience have been such important parts of your PadSplit experience. Having the ability to find options in multiple states can provide an added level of flexibility when life or plans change. Thank you for choosing PadSplit and for recognizing the value of what we’re working to provide. We’re happy to know the platform has been useful to you and hope you continue to have a positive experience.

Rated 5 out of 5 stars

My experience with pad split has been a…

My experience with pad split has been a positive one to this point don’t have anything negative to say. I am glad to be able to have a place that is safe in a good neighborhood. The pad experience has been amazing again up until this point.

August 31, 2026
Unprompted review
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Reply from PadSplit

Thank you for taking the time to leave such positive feedback! We’re happy to hear that your experience with PadSplit has been going well and that you’re enjoying your neighborhood. Knowing that you’ve had a positive experience so far means a lot to us. We sincerely appreciate you choosing PadSplit and are grateful for the opportunity to provide you with a comfortable place to call home. We hope you continue to have a great experience with us!

Rated 1 out of 5 stars

Unfair and very disrespectful and no up…

Unfair and very disrespectful and no up feont communication with owner of home

August 28, 2026
Unprompted review
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Reply from PadSplit

We appreciate you sharing your experience with us. We understand how upsetting it can be when you feel that communication or support has fallen short of what you expected. Your concerns are important to us, and we are continually working to improve how we support our members and address concerns. We would welcome the opportunity to learn more about your experience and see how we can assist. Please contact us at support@padsplit.com or call (770) 373-7863.

Rated 1 out of 5 stars

Padsplit customer support is god-awful…

Padsplit customer support is god-awful they offer no real assistance for anything. Here in hawaii hurricane Lala knocked out the power for most of the island I called padsplit told them what happened and i wouldn't get paid until the power was restored. The best they offered was to open a ticket for host approval for an extension but would still charge late fees even after the payment was made. Why charge late fees after a damn hurricane?

August 28, 2026
Unprompted review
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Reply from PadSplit

Thank you for taking the time to share your concerns. We understand how stressful it can be when unexpected challenges affect your living situation and finances. We value hearing from our members and take concerns about support and communication seriously. Our team is committed to continuing to improve the member experience and how we respond to situations like these. Please reach out to us at support@padsplit.com or call (770) 373-7863 so we can learn more about your experience and follow up with you directly.

Rated 5 out of 5 stars

HIGHLY RECOMMEND!!

This platform has been incredibly helpful for me and others who may be in a tough spot in life. I haven’t been able to get traditional housing for a while due to my credit so this has been a game changer for me! I was also able to move out of my hometown into a whole new city! The transfer was easy and the hosts are super cool! So grateful for this opportunity!

August 30, 2026
Unprompted review
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Reply from PadSplit

Thank you for taking the time to share your experience. We’re so glad to hear that PadSplit has been helpful during an important transition in your life. Being able to move from your hometown to a new city and have an easy transfer experience is a great milestone, and we’re happy PadSplit could be part of that journey. We also appreciate hearing that your hosts have been great to work with. Thank you for choosing PadSplit and for sharing how the platform has made housing more accessible for you.

Rated 5 out of 5 stars

I would have never expected to enjoy my…

I would have never expected to enjoy my space with PadSplit as much as I did. It was highly convenient, affordable and gave me the exact peace of mind that I needed. My Padmates were quiet. friendly and respectful.

August 30, 2026
Unprompted review
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Reply from PadSplit

We really appreciate you taking the time to share this feedback. It’s great to hear that your PadSplit turned out to be a place you enjoyed more than you initially expected. Having quiet and respectful Padmates can make a shared home feel much more comfortable, and we’re glad that was part of your experience. We’re also pleased that the convenience and affordability of PadSplit gave you the peace of mind you needed. Thank you for choosing PadSplit and for sharing your experience with us.

Rated 5 out of 5 stars

The company as a whole

The company as a whole has been very helpful and convenient. However, the individual management at some establishments need stricter qualification standards as well as a way to file complaints regarding mistreatment, bias, and abuse of position.

August 30, 2026
Unprompted review
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Reply from PadSplit

Thank you for sharing both the positive and constructive aspects of your experience. We’re glad PadSplit has been helpful and convenient for you, and we understand your concerns regarding management standards and having an appropriate avenue to report issues. Creating a respectful and supportive experience for residents is important to us, and feedback like yours helps highlight areas where we can continue to improve. We appreciate you choosing PadSplit.

Rated 5 out of 5 stars

Just a good experience to help you get…

Just a good experience to help you get on your feet an building there some weird people but there also a lot people you can learn from an build a friend shot with I had a great experience with them

August 30, 2026
Unprompted review
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Reply from PadSplit

We appreciate you sharing your experience with us. We’re happy to hear that PadSplit has provided a helpful place to stay while you work toward your next steps. Your comment about being able to meet people, learn from them, and potentially build friendships really speaks to the different ways shared housing can create opportunities for connection. Thank you for choosing PadSplit, and we hope you continue to find value in your experience with us.

Rated 1 out of 5 stars

I was with padsplit for almost 3week…

I was with padsplit for almost 3week and was charged 820 dollars, it's a scam!! Be aware.

August 12, 2026
Unprompted review
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Reply from PadSplit

Thank you for sharing your experience. We recognize how difficult it can be when you are not satisfied with your experience and have concerns about the costs involved. We take this type of feedback seriously and remain committed to improving the member experience and providing clearer, more helpful support. Our support team has reached out to better understand your concerns and see how our team can assist. Please respond at your convenience to support@padsplit.com or call (770) 373-7863.

Rated 5 out of 5 stars

THINK ABOUT PARKING !!!!!

Absolutely amazing service. Before it was nearly impossible to find a room to rent, but now it's easy. Here in Phoenix there are tons of nice rooms and I found a wonderful place in Goodyear. My host is very responsive and respectful. My roommate is quiet and clean. The house is gorgeous and my commute to work is a lot shorter now. The only downside is parking. In most of Phoenix you will have to park your car on the side of the road and not in the driveway. That is something you need to think about before renting.

August 29, 2026
Unprompted review
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Reply from PadSplit

Thank you for taking the time to leave a review. We’re happy to hear that you feel the price is a great value. Making housing more accessible and affordable is at the heart of PadSplit, so it’s encouraging to know that this has been a positive part of your experience. We truly appreciate you choosing PadSplit and hope we can continue to provide the affordability and convenience you’re looking for.

Rated 5 out of 5 stars

Price is great

August 28, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for sharing your feedback! We’re glad to hear that you find the price to be a great value. Providing accessible and affordable housing options is an important part of what we do, and we appreciate you choosing PadSplit. We hope your experience continues to be a positive one and that PadSplit continues to provide the value and convenience you’re looking for.

Rated 5 out of 5 stars

For the most part it has been good

For the most part it has been good. I love quiet it is and people mind their own business and I love how clean the place is

August 27, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We appreciate you sharing your feedback. We’re glad to hear that you’re enjoying the peaceful environment, especially the fact that the space is quiet and people respect each other’s privacy. It’s also wonderful to know that the cleanliness of the home has made a positive impression. Thank you for choosing PadSplit and for recognizing the aspects of your experience that have made your stay a good one. We hope you continue to feel comfortable and at home.

Rated 5 out of 5 stars

Tim is a great Host and his team are…

Tim is a great Host and his team are Very Caring when it comes to addressing issues

August 27, 2026
Unprompted review
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Reply from PadSplit

Thank you for the kind feedback! It’s wonderful to hear that Tim has been a great Host and that his team takes the time to address concerns with care. We know how important it is to feel heard and supported when questions or issues come up. We sincerely appreciate you choosing PadSplit and sharing your experience. We’re glad to have you as part of our community.

Rated 5 out of 5 stars

Padsplits are really cool and affordable

Padsplits are really cool and affordable

August 26, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

Thank you for sharing your feedback! We’re glad to hear that you’ve found PadSplit to be a great option that fits your budget. Making housing more accessible and providing flexible options is an important part of what we strive to offer our members. We truly appreciate you choosing PadSplit and taking the time to share your experience. We’re grateful to have you as part of our community and hope to continue supporting you.

Rated 5 out of 5 stars

It has been great for this transitional…

It has been great for this transitional period in my life.

August 23, 2026
Unprompted review
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Reply from PadSplit

We truly appreciate your thoughtful feedback. It means a lot to know that PadSplit has been a good fit for you during this transitional period. Our goal is to help make finding and maintaining a place to live more accessible, especially when circumstances are changing. Thank you for choosing PadSplit and allowing us to be part of this chapter in your life. We’re here to support you along the way.

Rated 5 out of 5 stars

Moving in on credit really made the…

Moving in on credit really made the experience great for me. There is a lot a flexibility with the payment platform, of course there is a 25$fee each weeks but that fee is what allows the flexibility.

April 15, 2026
Unprompted review
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Reply from PadSplit

Thank you for sharing your experience! We’re glad to hear that the flexibility of our payment platform has made your move-in experience a positive one. We understand that having payment options that work with your circumstances can make settling into a new home easier. We truly appreciate you choosing PadSplit and taking the time to share what has worked well for you. We’re grateful to have you as part of the PadSplit community.

Rated 5 out of 5 stars

So far, so good.

So far, so good. They've been very helpful and communicative and I'm grateful to be in my new home. I would happily recommend PadSplit to anyone.

August 26, 2026
Unprompted review
PadSplit logo

Reply from PadSplit

We truly appreciate you taking the time to share your experience. Knowing that you’ve received helpful, communicative support and are grateful to be in your new home is wonderful to hear. Thank you for choosing PadSplit and for recommending us to others. We’re grateful for the trust you’ve placed in us and are pleased to have been part of your housing journey.

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