Didn't set the program up correctly. Old Systems
We're currently using their affiliate service as a Merchant for Bird & Wild, and we're looking forward to leaving them in the next few weeks. If you are a merchant, I can't honestly recommend them.
We've had a few battles with them, but overall, due to time, we have stuck it out, though there are significantly better options out there. They failed to set up our Affiliate offer correctly from the outset. We had someone using brand-based ads, which we discussed in the opening call as not allowed. Paid on Results may respond to this review by stating how they need to be fair to both the customer and merchant, and we can't argue with this; we have other affiliate programs with different brands that we self-manage, and we've rarely had to deny payouts; we just wanted our system set up correctly from the start with Paid on Results. They can't admit their mistake in setting the account up as it was from the outset as it could cost them a few hundred quid.
Paid on Results is a relatively closed service for a Merchant. It takes a lot more work than you'd ideally want to check affiliate sales are meeting the requirements and the backend is rudimentary. You can't easily create additional affiliate offerings or amend existing ones. You can't easily block affiliates you don't want to work with. The only thing you can do is look; even that is difficult as affiliate fees don't match up to the order number.
The good points are few, but they did shorten my exit time from 6 weeks to 2, though I was being thorn in their toe. That and the final bill will pay the £380 to the affiliate who was misusing the account, something I think POR has already paid out; thus, they are keen to recoup this cost.
They also usually respond within a day if your email isn't too pointy.
Other than that, many affiliate systems are better for the merchant. Refersion, Impact and Partner Stack to name a few.








