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Rated 5 out of 5 stars

Brilliant customer service once again from Palava Team. Purchased the mustard boxes zip up jacket, warm, easy to wear, smart, & original, so many compliments, I love it. A few items for Xmas gifts…s... See more

Rated 5 out of 5 stars

Really excellent visit to shop: the staff were great, kind , helpful. A bit like asking a friend for advice on cut, style etc. Came away with two dresses which will go perfectly with the rest of my... See more

Rated 5 out of 5 stars

I found Palava by chance on Facebook - loved the prints and immediately ordered an apron as a gift. It arrived quickly - well packaged in a funky brown paper postal sac - and is even nicer than I... See more

Rated 5 out of 5 stars

I purchased the knitted hot water bottle cover to match my cardigan but my dog has other ideas. I have purchased from Palava many times. I love the fact it is a smallish UK company and everything is... See more

Company details

  1. Clothing Store

Written by the company

Colourful, unique and flattering dresses and knitwear for women. Ethically made in the UK and Europe with natural and sustainably sourced materials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

203 reviews

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Rated 5 out of 5 stars

Amazing clothing

Amazing clothing, one of the best UK sustainable clothing brands out there at the moment - especially if you're a nature fan, as I am.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Christmas Ideas for cold winter days

Brilliant customer service once again from Palava Team. Purchased the mustard boxes zip up jacket, warm, easy to wear, smart, & original, so many compliments, I love it. A few items for Xmas gifts…stunning designed aprons, tea towels, tablecloths, socks & more. If you are looking for something different for the perfect Christmas present I highly recommend, & don’t forget the gloves & scarves! Great service, fast delivery, thank you again.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Had an amazing time visiting Palava

Had an amazing time visiting Palava. Visiting from Denmark and been waiting a long time to see the shop and all the beautiful clothes. Lovely service from the team. Only problem was choosing what to buy. Love love LOVE the dresses❤️

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Sweater

Beautiful sweater and it came so quickly. My daughter has 2 of their sweaters & loves them. We needed a last minute Christmas gift for her and we thought she would like another one. They had a great selection online, shipped quickly & it’s amazing quality. I’m tempted to get one for myself.

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

Love Palava

Love Palava! Their knitwear is gorgeous, high quality and ethical. My most recent purchase also had amazing embroidery. Can’t recommend them enough!

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Sustainable, ethical, beautiful

They dresses and knitwear are beautiful. I discovered them in 2019 when I wanted sustainable, ethical clothing and always loved 50s shilloettes and pockets! I still have my first pieces and they look fantastic. I wear them every day to work and everything from them has been worth the investment.

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer experience from Sam at Palava

I have order a couple of items from Palava this year and all have been exquisitely beautiful - I adore their style, ethos, ethics, morals and materials - just faultless!
When I ordered an item for Christmas, it unfortunately appears to have been lost/misplaced by the courier, but fortunately Sam from Palava worked absolute magic to help with the situation, sending a replacement out right away with next day delivery 🌟 Sam throughout kept me up to date, went the extra mile and was so pleasant to communicate with - An absolute star ⭐✨ Thank you ❤️

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Palava folk

Palava folk - it’s our staff Christmas meal today and I’m putting on my party dress and cardigan. Thank you because everyone has commented on the drsign and style. It is lovely receiving compliments.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

I love all the products

I love all the products. Lovely patterns on clothes and smooth and confortable fabric, soft and warm wool.

excellent support of the custome care.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous trousers

Fabulous trousers, design, fit and fabric. Beautifully made.
Comfortable but classy.
Arrived very quickly.
The fit was perfect and I love the side zip!

November 3, 2024
Unprompted review
Rated 1 out of 5 stars

Once and never again

Once and never again. My parcel has not arrived, I have not received a card and the parcel is now ‘lost’. I receive no help from Palava, despite repeated enquiries! Customer service is incompetent and doesn't feel responsible.

November 14, 2024
Unprompted review
Palava.co logo

Reply from Palava.co

Hi Nadja,
We're really sorry you didn't receive your parcel. I believe our customer service team were in contact with you about the package and were unable to locate it as it had been transferred to the local courier service and we refunded you for your order. We're sorry your experience with us wasn't great but hopefully we'll see you in the future - maybe in our Shop in London!
Wishing you all the best,
The Palava Team

Rated 5 out of 5 stars

Bought a pair of corduroy trousers…

Bought a pair of corduroy trousers which, as promised, really do look great on anybody (even size 20). "What fantastic trousers!" said my friend the first day i wore them. And they are. The colour is "rust" which is brilliant and seems to go with everything, surprisingly. Plus i love the Palava ethos, so evident in everything - packaging, workmanship and personalised replies.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent 5 Stars but why?

Excellent 5 Stars but why?
This company is fab from ordering to delivery and touching the quality. 5 stars 🌟 🤩 ✨️ 😍 💛 so well deserved. Im thrilled with my Palava cardigan. Thank you!

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

Discovered Palava by chance

Discovered Palava by chance - what gorgeous clothes! I bought a lovely cardi in the sale. It arrived quickly, fits perfectly and will definitely buy again from Palava!

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

You can feel the love for the product

I would give more stars if I could. First of all, the customer service is very nice and fast in replying. Receiving the parcel was like Christmas. It was so beautifully packaged, you can feel that a lot of love is going into this product. Everything is well thought of. I bought a knitted sweater and it sits just perfectly and looks amazing. I cannot wait to visit the store in London. Thank you so much. I love it.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

I adore Palava

I adore Palava! The clothes have personality and are beautifully made. The customer service is fabulous. I am thrilled with the pieces I have from Palava!

August 18, 2024
Unprompted review

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